Withings Reviews 4,216

I had a problem with a Withings scale about a year ago. I contacted the support. And I have received a new device very quick. Now there is problem with the retraction of the handle bar. I contacted su... See more

So many PWV errors, body composition errors, heart monitor inconclusive. It is really annoying. They’ll tell you it’s because you are not standing with your feet properly positioned or you’re not hold... See more

It's virtually impossible to track data trends, both on the mobile app and the browser version (the latter being worse). All the data on the actual scale flash by so quickly that I can't log them, the... See more

When it works all good and clever. But unexpected nonsense that seems to want to re install app tonight. Beware there is ZERO CUSTOMER SERVICE. Maybe they only speak French? This leaves Withings sca... See more

As mentioned , I purchased the same body scanner as I had before even though the cable retractor lost function and the weight isn’t accurate ( 15 lbs lighter compared to medical clinics ) Yet I r... See more

Withings scale is fine, appears to work as expected. App is total rubbish. Depending on where you click, you can be both losing and gaining weight for the same period. Body composition analysis is non... See more

I contacted Withings very late at night whilst on holiday. When my watch malfunctioned. They got back to me very quickly sorted my problem out there and then. When I got home from my holiday my new sc... See more

When I bought my watch a few years ago it was because it had a basic tracking for blood pressure. I used to have to calibrate it monthly against the cuff to retain any degree of accuracy. Turning it... See more

That’s 2 watches caput in 4 years with Withings so EUR10 per month for a watch is not good value for money. First one, face glass cracked (poor design for which they took no responsibility) and the... See more

I like the idea of their products but they dont live up to the designs. Their scales require wet feet, their watches dont charge properly, seem like minor flaws but seriously compromise your ability t... See more

Despite some delay caused by problems in the warehouse, once resolved, delivery was speedy and ahead of schedule. In the meantime, nothing but praise for Toni in Customer Service who was in regular co... See more

The lid at the back of my Scanwatch (5 years old) came off. I had contact to a very friendly support employee who helped me get 25% off on the purchase of a new device. My new Scanwatch 2 was shipped... See more

My scanwatch worked reliably with the Withings app for the past two years So much so that I have just purchased a Scanwatch 2. On the other hand my blood pressure monitor has been a disaster in li... See more

Don't expect any help getting a refund. They make it as difficult as possible with as many hurdles as they can come up with! I returned my order via the Yodel label Withings provided. It's now spent 9... See more

This is my second Withings watch so I was able to use the Withings app which I already used. I got a little confused initially but managed to get everything saved from my old phone and now I am set... See more

I had an excellent experience with Withings customer support. My Body Scan scales developed a hardware issue, but as the product was still within the warranty period, the process was handled qu... See more

I have purchased a few Withings products in the past and they have worked flawlessly. My last order was no different. Product did not disappoint. Looking forward to doing business again in the future.... See more

Liked by v_side and others withings Who else is counting down the days? •• rookekatherine I loved my previous withings watch and decided to upgrade at Christmas. Sadly my new watch didn't charge prop... See more

In all I’ve been using Withings watches for five years. After using a Scanwatch Horizon for four years I decided to upgrade to the Scanwatch Horizon. I am regretting this decision. The sleep tracking... See more

My health data suddenly disappeared from the Withings app. After my ScanWatch unregistered itself and I re-added it, large portions of historical data were missing, and I later found the same issue wi... See more

I wanted a a hypoallergenic watch to track my steps and activity. It's worked really well for that. Only feedback: 1. the standard band is not hypoallergenic. 2. it's not clear that you are signi... See more

The product was delivered reasonably quickly in good condition. Most importantly, it worked. I was able to set it up and take readings without any real difficulty.

Watch battery life very good. App is user friendly. Need to improve accuracy of: heart rate when exercising; sleep quality data.

I already have different Withings products and they are all great. Well build, Solid, reliable and a great App Ecosystem

Withings demonstrated exceptional customer service and stood behind its product. When diagnostics performed on line regarding a model I acquired proved the unit was faulty, I received a sticker for F... See more

Delivered as promised. I ordered an extra band, but one already comes with the Nova. Now I have to return. That was a little confusing, but overall, pretty good.

In terms of a good price for a repeat customer and the speed of delivery, it was great. I have to use the device before I can say more than that.

Lovely elegant and light weight watch with a long battery life with multiple features that rival that on other apple compatible digital devices

It is very good and pretty dumb too. It operates flawlessly and seems to do what it says on the label. It has good quality construction. It uses a Micro USB for charging - a legacy fitti... See more

What used to be one of the most used apps on my phone and best scales on the market is now utterly useless. Since the latest update 4 days ago the body composition data is completely inaccurate. It wa... See more

Although support can be difficult to reach, the quality of service is exceptional. Using remarkably effective tools, they resolved my issue remotely in a matter of minutes.

Frankly I’ve had enough - this is my third faulty Body Scan device - straight from the box it refused to sync despite over FIFTY attempts . Chat bot is worst I’ve ever dealt with and support impossibl... See more

Purchased this above the Hume Pod on recommendations that this was a superior product. The app is poorly designed and is not user friendly to navigate. Nothing is where the help states it is.... See more

Absolutely hopeless. I spent all this money buying several heart rate monitors with ECG functionality, and none of it works. I apparently entered an incorrect region on the setup, and there's no way t... See more

Worst purchase ever !! I bought a watch and not only the vitals aren’t measured correctly (step count isn’t accurate, temperature variations miscalculated my ovulation time, it goes on sport mode an... See more

Finally, got a replacement after several months and hours of my life wasted. Never had any human contact as real customer service does not exist. The new watch thinks I am cycling when I am on a tread... See more

Good instruments for a healthy life. Works well and helps me in different ways. Their App is very helpful. I use it since a lot of years.

I hoped this would be the developer's continuation of the 8fit app with delicious low-calorie meals. They used to provide a shopping list too but support waned over the years, nevertheless it was good... See more

I have been in contact with Withings support for over a week. My weight scale stopped working after a battery change. Support asked me for screenshots etc etc and eventually simply stopped responding... See more

the product itself was great, but when I changed my Iphone to a newer, I couldnt connect anymore. According to their website, the final option was to reset the scale. But efter resetting, it was impos... See more

The app is forcing me to update my information. On the update screen there is a smug smiling woman with a big padlock next to her head. Annoyed, I proceed, hmmm, they do not need country, I i... See more

I own smart scale, BeamO and BPM monitor. All connecting to one app. After a recent update apparently 15,000 steps at the age 53 is “average” It used to be “excellent” or “very good” and now dropp... See more

Have a scan2 watch and sleep function not recorded for 3 days. Sent email to Withings, who no longer provide email support. Disgraceful after-sales service Alan Hall Cherry Trees London Roa... See more

Bought Scanwatch 2 3 years ago, not cheap. Last month the back fell off!! Contacted Withings via their web chat, they said they would email within 2 working days, a week later - nothing. I now see thi... See more

Tried to return an item (wrong colour) for a simple refund. 5 weeks later and still no refund, parcel appears lost at the withings fullfillment center in hounslow. They have not accepted any resposnib... See more

It was super easy to set up. Easy instructions to link to my internet and phone.

Don't bother. Trust me, just don't bother. Any redeeming features the devices may have are completely tanked by crap customer service, cluttered Ui . You'll knock years off your life using thes... See more

I got a scan watch nova brilliant for my birthday in September. The metal watch snapped whilst I was wearing it and we have been back and forth via email with the team and can’t get a resolution.... See more

Great looking watch Comfortable to wear Lots of good features

I bought the body smart scales in 2023. They have just died and after a week of customer services asking for photos of the connections and trying new batteries etc (messages get replied to at best 24... See more