Wolf & Badger Reviews 59,129

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 8,680 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the overall excellent service. Many people highlight the prompt and speedy delivery, often noting that orders arrive on time or even earlier than expected, with good communication throughout the process. Reviewers frequently mention the ease of placing orders and the unique, stylish items available. However, some customers also noted issues with orders, such as receiving incorrect items, missing products, or discrepancies between the product received and its online description. A few other people also felt that the postage was too expensive or that the quality of certain items, like beads, was not as durable as expected.

What people talk about most

Product

Clients share positive opinions on product quality and uniqueness. Many reviewers praise items like gold... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the prompt and speedy... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise items like gold clip-on... See more

Order

Users describe positive interactions with order. Many customers praise the ease of placing orders, the prompt... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and efficient service, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

“Absolutely beautiful gold clip-on earrings! They have a classic, elegant look and are perfect for special occasions. The clips are secure and stay in place without slipping off, and they are surprisi... See more

Rated 5 out of 5 stars

Lovely bag purchased. Prompt and speedy delivery. Sadly I was disappointed with the item, not because it wasn't fit for purpose, far from it. It was ideal but for one fault, the leather had a stron... See more

Rated 5 out of 5 stars

This is my first contact with the studio/company but it won't be the last. Order was easy to place and confirmation was posted promptly, as was all information following the entire process. Delivery... See more

Rated 5 out of 5 stars

The overall service makes the experience really great! Quality of the products are amazing, top shelf. Orders always arrive on time exactly as promised and very often before the scheduled delivery da... See more



Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Home Goods Store
  4. Jewelry Store

Written by the company

Wolf & Badger is home to the best independent, ethical and unique brands from around the world. You can shop online or in-store in London, New York & Los Angeles.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

59K reviews

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Rated 1 out of 5 stars

Nearly right is not good enough

I took a long time to make a decision to purchase as the prices are quite high. So my choice was very well considered. When it arrives its a different size and fabric from that which I ordered. It's the sort of thing that people let ride because it's nearly right and they are too busy to deal with returning it. I feel like they were just trying to get rid of stock they couldn't shift. It makes me think twice about ordering online at all and perhaps we should all be revisiting the high street to avoid such disappointments.

May 9, 2026
Wolf & Badger logo

Reply from Wolf & Badger

Hi Andrea,
Thank you for taking the time to leave your feedback and advise us of this
I'm so sorry to hear that your order has arrived in a different size and material, and for any disappointment caused
I can see a member of our Customer Care team has reached out to assist you with this, and to ensure that you receive the correct item you ordered
We will also investigate the material with the brand to ensure this is correctly reflected on-site
If you need anything else in the meantime, please do let us know
Kind regards,
Daniel

Rated 1 out of 5 stars

Gave 2 chances,both a total fail!

April 14, 2026
Unprompted review
Wolf & Badger logo

Reply from Wolf & Badger

Hello Ewe,

We’re very sorry to hear this and disappointed that your experiences with us fell short on both occasions.

We’d really appreciate the opportunity to learn more about what happened and see if we can help. Our team will be reaching out directly to gather further information regarding your feedback.

Thank you for taking the time to share your experience.
Best wishes,
Daniel

Rated 5 out of 5 stars

A classic hat, reimagined design. 10/10

Excellent, efficient and 10/10 service provided by Springmoonatelier through Wolf & Badger. Absolutely love the unique design of this classic hat, top quality materials, hand made finish and communication throughout was 1st class. Thank you so much again.

May 5, 2026
Rated 5 out of 5 stars

Lovely unique products …

Lovely unique products on their website. I bought gorgeous earrings but found the OG company had a discount code. I cancelled my order with W&B. Jannina Was incredibly gracious and helpful. All sorted within the weekend too. I will be shopping here again

May 10, 2026
Unprompted review
Rated 1 out of 5 stars

It’s bad

It’s bad - it’s dirty and the ring lost color after I washed my hands with it - even tho it says water proof . Also shipping took for ever.

May 3, 2026
Wolf & Badger logo

Reply from Wolf & Badger

Hi Andrea,
Thank you for taking the time to leave your feedback
I'm sorry to hear that your ring has tarnished and for any disappointment caused by this
I can see that a member of our Customer Care team has reached out to assist with this and to arrange a replacement or refund under our six-month warranty policy
If you need anything else in the meantime, please do let us know
Kind regards,
Daniel

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