Wooden Tops Home Reviews 

355
TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Lovely unique items, excellent customer service Love popping in to see the owners dogs too Xxx

Rated 5 out of 5 stars

The quality of the wood is exceptional and the craftsmanship is top-notch. I love buying from Wooden Tops Home, as it's my style of things.

Rated 5 out of 5 stars

This was our first visit to Wooden Tops, travelled there after seeing a magazine advertisement. Well worth a visit, the place is like an Aladdin’s cave! Bought a few items and then went onto order onl... See more

Company replied

Rated 5 out of 5 stars

Absolutely 100 percent recommend. Made a large purchase from them in the 30 percent off sale and I am over the moon. They arrive super quickly and I was kept updated every step of the way. The varie... See more

Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Gift Shop
  4. Home Goods Store
  5. Home Improvement Store
  6. Paint Store

Written by the company

Bridgend's best kept secret - Wooden Tops Home is a family led business established in 2016 by husband and wife team, Mathew & Sophia and their two gorgeous dogs, Amber & Luna who are firm fixtures in store! They take great pride in sourcing both Home and Giftware from around the UK and are Welsh stockists of the famous Steiff bears as well as stocking a great mix of both professionally painted and unpainted pre loved vintage and antique furniture. Love up cycling? Then look no further as they are Official Stockists of the award winning Frenchic Paint®, Two Fussy Blokes Rollers and Polyvine Varnishes along with lots of other top products for your up cycling projects and always on hand to offer plenty of advice and have a wealth of knowledge. If you can't call in you can order online via their website which offers delivery within Mainland UK. Pop along for a visit - you won't be disappointed!


Contact info

4.9

Excellent

TrustScore 5 out of 5

355 reviews

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4.9

All reviews

(355)

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Rated 5 out of 5 stars

Fabulous product and amazing fast…

Fabulous product and amazing fast delivery.
Wouldn't hesitate buying from here again.

March 12, 2022
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Reply from Wooden Tops Home

Just what we like to hear -Thank you! Thank you too for taking the time to leave us a review. Sophia x

Rated 5 out of 5 stars

Swift delivery and item very well…

Swift delivery and item very well packaged - thanks! :)

March 12, 2022
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Reply from Wooden Tops Home

Just what we like to hear -Thank you! Thank you too for taking the time to leave us a review. Sophia x

Rated 4 out of 5 stars

Fab service but ………

Everything about the service and delivery was great. My only complaint is that the cushion I bought arrived marked, hopefully will come out in the wash. The packaging could have been better not just put in the deliver bag but also another bag to protect it otherwise would have been 5 stars
Thank you

March 12, 2022
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Reply from Wooden Tops Home

Hi Jackie, I'm sorry to hear that there was a mark on your cushion from reading your review - you should have contacted us and let us know there was an issue and we could have tried to help. We use our Courier own branded packaging for cushions which are extremely hard to tear by hand and also weatherproof so that there is no chance of the contents being damaged. I can only assume the mark was already on the cushion and we didn't notice and for that I do apologise. Sophia x

Rated 5 out of 5 stars

Love ordering from these guys!

Love ordering from these guys! Always receive my orders quickly and packaged well.
Definitely would recommend 🙂

March 11, 2022
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Reply from Wooden Tops Home

Just what we like to hear -Thank you! Thank you too for taking the time to leave us a review. Sophia x

Rated 5 out of 5 stars

Family sign

Loved my sign, with our family names on it. Really nice quality, quick delivery. Would definitely purchase from them again.

March 3, 2022
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Reply from Wooden Tops Home

Just what we like to hear -Thank you! Thank you too for taking the time to leave us a review. Sophia x

Rated 1 out of 5 stars

They called me to Cancel my order as…

They called me to Cancel my order as postage was very expensive

March 2, 2022
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Reply from Wooden Tops Home

Hi Paula, As a small independent business that prides ourselves on our customer service I am very disappointed to read your one star review especially as I took the time out to personally phone you myself rather than just drop you an email. We didn't just cancel your order - It was mutually decided that it was best to cancel the order and refund you due to the high costs despite me making enquiries with other courier companies to see if I could accommodate your order but unfortunately due to your location it wasn't economical. I appreciate that this is frustrating for us both and I'm sorry for the disappointment. Sophia

Rated 5 out of 5 stars

First time user

I was able to message the owner and she was very helpful I wouldn’t have had a clue without her help will definitely be buying off them again

February 20, 2022
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Reply from Wooden Tops Home

Always a pleasure! Thank you for taking the time to leave us a review. Sophia x

Rated 5 out of 5 stars

Great service from Wooden Tops

Great service from Wooden Tops, I have ordered twice now and couldn't fault them. Easy to order, and your item arrives quick with updates throughout. Definitely will be ordering again.

February 20, 2022
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Reply from Wooden Tops Home

Thank you - what a lovely review and thank you for taking the time to leave us a review too! Sophia x

Rated 5 out of 5 stars

Fantastic!

Fantastic! Large range of the excellent Frenchic products. I'm a returning customer and always will be!

February 17, 2022
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Reply from Wooden Tops Home

Thank you for taking the time to leave us a review! It's very much appreciated. Sophia x

Rated 5 out of 5 stars

Lovely product

Lovely product. Well packaged and delivered on time.
I will continue to use this company

February 17, 2022
Wooden Tops Home logo

Reply from Wooden Tops Home

Thank you for taking the time to leave us a review! It's very much appreciated. Sophia x

Rated 4 out of 5 stars

Good item

Good item, a little disappointed in the finish

February 16, 2022
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Reply from Wooden Tops Home

Thank you for taking the time to leave us a review. I'm sorry to read you are disappointed with the finish and surprised as they are one of our best sellers both instore and online, however we do not make the product ourselves unfortunately. Sophia

Rated 5 out of 5 stars

Great frenchic supplier

Items were shipped quickly had all the stock i was searching for in frenchic as many places don't seem to have as much choice or have sold out. Two of the cans did arrived a little dented however this hasn't effected the product in anyway and they were packaged extremely well to prevent any damage. I would definitely shop with them everytime in the future and would highly recommend.

February 12, 2022
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Reply from Wooden Tops Home

Thank you for taking the time to leave us a review - it's very much appreciated! Sophia

Rated 5 out of 5 stars

Great service

Great service. Items packed really well. Very pleased with my purchases.

January 13, 2022
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Reply from Wooden Tops Home

Thank you for taking the time to leave us a review - it's very much appreciated! Sophia x

Rated 5 out of 5 stars

Love this place

Love this place. Also ordered on line and
Item was delivered within few days. Excellent service. Highly recommended.

January 13, 2022
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Reply from Wooden Tops Home

Thank you for taking the time to leave us a review - it's very much appreciated! Sophia x

Rated 5 out of 5 stars

Definitely give wooden tops a 5 star…

Definitely give wooden tops a 5 star review. My delivery was even hand delivered.
Also shopped in store where the both ladies working there are always very friendly and helpful.
Definitely recommend.
Thank you wooden tops.

January 12, 2022
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Reply from Wooden Tops Home

Thank you Joanna! It is very kind of you to say and very much appreciated. Sophia x

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