Follow up review on Wizebets . Still proving to be a fair honest casino I'm still playing on their sire. Have also had a few fair wins unfortunately I stupidly didn't withdraw when u should h... See more
Company replied
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See what reviewers are saying
Mu vip manage Ryan is super helpfull amazing person. Explain everything what i dont know. Very presonal look to every player. Keep doing, bevause your manager is big side of that u will come back or n... See more
Company replied
I've enjoyed playing at Wizebets. First of all their interface is very user friendly and they have most of my favorite game providers. But what stands out the most for me is the fact that for some rea... See more
Company replied
This website isn't what it used to be. You used to get your money deposited within two days. If you win money now, you have to beg for it. I've been waiting a month for €500. I keep getting told,... See more
Company replied
Company details
Written by the company
Our casino provides you with the opportunity to play lots of exciting games both in free demo mode and using real money. To play using real money, you need complete a quick registration process on our website and make a deposit. Registration on our website only takes a few seconds. Wizebets's Customer Support Team consists of highly qualified professionals who will be happy to assist in solving any issues or questions you may have when using our services. The goal of our support team is to make your visit at Wizebets.com as comfortable and enjoyable as possible. You can contact us via Live Chat or by writing an email to support@wizebets.com.
Contact info
3.6
Average
576 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 76% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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really good casino
January 7, 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
Thank you for taking the time to leave your positive feedback!
We're thrilled to hear that you consider our casino to be good for your gaming needs. If there's anything specific you appreciate about our casino or if you have any suggestions for improvement, please don't hesitate to let us know.
Thank you for choosing us, and we look forward to providing you with more enjoyable moments in the future.
Best Regards,
Wizebets Casino.
After my good experience in this casino…
After my good experience in this casino i changed my mind and im not recommend this site! Its veru slow not working as should and my "VIP" manager if i can say VIP 😆 totally ignores my request to close my a account! I never won on this site just lost lot of money and if i won just small amount of money the wanted verification after verification and then another verification omg... Bad Bad Bad . Do not even register on wizebets because you lost and you not be able to close account.
January 1, 2024
Unprompted review
Reply from Wizebets Casino
Hello there,
We appreciate you taking the time to share your feedback, and we sincerely apologize for the challenges you've encountered at our casino.
We understand the frustration you've expressed, and we want to address each concern to ensure a better experience for you and our players. We apologize for any inconvenience caused by the speed and functionality of our site.
Regarding your personal manager and account closure request, we take these matters seriously. We apologize for any lapse in communication and assure you that we will investigate the issue promptly, you can always have a chat with our support manager.
We appreciate your honesty and the opportunity to address these concerns. If there's anything specific you would like us to investigate or improve, please do not hesitate to reach out directly.
Best Regards,
Wizebets Casino.
I actvatedt bonush but you not give me…
I actvatedt bonush but you not give me thank you
January 2, 2024
Unprompted review
Reply from Wizebets Casino
Hello there,
We sincerely apologize for any inconvenience you've experienced regarding the bonus activation.
Our team is committed to ensuring a seamless and enjoyable experience for all our players, and we regret that we fell short in this instance.
To better assist you, could you please provide us with more details in our live chat? We want to investigate and resolve this matter promptly.
Thank you for bringing this to our attention, and have a good rest of the day !
Best Regards,
Wizebets Casino.
Great online casino!
Great online casino!
Has been a great experience so far. Keep up the good work!!
December 22, 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you find our online casino great and that you've had a positive overall experience.
We are committed to providing an excellent gaming environment for our players in our casino, and it's fantastic to know that our efforts are reflected in your feedback. We appreciate your encouragement and will continue to strive for excellence.
Thanks again for your kind words and for choosing us. We look forward to delivering more great experiences for you in the future!
Best Regards,
Wizebets Casino.
Best Casino
I played a lot of casino but this is the best one... the cash out is fast and the service from the operators are very good... and special Nathan thnx bro!
December 29, 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
Thank you for your glowing review!
We're delighted to hear that your experience with our casino has been the best among your casino adventures. Fast withdrawals and excellent service from our operators are key priorities for us, and it's gratifying to know we've met your expectations.
If you ever have more feedback or if there's anything else we can do to enhance your gaming experience, please don't hesitate to reach out. We look forward to continuing to be your preferred casino.
Best Regards,
Wizebets Casino.
Manipulative
Fraud, i won a prize in drops&win but i didn’t receive it, and the spins only trigger low bets, u cannot win there
December 27, 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
We're genuinely sorry to hear about your disappointing experience, and we sincerely apologize for any inconvenience you've encountered.
Regarding the issue with the Drops & Wins prize, we understand the frustration, and we're committed to resolving this matter promptly. Please reach out to our customer support team with the necessary details, and we'll work diligently to address your concerns and enhance your overall experience.
Thank you for bringing these issues to our attention. We value your feedback and look forward to the opportunity to resolve this matter to your satisfaction.
Best regards,
Wizebets Casino.
Nice casino
December 23, 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you had a great experience at our casino.
Our team works hard to provide an enjoyable and entertaining gaming environment, and it's always rewarding to receive positive feedback.
If there's anything specific you loved about your experience or if you have any suggestions for how we can make it even better, please feel free to share.
Best regards,
Wizebets Casino.
Wizebets is great lots of games.
Wizebets is great lots of games.. good payout , live chat is good!! thanks to Alice. 1 word amazing :-)
December 17, 2023
Unprompted review
Reply from Wizebets Casino
Hi there,
We sincerely appreciate you taking the time to share your incredible feedback about your experience at our casino.
We are thrilled to hear that you found our casino to be great, with a wide variety of game and withdrawals that you've liked.
Your kind words motivate us to continue delivering outstanding experiences for our guests. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share them with us.
Best regards,
Wizebets Casino.
Kent is the best service employe
December 16, 2023
Unprompted review
Reply from Wizebets Casino
Hi there,
Thank you for taking the time to share your feedback with us.
Providing the best possible experience for our guests is our priority, and it's gratifying to know that Kent's efforts made a positive impact on your time at our casino.
Your feedback is invaluable as we strive to elevate our guests' experiences, have a good rest of the day !
Best regards,
Wizebets Casino.
The best online casino experience!!
December 14, 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
Thank you for your fantastic feedback about our casino!
We're thrilled to hear that you've had a good casino experience with us. Providing top-notch service and an enjoyable environment is our priority.
Thank you, for choosing us, your positive review motivates us to continue delivering exceptional experiences for our players.
Best regards,
Wizebets Casino.
Reply from Wizebets Casino
Hello there,
Thank you for your positive feedback!
We're delighted to hear that you had a very good experience with us and our support team. If there's anything specific you enjoyed about your time at our casino, or if you have any suggestions for improvement, feel free to share.
Thank you for choosing us, and we look forward to providing you with more excellent experiences in the future!
Best regards,
Wizebets Casino.
Eva did great support to me
Eva did great support to me, i got the free spins for my birthday and i enjoy the games. Its fast site and many games, i would recommend this casino. I hope u will give it a chance aswell, many ways to deposit too.
Thanks again for being friendly support.
December 13, 2023
Unprompted review
Reply from Wizebets Casino
Hi there,
Thank you for sharing your positive experience with us!
Our team works hard to ensure a fast and diverse gaming experience, and we're pleased to know that you find our site efficient. Your recommendation means a lot to us. We appreciate your feedback and strive to provide the best possible service.
Thank you for choosing our casino, and we look forward to offering you more enjoyable moments in the future!
Best regards,
Wizebets Casino.
Lovely customer service agent (Lili)…
Lovely customer service agent (Lili) very friendly. A little bit disappointed by playing the slots, hopefully better luck next time..
December 9, 2023
Unprompted review
Reply from Wizebets Casino
Hi there,
Thank you for your kind words about our customer service.
We're also sorry to hear about any disappointment you experienced while playing our games. The nature of gaming can be unpredictable, but we hope that your luck takes a positive turn in your next sessions.
Thank you for choosing our casino, and we wish you better luck and more enjoyable experiences in your future sessions!
Best regards,
Wizebets Casino.
Lilli the best live chat help in the…
Lilli the best live chat help in the world
⭐⭐⭐⭐⭐⭐ ⭐ ⭐ ⭐ ⭐
Friendly ,fast , proffesional
December 9, 2023
Unprompted review
Reply from Wizebets Casino
Hi there,
Thank you for your glowing review and the fantastic rating!
We're thrilled to hear that our manager provided you with the best live chat assistance. Your positive feedback about her is truly appreciated. Lilli takes pride in delivering excellent service, and we are delighted that she made your experience with us a positive one.
Thank you for choosing our casino, and we look forward to providing you with more top-notch assistance in the future!
Best regards,
Wizebets Casino.
- Nice and friendly support from Lucas;
- Nice and friendly support from Lucas;
- Great games and user-friendly interface;
- Fair play, high winnings, impressive service;
December 5, 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
Thank you for taking the time to share your positive experience with our casino!
We're thrilled to hear that our support manager provided you with nice and friendly support.
It's also fantastic to hear that you enjoy our great variety of games. We strive to offer a diverse and engaging selection of games while ensuring our platform is easy to navigate.
If there's anything specific you'd like to see more of or any suggestions for improvement, please feel free to share. We're dedicated to continually enhancing our offerings for an even better gaming experience.
Best regards,
Wizebets Casino.
Good casino
December 4, 2023
Unprompted review
Reply from Wizebets Casino
Hello there !
Thank you for taking the time to leave such a positive review!
We're delighted to hear that you enjoyed your experience at our casino. Feel free to contact us again whenever you have additional questions, and we will gladly answer all of them.
Thank you for choosing our casino and have a good rest of the day !
Best regards,
Wizebets Casino.
Good casino
December 4, 2023
Unprompted review
Reply from Wizebets Casino
Hi there !
Thank you for your positive feedback about our casino!
We're pleased to hear that you find our casino good. If you have any specific suggestions or if there's anything we can do to enhance your experience further, we strive for continuous improvement and aim to ensure our players have a great time.
We appreciate your choice in our casino, have a good rest of the day !
Best regards,
Wizebets Casino.
Scam
First they try to be friendly. All responses to Trust Pilot are requested by the creator from the players in exchange for free spins. you can't win here, and if you win you can't withdraw your money they ask for impossible verification. don't play at this casino it cost me 5000 euros and I didn't win anything
December 1, 2023
Unprompted review
Reply from Wizebets Casino
Dear Player,
We appreciate you sharing your experience, and we're genuinely sorry to hear about the challenges you've encountered.
We want to assure you that our commitment to fair play, transparency, and responsible gaming is paramount, and we are always glad to hear about the opinion of our players, so we can improve ourselves for them in the future.
Please consider reaching out to our customer support team with more details or providing additional information, so we can help you with your verification process and withdrawal.
Once again, we apologize for any inconvenience you've experienced, and we are dedicated to resolving any issues to improve our service.
Best regards,
Wizebets Casino.
Good Casino good help from employees
Good Casino good help from employees. Also a lot of games to choose from :)
November 30, 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
Thank you for your positive feedback!
We're pleased to hear that you find our casino good for your gaming needs, and you appreciated our helpful employees, and a wide selection of games that we can offer our players.
If there's anything specific you appreciate about our casino or if you have any suggestions for improvement, please feel free to share. We value your input and aim to make your experience even better.
Thanks for choosing our casino, and we look forward to providing you with continued enjoyment.
Best regards,
Wizebets Casino.
really nice and fun
December 1, 2023
Unprompted review
Reply from Wizebets Casino
Hello there,
Thank you for your positive feedback! We're delighted to hear that you find our casino really good for you.
If there's anything specific you enjoy about our casino or if you have any suggestions for improvement, please feel free to share. Your satisfaction is our priority, and we're here to ensure your gaming experience remains enjoyable.
Thanks for choosing our casino, and we look forward to providing you with continued fun!
Best regards,
Wizebets Casino.
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