Wonda Mobile Reviews 3,357

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its exceptionally fast delivery services, often receiving their products much sooner than expected, even for international shipments. Many people highlight the excellent condition of the products upon arrival, noting that items are well-packaged and exactly as described, often including all factory accessories and even global adapters. The communication from the company is frequently commended, with consumers appreciating the quick and informative responses to their inquiries and updates throughout the delivery process. However, some customers also noted occasional issues, such as receiving a product with minor dents on the packaging, though the device itself remained flawless. A few other people also felt that the product listing contained inaccuracies regarding the item's condition. There were also instances where customers reported dissatisfaction with the company's response to product issues after purchase, with some experiencing delays in receiving support or dissatisfaction with the resolution of product issues.

What people talk about most

Product

Clients share positive opinions on product quality and condition. Many reviewers report that phones arrive... See more

Delivery service

Customers consistently note positive experiences with delivery services, frequently praising the speed and... See more

Order

Consumers find the ordering process to be a positive experience. Many reviewers highlight the speed of... See more

Service

Customers had positive experiences with service. Many reviewers praised the fast communication and overall... See more

Response time

Users describe positive interactions with response times. Many customers highlight the quick and professional... See more

Based on these reviews

Rated 5 out of 5 stars

Got my Find X8 Ultra 1TB from here. Ordered on Tuesday morning, arrived Friday morning to Sydney Australia. Phone in perfect condition, and included all factory accessories. Watch out that some oth... See more

Rated 5 out of 5 stars

Absolutely amazed at the speed of service and keeping customer informed throughout the delivery process. Ordered the Vivo x300 pro on the 02nd Jan and this was a first time order from wonda mobile. Ha... See more

Rated 5 out of 5 stars

Legit. Ordered global version of Honor Magic 8 Pro and 5 days after release, it's in EU in my hands. I've been a little nervous because I paid through bank transfer and it's my first time using Wond... See more

Rated 5 out of 5 stars

Wondamobile delivered. I was skeptic at first, even asked customer service to send the device sealed, but there was no reason. While yes, the box in which phone came had small dents in corners, the... See more


Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Computer Store

Information provided by various external sources

Buy Sim Free Smartphones Deals at Wonda Mobile with Free UK Delivery Check Out Cheap Smartphones Sim Free today with Free UK delivery. Find your SIM Free Unlocked Phones. All the latest models and great deals on SIM Free Phones are on Wonda Mobile.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

OnePlus 13

I ordered a OnePlus 13 from these guys very quick delivery to England.
Also found them to be very helpful when I was setting my phone up.
Thanks guys 👍

November 20, 2024
Unprompted review
Rated 1 out of 5 stars

Before buying

Wonda Mobile
10:16 (29 minuten geleden)
aan mij

Hi,

Please understand that there will be a 4.5% admin fee for cancellation. (charged by the payment gateway).
Please confirm!

R.Tjoen reply

On your website there is no description of the costs of a cancellation and Wondamobile also has no terms of use for using the website that Wondamobile must comply with.
I believe that this is according to the internet rules including online purchase that I have a cooling-off period of 2 weeks.
So Wondamobile does NOT comply with the internet online purchase rules, which I would very much like to bring to the attention of Paypal and Creditcard payments to Trustpilot reviews.

I will not accept this and I will inform Paypal and my Mastercard.

Kind regards,

Raymond Tjoen

November 20, 2024
Unprompted review
Wonda Mobile logo

Reply from Wonda Mobile

Thank you.

Rated 5 out of 5 stars

Ordered a Vivo X100Ultra to the UK

Ordered a Vivo X100Ultra to the UK, where I put the order on Friday and received it on next Wednesday via FedeX. Fast and safe delivery and 100% Original.
Havent had any conversation with them as it was no needed. A Trusted seller

October 30, 2024
Unprompted review
Rated 5 out of 5 stars

The phone is exactly as described

The phone is exactly as described, a global model, and with a charger in the box. Very trusted company, very good quality of products.

My 2nd order from Wonda Mobile was another good experience.

October 8, 2024
Unprompted review
Rated 5 out of 5 stars

impeccable customer service paired with awesome products

Ordered a maxed-out vivo x100 ultra and requested the item sent sealed, since installation of Google Play store on a vivo phone is simple as anything can be. Impeccable service and communication. You've earned a returning customer! Looking forward to our next biz deal!

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great seller

Great seller, fast shipping, reliable, perfect items. Really I suggest to everibody

September 28, 2024
Unprompted review
Rated 5 out of 5 stars

Went against my instincts

Felt unbelievably dodgy ordered Mi 14 pro for £100 cheaper than found elsewhere with tax included and upgraded shipping. Went against my better judgement and even revolut said this is likely a scam. Looked at the reviews that all seemed positive and went with it and was so pleasantly surprised. Such a great service. Can't imagine I would ever use another service to buy a mobile In the future 10/10
Things to note - UK customer -
Had delivered by DHL to designated locker as was worried would leave on my doorstep

August 27, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent!

Ordered a Galaxy S24 on Saturday night with free delivery, and received it in the UK on Wednesday morning! The phone arrived exactly as described: brand new and sealed.

Wonda Mobile were fantastic!
They were highly responsive to my emails and always replied within hours.
Their stock alert worked well and I was immediately informed when the Violet colour was back in stock.
They gave frequent updates about the delivery and FedEx tracking.
The whole process was perfect from start to finish, 10/10!

I would absolutely recommend Wonda Mobile and I look forward to buying from them again!

September 4, 2024
Rated 5 out of 5 stars

My device developed fault in about 3…

My device developed fault in about 3 days, I emailed them, they gave me address to post it to. Postage was expensive (from Ireland) however they provided full refund and covered the shipping (as the item was faulty - not their fault - screen started to flicker after 2-3 days of use). Anyway happy with the service

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Received my X100 Ultra in 3 days to the UK! Asked them to keep the box sealed and they did just that

August 22, 2024
Unprompted review
Rated 5 out of 5 stars

Samsung S24

Ordered a s24 snap, super fast shipping. HK to Italy in literally 2 days. No custom duty charges, but they ensured to cover them in case they arose.
10/10 experience overall.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

Latest phones from other markets

WM provides the best way for me to buy the latest phones that are unavailable in my market. Their delivery is fast and the products are always as described. I have purchased several phones from them over the last few years and I will continue to buy from them. I was nervous spending so much on an overseas vendor, but they proven to be honest, fair and worth every penny.

July 31, 2024
Unprompted review

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