Woodberg Reviews 

762
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers constantly praise the incredible selection of hard to find niche fragrances and the very helpful trial sample options available on the official website. Shoppers are especially delighted by the cute handwritten notes, colorful stickers, and extra complimentary items thoughtfully included inside every secure parcel. People frequently mention the fast shipping times, noting how wonderful the overall customer service is and how exceptionally smooth the ordering process feels. Some reviewers were not happy with occasional shipping delays and frustrating delivery problems experienced with external courier services during their daily transit.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the fantastic selection of... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting fast shipping times and... See more

Order

Reviewers highlight positive aspects of order, frequently expressing satisfaction with fast international... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the secure, beautifully... See more

Service

Clients share satisfaction on service, frequently praising quick shipping and a personal approach. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered some ultra niche perfume samples from Woodberg some weeks ago. Fast shipping, the packaging was good and the bottles neatly labeled. Although a bit pricey compared to other sellers, I would... See more

Company replied

Rated 5 out of 5 stars

Super reliable meets whismy. I have ordered many, many times, and I have never been disappointed. I love that they carry Salt & Stone (LA based company) which has been impossible to find in Germany... See more

Company replied

Rated 5 out of 5 stars

i've ordered from them a couple of times and they're just the best. have a lot of perfumes, some american brands that are hard to find in europe. samples are cheap and come in cute little labelled bot... See more

Company replied

Rated 5 out of 5 stars

The delivery was fast, no issues with sending at all. arrived very cute gifts, blotters, and 2 amazing samples ( one was vanilla haze that I wanted to try for a long time, and a woodberg special whic... See more

Company replied


Company details

  1. Cosmetics and Perfumes Supplier

Written by the company

Besondere Nischenparfums für alle Menschen. Wir gehen in der ganzen Welt auf die Suche nach Parfums, die nicht nur olfaktorisch alles abliefern, sondern auch zum Zeitgeist passen und Werte vertreten, die wir teilen können. Wir sind ein junges Team und sind mit Onlineshops aufgewachsen und haben uns hier und da schon aufgeregt oder Ideen und Ansichten gehabt, wie es zu sein hat - mit unserem Shop möchten wir für gute Erfahrungen sorgen :)


Contact info

4.8

Excellent

TrustScore 5 out of 5

762 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(762)

171 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great online shop for niche fragrances

Great online shop for niche fragrances, finally I am able to buy perfumes I love without having to pay way too much for shipping directly from the US. Also, the customer service is very friendly and patient :D even with people like me who couldn't find the samples in all of the packaging.

August 12, 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Val, thank you so much for your amazing review. We’re thrilled to hear that you enjoy our selection and that shopping with us saves you the high US shipping costs. 😊
And no worries at all about the samples – we’re always glad to help 😉

Rated 5 out of 5 stars

woodberg is the right choise

If you want quality perfumes that will last a long time, you've made the right choice. Woodberg is the perfect choice. The perfume comes carefully packaged and protected to be sent safely. Plus, you get samples to choose your new perfume, and with a welcome letter from them, you'll want to come back to them all the time.

July 18, 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Thanks yo much for your review. We are happy you enjoyed your order :) all the best!

Rated 4 out of 5 stars

Ordered 5 samples

Ordered 5 samples. One of them was half empty.otherwise the perfumes were fine.

July 14, 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Thank you so much for your great review 😌

We're sorry to hear that one of your samples wasn’t filled completely. Please don’t hesitate to reach out to our customer service team. We’ll be happy to look into it and find a suitable solution for you: support@woodberg.de

Rated 5 out of 5 stars

Perfect experience

Woodberg is a great store for niche perfumes! The delivery was smooth and fast. The parcel was well packed, with good protection for the goods inside, beautiful presentation and some extra samples.

July 3, 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Thank you so much Anna for your amazing 5-star review! 🧡

Rated 5 out of 5 stars

Always a pleasure

Always a pleasure - no unnecessary emails, incredible selection, love the samples and sample boxes! Also very fast shipping.

July 24, 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Thank you so much Anna! 😌

Rated 5 out of 5 stars

An absolutely sensational shop

An absolutely sensational shop. Lovely people,a great sortiment and their packages are adorable with little extras and great samples! RECOMMENDED! HIGHLY!

July 2, 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Thank you so much, Klaus, for your kind words and your five-star rating 💚

Rated 5 out of 5 stars

I’m Portuguese and loved your website

I’m Portuguese and loved your website, the products you sell and the shipping very fast. I would like you introduce an amount of purchase where the shipping is free.

July 14, 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Paula, Thanks for your review and for your nice words. Greetings to Portugal ☀️

Rated 5 out of 5 stars

Such a good product range

Such a good product range, not too big which can be overwhelming (for me). Great customer service as well, they really want you to be happy with what you bought. Recommended many times

July 13, 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Thank you so much for your great review! 💚

Rated 5 out of 5 stars

this company is so cute

this company is so cute i got three samples of some “ultra niche” fragrances from them ( bergamask, megamare and summer of 84)
they sent a card with a funny meme on it it gave me a great laugh and a card with a cute message saying thanks for your order with woodberg and its nice to have you with us and a free sample of another orto parisi named terroni i will be buying samples and full bottles of the ones i like with these guys from here on out very friendly service and the packaging was eco friendly which is always nice to see they also gave me a sticker which i only found now ❤️❤️❤️ if i could give ten out of five i would
promote Sophie asap

July 7, 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Awww thank you so much for this absolutely heartwarming review! 🥹💛
We're so happy you enjoyed your sample selection, the little extras and the meme (we take those very seriously). Noted on the promotion! 😉

Rated 5 out of 5 stars

Great shop

Great shop! Good selection, fast service. They even added free niche samples to every order

June 7, 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Thanks for your great review, Regina 🌼

Rated 5 out of 5 stars

Love this Shop

Love this Shop. Very good products, exzellent service, personal and so kind. Highly recommended!

May 20, 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Marie, What a lovely review! Thanks so much 💕

Rated 5 out of 5 stars

Highly recommend this shop

Highly recommend this shop, great products, friendly communication and fast shipping!

May 20, 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Katja, thank you so much for your great review! Happy that you loved to order with us 💚

Rated 5 out of 5 stars

I‘ve read the last Review someone wrote…

I‘ve read the last Review someone wrote for some inspo, and yes! The Person is aboslutely Right: „Woodberg makes you feel Special“! Iove the good Service and want to give something back for the very loving packing and nice Testers, they also provided for me. Thank you, Woodberg-Team!

June 3, 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Hi Marina 🥰 Thank you for your lovely review. It makes us so happy to know we could make you feel special!

Rated 5 out of 5 stars

Woodberg makes you feel special when…

Woodberg makes you feel special when you get to own your new beautyful, niche fragrance, the experience of finding a fragrance that is a statement for you is so inviting and easy to try first! Thank you so much for your kind service and lovely note❤️

May 28, 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Hi, Thanks for this super positive feedback. We are glad to hear that all arrived well and that we could make you happy with all the little extras added 🤩

Rated 5 out of 5 stars

I love Woodberg

I love Woodberg, They have things I want - I order they deliver fast with a very nice feeling (opposite of Amazon)

May 1, 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Thank you Mickael <3 We are happy that you are happy

Rated 5 out of 5 stars

great service

great service, easy order, love my parfumes. I did like it that you can order samples to try.

May 5, 2025
Unprompted review
Woodberg logo

Reply from Woodberg

Thanks for your great review! 💚

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look