Woodberg Reviews 

762
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers constantly praise the incredible selection of hard to find niche fragrances and the very helpful trial sample options available on the official website. Shoppers are especially delighted by the cute handwritten notes, colorful stickers, and extra complimentary items thoughtfully included inside every secure parcel. People frequently mention the fast shipping times, noting how wonderful the overall customer service is and how exceptionally smooth the ordering process feels. Some reviewers were not happy with occasional shipping delays and frustrating delivery problems experienced with external courier services during their daily transit.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the fantastic selection of... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Order

Reviewers highlight positive aspects of order, frequently expressing satisfaction with fast international... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the secure, beautifully... See more

Service

Clients share satisfaction on service, frequently praising quick shipping and a personal approach. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered some ultra niche perfume samples from Woodberg some weeks ago. Fast shipping, the packaging was good and the bottles neatly labeled. Although a bit pricey compared to other sellers, I would... See more

Company replied

Rated 5 out of 5 stars

Super reliable meets whismy. I have ordered many, many times, and I have never been disappointed. I love that they carry Salt & Stone (LA based company) which has been impossible to find in Germany... See more

Company replied

Rated 5 out of 5 stars

i've ordered from them a couple of times and they're just the best. have a lot of perfumes, some american brands that are hard to find in europe. samples are cheap and come in cute little labelled bot... See more

Company replied

Rated 5 out of 5 stars

The delivery was fast, no issues with sending at all. arrived very cute gifts, blotters, and 2 amazing samples ( one was vanilla haze that I wanted to try for a long time, and a woodberg special whic... See more

Company replied


Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

Besondere Nischenparfums für alle Menschen. Wir gehen in der ganzen Welt auf die Suche nach Parfums, die nicht nur olfaktorisch alles abliefern, sondern auch zum Zeitgeist passen und Werte vertreten, die wir teilen können. Wir sind ein junges Team und sind mit Onlineshops aufgewachsen und haben uns hier und da schon aufgeregt oder Ideen und Ansichten gehabt, wie es zu sein hat - mit unserem Shop möchten wir für gute Erfahrungen sorgen :)


Contact info

4.8

Excellent

TrustScore 5 out of 5

762 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(762)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best online shop for perfume

Best online shop for cosmetics and perfume. The personal messages are especially nice.

November 30, 2025
Unprompted review
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Reply from Woodberg

Hello Sunny, Thanks so much for your review. We are especially happy to hear that you loved our personal note ✎ 🧡

Rated 5 out of 5 stars

Efficient and swift delivery

Efficient and swift delivery, lovely and personalised package with handpicked sample and a great fragrance- love it and will order again

November 4, 2025
Unprompted review
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Reply from Woodberg

Hi Chrissie, This is so great to hear. Thanks for your 5-Star-Review 🫶 We are happy to hear that we will have you back with us 😊

Rated 5 out of 5 stars

A Symphony of Scents

Truly amazing perfumes! Innovative, unique, and crafted with next-level artistry. They outperform any commercial fragrance by far. The variety is incredible, and the scents are long lasting. Absolutely 100% recommended.

November 6, 2025
Unprompted review
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Reply from Woodberg

Hi hi, Thanks for the 5-⭐️ review 🤩 🫶

Rated 5 out of 5 stars

Thank you so much! <3

Very secure and lovely packaging, a fast shipment and the best selection of special and/or niche perfumes I've come across so far.

Would order again any time and spend waaaay too much money on all my favourite smells if I could. You guys are the best!

October 14, 2025
Unprompted review
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Reply from Woodberg

Hi Marlene, this sweet review made us blush ☺️ We hope you are enjoying all your beautiful samples 🥰

Rated 5 out of 5 stars

Very decent website

The delivery was fast, no issues with sending at all. arrived very cute gifts, blotters, and 2 amazing samples ( one was vanilla haze that I wanted to try for a long time, and a woodberg special which was also stunning, would consider buying the bottle)
Overall a very nice experience, great range of choice, would use the website more for sure

October 27, 2025
Unprompted review
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Reply from Woodberg

Hi Meriem, Thanks so much for taking the time to write such a great review ⭐️ We are happy to have you back anytime 🧡

Rated 5 out of 5 stars

Lovely site with lovely people

I fatfingered the wrong phone number for delivery and they were able to fix it instantly - actually a huge thing because I know not all sites can do that, and sometimes your package just has to be returned because of failure to deliver! Packaging was probably the most secure I've encountered in my time of buying fragrances. Very cute and personalized, with greatly chosen free samples! The selection of niche fragrances they have is also just great and I think I found a new love that I will be looking to purchase a full bottle of... Overall, just the kind of package that makes you feel like a kid at Christmas unpacking it!

October 22, 2025
Unprompted review
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Reply from Woodberg

Hi, ahhh, this is so sweet and we really enjoyed reading your detailed and throughout positive feedback ☀️ We are always here to assist and are happy we could guarantee a speedy delivery for you through changing something as little as a phone number ;-)
...and on top it looks like you found a new favorit scent...💕

Rated 5 out of 5 stars

Excellent

We ordered some ultra niche perfume samples from Woodberg some weeks ago. Fast shipping, the packaging was good and the bottles neatly labeled. Although a bit pricey compared to other sellers, I would always prefer Woodberg because you don`t have to worry about being scammed with fake fragrances, and the service is overall excellent.

October 15, 2025
Unprompted review
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Reply from Woodberg

Hi Hannes, Thanks so much for your overall positive review! We are happy to hear that everything arrived fast. And of course we appreciate your trust for the real deal 😉💚

Rated 5 out of 5 stars

Wonderful sample sets

I really appreciated the sample sets. I tried "Duftstylistin – Fragrance Box" and "Kerosene Fragrances". Very nice selection and a wide range of aromas. This is a great outlet from the mass-market fragrances

October 10, 2025
Unprompted review
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Reply from Woodberg

Hi Tim, this is great to hear and makes us really happy 🌻

Rated 5 out of 5 stars

I'm over the moon

I'm over the moon with the sheer variety of options. Also, I love the possibility to actually order testing kits and small vials to test these perfumes. As we all know, a perfume can smell so different on different people.
I've also very happy with the Costumer Support (I made an user error in my delivery address and they were so fast and friendly to fix it). I will definitely order more from Woodberg in the future. Also, these niche perfumes are just so, so good and curated.

October 8, 2025
Unprompted review
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Reply from Woodberg

And we are over the moon with this absolutely lovely comment! 💛
So happy to hear you’re enjoying the variety and our sample options, and of course, always happy to help when something goes wrong.
Much love 🫶

Rated 5 out of 5 stars

You guys are awesome!

You guys are awesome!! Quick delivery snd the little thank you note with the little pun joke was so so cute and funny!! Thank you!!

September 15, 2025
Unprompted review
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Reply from Woodberg

Hi Tsofa, Thanks for your amazing review. We appreciate it 🧡

Rated 5 out of 5 stars

Good and fast

Good and fast. Thankyou!

August 29, 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Thanks for your 5-star-review ⭐️☺️

Rated 5 out of 5 stars

A delightful discovery

I bought Followed by Kerosene from Woodberg, one of the very few sellers in Europe (and in the world) that carry this fragrance, and I’m so happy with my purchase. The shipping was incredibly fast — I ordered it on Thursday and it arrived on Monday via DHL, which is super quick considering the store is in Germany and I’m in Italy.
What really impressed me was the personal touch: they included a handwritten postcard thanking me for being part of their community, which was such a nice surprise. They also added a sticker and two beautiful scent sample in the package.
Overall, I’m really delighted and I would highly recommend Woodberg to anyone. They are a very nice, reputable, and reliable seller.
Will definitely purchase more from them :)

September 15, 2025
Unprompted review
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Reply from Woodberg

Hi Carlo. Oh wow, we are thrilled, that everything went so well with your order, that you loved all the little details and of course that you received everything within no time ☺️ We will try our best to make you this happy with your next order again 💛

Rated 5 out of 5 stars

perfection!

got a lovely card, tester swaps, stickers, a small sample to my order of samples... lovely service, really, i'll definitely order form here again :)

August 20, 2025
Unprompted review
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Reply from Woodberg

Hi Alisa, oh that's so sweet 🥰 we are super happy about your review and that all arrived well 💛

Rated 4 out of 5 stars

want something differant then try this store

great website with acurate descriptions. great product choice.
a few extra samples thrown in that may challenge your scent profile.
from order to delivery took 1 week (can be better)

September 5, 2025
Unprompted review
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Reply from Woodberg

Hi Matt, Thanks for your review.
and feedback! Of course we would have hoped for 5 stars, but will look into the fact that your delivery took 4 days. 💚

Rated 5 out of 5 stars

Definitely will come back

It was my first buy, but I definitely come back for more. The shop has a nice selection of interesting perfumes, a parcel comes quickly and packed with love and some funny things as a bonus. So, highly recommended!

July 24, 2025
Unprompted review
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Reply from Woodberg

Hi Nadine, Thanks so much for your sweet words! We’re happy you enjoyed your first order and of course we are glad to hear you will be back 💛😊

Rated 5 out of 5 stars

Love and care in a box :)

Ordering process was easy, very fast delivery. Loving the personal note that came with the package. This company puts their heart in what they are doing and put a smile on my face. Keep up the good work. Highly recommendable.

August 14, 2025
Unprompted review
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Reply from Woodberg

Hi Doris, Thanks so much for your review 💚 We are super happy to hear that the personal note made you smile. It means a lot to us to know that our effort and passion was visible 😉

Rated 5 out of 5 stars

Great experience and fast delivery

Ordered on Sunday, got it at home Wednesday with DHL International. This how it should be. Parfum is amazing and 2 samples on top. Will order gain for sure.

August 25, 2025
Unprompted review
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Reply from Woodberg

Hi Guido, what a great and positive 5-star-review ☀️ Thanks so much 🫶

Rated 5 out of 5 stars

I‘ve been ordering online which was…

I‘ve been ordering online which was already very positive but then I got lucky to come by the store in Darmstadt and it was such a lovely experience! It’s a very nice atmosphere and the personnel is just so professionell and nice! I can really recommend to visit the shop if you have the chance to 😊

August 22, 2025
Unprompted review
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Reply from Woodberg

Hallo liebe Ilka, wie schön, dass Du so eine gute Zeit bei uns im Store hattest. Liebe Grüße und vielleicht bis ganz bald schon wieder 🌼

Rated 5 out of 5 stars

Great perfumes, great service, great experience

Great perfumes, lovely to explore and to look for a suitable new scent for oneself through the very accurate and transparent descriptions plus samples you can order. Always packaged in a lovely way, with additional samples, often a handwritten card, a sticker and more. Found my favorite perfumes there and always happy to cruise their website and see what's available. Cool team! Go Woodberg.

August 26, 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Hi AJ, Thanks so much for your overall positive feedback. We are super happy to hear that you found a new favourit perfume ☺️

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