Wolf & Badger Reviews 59,129

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 8,680 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products and the overall excellent service. Many people highlight the prompt and speedy delivery, often noting that orders arrive on time or even earlier than expected, with good communication throughout the process. Reviewers frequently mention the ease of placing orders and the unique, stylish items available. However, some customers also noted issues with orders, such as receiving incorrect items, missing products, or discrepancies between the product received and its online description. A few other people also felt that the postage was too expensive or that the quality of certain items, like beads, was not as durable as expected.

What people talk about most

Product

Clients share positive opinions on product quality and uniqueness. Many reviewers praise items like gold... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the prompt and speedy... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise items like gold clip-on... See more

Order

Users describe positive interactions with order. Many customers praise the ease of placing orders, the prompt... See more

Service

Consumers find service to be positive. Many reviewers praise the excellent and efficient service, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

“Absolutely beautiful gold clip-on earrings! They have a classic, elegant look and are perfect for special occasions. The clips are secure and stay in place without slipping off, and they are surprisi... See more

Rated 5 out of 5 stars

Lovely bag purchased. Prompt and speedy delivery. Sadly I was disappointed with the item, not because it wasn't fit for purpose, far from it. It was ideal but for one fault, the leather had a stron... See more

Rated 5 out of 5 stars

This is my first contact with the studio/company but it won't be the last. Order was easy to place and confirmation was posted promptly, as was all information following the entire process. Delivery... See more

Rated 5 out of 5 stars

The overall service makes the experience really great! Quality of the products are amazing, top shelf. Orders always arrive on time exactly as promised and very often before the scheduled delivery da... See more



Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Home Goods Store
  4. Jewelry Store

Written by the company

Wolf & Badger is home to the best independent, ethical and unique brands from around the world. You can shop online or in-store in London, New York & Los Angeles.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

59K reviews

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Rated 5 out of 5 stars

What you see is what you get - perfect…

In the past I’ve seen gorgeous clothes advertised on other company sites and bought an item only to be let down on receipt as the quality was very poor. The Wolf and Badger adverts are perfect. What you see is what you get. I am very impressed with the quality and the customer service is brilliant. My order came so quickly too.

May 8, 2026
Rated 5 out of 5 stars

I was very happy to be kept in-touch…

I was very happy to be kept in-touch with my purchase and the delivery of my purchase. I knew when it was shipped, an estimated delivery date, and updates along the route. The quality of the product is outstanding and the service is excellent! I absolutely highly recommend Wolf & Badger.

May 8, 2026
Rated 5 out of 5 stars

Amazing!

Everything about this was great! It shipped out so fast and was on my doorstep in 5 days. The piece is gorgeous and I’m very happy with the quality. Highly recommend!

May 7, 2026
Rated 2 out of 5 stars

70% Markup Relative to Direct Brand Ordering, Bait and Switch

The item is beautiful and arrived on time. That being said, after placing my order, I noticed that Wolf and Badger had a 70% markup on the product relative to directly buying from the brand website. This included international shipping and other fees on both orders. Despite saying they would honor a price match on one of their brands' website, Wolf and Bader refused to honor the significantly lower price on the brand's website or provide relief from their 70% markup. They even refused to honor a lower price that was displayed on their own website for the same product on the same day as the higher priced order. Their price match and extreme markup are a Bait and Switch, will not be trusting Wolf and Badger in the future.

May 7, 2026
Wolf & Badger logo

Reply from Wolf & Badger

Hello,

Thank you for taking the time to leave us your feedback.

We sincerely apologise that we were not able to price-match the item you were looking at on this occasion.

Our pricing may vary from that listed on the designer's website due to several factors.

We build the cost of duties, taxes and a number of other administrative fees which we need to pay when the item crosses customs zones, into the price of your order so there are not any extra fees that will need to be paid later on.

This is often not done on other sites, meaning that the item’s price either increases at checkout or additional fees are required before the item can be delivered to you, making the item more expensive in the long run.

On this occasion, we were not able to price-match the item due to it being an international shipment. We apologise for any disappointment caused by this.

If there is anything further we can do to assist you please do not hesitate to get in touch.

Best wishes,
Anita

Rated 5 out of 5 stars

My recent order (first order) from WOLF…

My recent order (first order) from WOLF & BADGER
came very quickly and smoothly.
Unfortunately the UPS delivery man delivered my
package to the wrong address. This was very
unsettling,considering the value of the contents.
BUT this was resolved by UPS before I had to file
a claim.
Marjore in Customer relations was kind enough to answer my E-mail.
I am pleased with the way WOLF & BADGER handled this situation.
THANK YOU

May 7, 2026
Rated 1 out of 5 stars

Metal all discolored

Metal all discolored - a piece of junk for no small sum - extremely disappointed - would NOT recommend

May 7, 2026
Wolf & Badger logo

Reply from Wolf & Badger

Hello, 

Thank you for taking the time to leave your feedback. 

We are so sorry to hear your item did not meet your expectations, and for the disappointment this has caused you. 

A team member will reach out to you shortly to discuss this further. 

Please do not hesitate to get in touch if there is anything further we can help you with.

Best wishes,
Anita

Rated 5 out of 5 stars

Efficient

My purchase arrived very quickly . Communication was very good.. Return label was easy to access and use. I will use this company again

May 7, 2026
Rated 1 out of 5 stars

A wrinkled mess/careless packing

I rec'd $800 worth of clothing (women's two piece suit) in a wrinkled ball packed in a floppy envelope that was even too small for the suit ! I never even tried it on. Awful.

May 7, 2026
Wolf & Badger logo

Reply from Wolf & Badger

Hi,
Thank you for taking the time to leave your feedback
We're sorry to hear that your order hasn't arrived as expected and for any disappointment caused here. All orders are shipped directly from the designers themselves, so we will pass this onto the brand
I can see that your order is now on its way back to the brand, and your refund will be issued once this is delivered. The funds should then be showing in your account within 3-7 working days
I apologise for this order experience. If you need anything else, please do let us know
Kind regards,
Daniel

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