Witham Timber Reviews 73

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Came down to your store on a Saturday and you're staff were very helpful and sorted us out very quickly with our timber, best time to go I reckon it can be very busy weekdays Cheers Witham Timber

Rated 5 out of 5 stars

Excellent quality fence panel. Free delivery takes around 8 days. Get a call the day before d day to confirm delivery in the next morning but we unfortunately still miss in just 30’ out for lunch. The... See more

Rated 5 out of 5 stars

I have used this company 3 times now what a difference I know we should expect good service we are paying after all but how often are we disappointed Not with Withams Timber excellent service go... See more

Rated 3 out of 5 stars

Very efficient service in the office but when the forklift driver came with my fence panels and some posts for another gentleman waiting with me he sat on his forklift on his phone and neither helped... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Witham Timber - Suppliers of garden timber, including timber gates, fence panels, decking, railway sleepers & more, we deliver nationwide


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

73 reviews

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Rated 5 out of 5 stars

Excellent service.

Ordered a replacement gate from Witham Timber. It was very well priced, and delivered exactly when expected. I even had a courtesy call the Friday beforehand to explain when to expect it. Very happy.

March 8, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service and quick delivery. Very pleased with the trellis panels that we ordered. They are of a good quality and everything we required was delivered by a very polite and professional delivery man. Thank you Witham Timber. We will definitely buy from you again.

November 5, 2020
Unprompted review
Rated 5 out of 5 stars

Very reliable company

Great prices, quality of product and exceptional service. Their delivery team have always been top notch - I have placed orders with them on three separate occasions.

October 12, 2020
Unprompted review
Rated 5 out of 5 stars

Good service

Purchased a number of standard size and one custom width fence panels. Really good company to deal with. From handling the initial enquiry, to the order confirmation, order dispatch and delivery all the staff were professional and courteous. Price was very competive and delivery was fast. Fence panels were very good quality and exactly to specification

September 30, 2020
Unprompted review
Rated 5 out of 5 stars

All round excellent, really pleased.

Excellent service, excellent communication, excellent products, excellent delivery driver, got everything I asked for in good condition and good value for money. Really pleased and highly recommend.

July 30, 2020
Unprompted review
Rated 5 out of 5 stars

Great service, Reliable company

Always a worry when not ordering from one of the main stream supplies. I needn’t have worried at all, competitive prices, able to deliver (even though the big boys couldn’t) exactly what I needed. All arrived in good condition and all quantities accounted for. Had a call the day before to let me know when they were coming. Driver tried to accommodate my request (for it to be dropped by the garage). Overall a great experience - support your local business!!

July 1, 2020
Unprompted review
Rated 1 out of 5 stars

Poor communicators.

No communication re order delivery,have had to phone them twice about when the delivery will arrive,was told the materials were on the way to them a week ago although their website says the items were in stock,still not had the goods,very poor would not use them again.

June 21, 2020
Unprompted review
Rated 5 out of 5 stars

Great Service from Witham Timber…

After shopping around found Witham Timber, they were the only ones that had all my fencing materials in stock and at a great price. Everything delivered exactly when they said and looks good quality . Highly recommend.
Delivery driver was great unloaded everything into my driveway

April 9, 2020
Unprompted review
Rated 3 out of 5 stars

Appalling delivery man

Appalling delivery man, rude, aggressive, unhelpful. Refused to put panels in garage a few feet away, when I suggested this was silly given it was right next to where he was putting them, he stripped off like a child and said he was taking them away. I phoned the company who tried to diffuse the situation and he said to his boss ‘if she f****** apologises for calling me silly and helps me I will put them n
Back’. Would be funny if it was not so serious, imagine if I was disabled or elderly? Could not possibly move them myself so my sister helped me move them the short distance from where he had put them. Owner of the company said he had never had a problem with him in ten years, having heard how this man was speaking to staff I find that hard to believe. If you are a strong man, you will be fine ordering from this company, the quality is good, but if you need some support putting items in a secure place, go elsewhere, you do not want this delivery man anywhere near your property. Improve - employ helpful and polite delivery people 👍

March 13, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! I wanted to buy 2 sets of gates locally but the price I was quoted seemed over the top. I checked online, found Witham, and their price was about 60% of the local quotation, even including a delivery of 200 miles or so, which came exactly as promised. I was prepared to find that the quality was a bit tatty, but in fact all the kit, timber and ironmongery, is first class. I wouldn't hesitate to buy more from Witham.
Colin Hooper

January 25, 2020
Unprompted review
Rated 5 out of 5 stars

First class service

This is the second time using this company and i can't fault the service.
Easy to use website, quality products, great communication, fast delivery and helpful drivers.
I would buy from again and happy to recommend this company.
Keep up the good work.

August 30, 2019
Unprompted review
Rated 5 out of 5 stars

excellent from start to finish

From start to finish witham timber were fantastic throughout from ordering to delivery , would recommend this company to anybody looking to buy timber for any garden projects

April 17, 2019
Unprompted review
Rated 5 out of 5 stars

3rd time of using company

I have used this company 3 times now what a difference I know we should expect good service we are paying after all but how often are we disappointed
Not with Withams Timber excellent service good prices and delivery fro Lincoln to Taunton £50 a great deal
The items I ordered were spot on
The delivery driver the same one twice so far helps to unload with a smile no brew required just unloads and on his way

A greta company and service

March 27, 2018
Unprompted review
Rated 5 out of 5 stars

great company

This is a5 star company It was a pleasure to deal with such a well organised company. Great products. Great service. Would highly recommend.

February 21, 2018
Unprompted review
Rated 5 out of 5 stars

5 stars is enough for this company

5 stars is enough for this company .
I have had around 6 orders from Witham timber over the last 2 - 3 yrs . Customer service is A☆ cheapest place to order fencing / posts i could find on line, a phone call the day before the delivery is due ( if order looks wrong they will phone to check which ive have had done twice now due to silly errors) and the delivery drivers brilliant all very helpful .

January 4, 2018
Unprompted review

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