Woodlandsfurniture Reviews 

248
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company, consistently expressing extremely high satisfaction with their overall bespoke purchases. Customers frequently praise the solid traditional craftsmanship, highly competitive pricing, and the truly beautiful finishes of the custom wooden furniture items. People also highlight the prompt, highly efficient delivery services alongside the exceptionally polite staff who carefully assemble all products directly on site. However, some reviewers were not happy with minor product defects such as small paint scratches, surface imperfections, or minor missing parts. Consumers occasionally noted minor mechanical fitting adjustments needed upon arrival or unexpected minor confusions regarding regional delivery pricing rules.

What people talk about most

Product

Users describe positive interactions with product, expressing deep satisfaction with the solid wood... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that delivery teams are consistently prompt,... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction and noting that the furniture... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting the helpful assistance... See more

Service

Reviewers mention positive feedback about service, highlighting brilliant communication and a smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just bought a lovely tall bookcase. The craftsmanship was excellent. A beautiful piece of furniture. There was a varnish dribble on the front. But the lovely people at Woodlands Furniture did provide... See more

Rated 5 out of 5 stars

Just this morning I've had my very long wardrobes fitted. What can I say am highly delighted with my purchase. Very well made to size and lovely to to look at look more expensive than photo on the... See more

Rated 5 out of 5 stars

Where do I start, from initial contact to delivery and fitting these guys are fantastic. In this day and age it’s hard to say that about any service in general. I am very pleased with my bespoke chest... See more

Rated 5 out of 5 stars

Really good customer service throughout. Over the phone, they noticed that I hadn't ordered matching furniture and sorted it straight away by checking. I received regular and accurate updates througho... See more


Company details

  1. Furniture Manufacturer

Written by the company

We are a small family business who manufactures mdf and solid pine bedroom furniture, in the UK. We also offer bespoke customisations on any item. Please visit our website on www.woodlandsfurniture.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(248)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

tall bookcase

Just bought a lovely tall bookcase. The craftsmanship was excellent. A beautiful piece of furniture.
There was a varnish dribble on the front. But the lovely people at Woodlands Furniture did provide us with materials to repair the problem. This has worked well for our satisfaction. They did offer to build a replacement but it seemed too excessive. Very pleased

October 1, 2026
Unprompted review
Rated 5 out of 5 stars

Full marks !!

I was a little wary ordering furniture online. However, full marks to this company, they kept in regular contact and updated me on delivery times. Would highly recommend. When the item was delivered, it was better than I expected and I am really pleased with it. Thank you very much!

September 16, 2026
Unprompted review
Rated 5 out of 5 stars

Really good customer service…

Really good customer service throughout. Over the phone, they noticed that I hadn't ordered matching furniture and sorted it straight away by checking. I received regular and accurate updates throughout. Delivery was when I expected and was friendly and efficient. Really pleased with the quality of the items.

September 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality pine furniture

Excellent quality, st a great price and very pleasant and helpful delivery team. It was at a cost in terms of the wait and delivery cost but worth it to get such a great addition to our bedroom furniture.

September 25, 2026
Unprompted review
Rated 5 out of 5 stars

Another great purchase from woodlands

Another great purchase from woodlands. Decent build quality and decent furniture. So far 2 bed side tables 2 wardrobes and just has a new chest of drawers delivered. Would use again. Not the cheapest out there but you get what you pay for and quality is very good. Have also recommended to friends that are also happy with their purchases.

September 30, 2026
Unprompted review
Rated 5 out of 5 stars

New home new start

Just this morning I've had my very long wardrobes fitted. What can I say am highly delighted with my purchase. Very well made to size and lovely to to look at look more expensive than photo on there website.

Like thank the 3 young gentleman that took the time to build up wardrobe, very well mannered and had no issues at all.
Highly recommend this company very reasonable prices high quality.
Lorna from Scotland

September 29, 2026
Unprompted review
Rated 1 out of 5 stars

I’ve called on the 15 August and the…

I called on the 15 August and the 9th September to discuss placing a bespoke order. There was no answer on both occasions, I left a voicemail (twice) with my contact details, but Nobody has got back to me so I’m presuming this is a fake website. I will happily remove this post if someone finally gets back to me.

September 9, 2026
Unprompted review
Woodlandsfurniture logo

Reply from Woodlandsfurniture

Hi Natalie

We’re sorry to hear that you haven’t received a reply. We’ve checked our voicemails and emails but haven’t been able to find a record of your contact details. Could you please confirm that you contacted Woodlands Furniture in Batley? There is another company with the same name, so we want to make sure you reached the right business.

Please call us on 0333 006 2672 and we’ll be happy to discuss your bespoke order.

Kind Regards
Woodlands Furniture

Rated 5 out of 5 stars

We are extremely pleased with our…

We are extremely pleased with our purchase of some stylish and sturdy wardrobes, which came at a very reasonable price. Maj was particularly helpful with choice of product and finish, and also with clarifying and explaining the whole process of order, delivery and set-up. The delivery men were prompt, polite and efficient. Thanks very much!

August 21, 2026
Unprompted review
Woodlandsfurniture logo

Reply from Woodlandsfurniture

Thank you so much for your lovely review! We’re delighted that you’re pleased with your wardrobes and found them stylish, sturdy and good value. Maj will be pleased to hear that his advice helped you choose the right product and finish, and we’ll pass your kind words on to our delivery team too. Thank you for choosing Woodlands Furniture

Rated 5 out of 5 stars

Lovely service and the wardrobe is great

August 21, 2026
Unprompted review
Woodlandsfurniture logo

Reply from Woodlandsfurniture

Thank you for your lovely review! We’re so pleased you’re happy with your wardrobe and the service you received. We appreciate you choosing Woodlands Furniture.

Rated 5 out of 5 stars

Real people on the end of phone, quality furniture

Real people, having real conversations about my bespoke order, paint colour etc. Lots of attention on delivery details and regular updates on progress of order. Delivery crew were fab, polite and efficient with installation. Finally the quality and value for money is exceptional, particularly compared to the chip board DIY general offerings in similar price range. I'm coming back for more furniture v soon!

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and quality…

Excellent customer service and quality wardrobes. Solid and well made at a very reasonable price. Would definitely recommend and will use this company again. Was kept up to date with delivery and the two men who delivered and put the sections together were polite and professional.

June 19, 2026
Unprompted review
Woodlandsfurniture logo

Reply from Woodlandsfurniture

Thank you so much for your wonderful 5-star review. We really appreciate you taking the time to share your experience with us.

Your support means a great deal to our team, and we are delighted to hear that you were happy with your order and service.

Thank you for choosing Woodlands Furniture.

Rated 5 out of 5 stars

Ordered a wardrobe from this company…

Ordered a wardrobe from this company and actually got it quicker than expected. Kept up to date with delivery. Guys delivered this on time and were very pleasant.
The wardrobe is lovely and well built. This should last for a very long time.
Very competitive price as well. Would consider using them again in the future.

June 25, 2026
Unprompted review
Woodlandsfurniture logo

Reply from Woodlandsfurniture

Thank you so much for your wonderful 5-star review. We really appreciate you taking the time to share your experience with us.

Your support means a great deal to our team, and we are delighted to hear that you were happy with your order and service.

Thank you for choosing Woodlands Furniture.

Rated 5 out of 5 stars

Look no furthur - an amazing company!!

At the showroom we met Maj who was so patient with my elderly relative. He was not pushy at all , we were not rushed. He went through everything g in fine detail with her and helped her make her choices for her bedroom furniture .
The delivery men made her feel at ease and out everything exactly where she wanted it to go . Communication was fantastic and the furniture is beautiful . This company is fantastic. Look no furthur , I cannot recommend enough !! Thankyou all of you .

March 5, 2026
Unprompted review
Woodlandsfurniture logo

Reply from Woodlandsfurniture

Thank you so much for your wonderful 5-star review and for sharing your experience with us.

We are delighted to hear that Maj made you and your relative feel comfortable and took the time to go through everything carefully without any pressure. We are also very pleased that our delivery team made the process easy and placed everything exactly where it was needed.

Your kind words mean a great deal to the whole team, and we are so happy that you are pleased with the furniture and service you received.

Thank you again for choosing Woodlands Furniture and for recommending us so highly.

Rated 5 out of 5 stars

Bespoke Pine Bookcase

I ordered a pine bespoke bookcase from Woodlands with doors and with the very helpful assistance of MAJ ,who went out of his way to help me , I was able to colour match the bookcase to my existing furniture. Very pleased with the service , workmanship ,guidance including delivery service provided and I will most certainly use this firm for future projects. I recommend them very highly.
Brian Judge

June 26, 2026
Unprompted review
Woodlandsfurniture logo

Reply from Woodlandsfurniture

Thank you so much, Brian, for your wonderful 5-star review.

We are delighted to hear that you are so pleased with your bespoke pine bookcase and that Maj was able to help you achieve the perfect colour match with your existing furniture. It's great to know that you were happy with the workmanship, guidance, and delivery service throughout the process.

Your recommendation means a great deal to our whole team, and we truly appreciate your kind words. We look forward to working with you again on any future projects.

Thank you for choosing Woodlands Furniture.

Rated 5 out of 5 stars

I have ordered from Woodlands Furniture…

I have ordered from Woodlands Furniture a few times and the products and service is always impeccable! The products are done to a very high standard, with many complimenting on the quality of the wood. Would definitely recommend and will continue to use.

June 19, 2026
Unprompted review
Woodlandsfurniture logo

Reply from Woodlandsfurniture

Thank you so much for your continued support and for taking the time to leave us such a wonderful 5-star review.

It means a great deal to us that you have chosen Woodlands Furniture on multiple occasions and have always been happy with both our products and service. We are especially pleased to hear that you've received so many compliments on the quality of the wood and craftsmanship.

Your recommendation and loyalty are truly appreciated, and we look forward to helping you again in the future.

Thank you for choosing Woodlands Furniture.

Rated 5 out of 5 stars

Fully informed from the start

Fully informed from the start. They checked my order twice. Let me know about the delivery date, well in advance. Regular updates. The delivery people phoned on the date and they said between 10am and 10.30am. They arrived spot on 10.00am. Brought the furniture into the house. Quality of the furniture is excellent

June 19, 2026
Unprompted review
Woodlandsfurniture logo

Reply from Woodlandsfurniture

Thank you so much for your fantastic 5-star review.

We are delighted to hear that you were kept fully informed throughout your order and that our team ensured everything was correct before processing. It's also great to know that our communication, delivery updates, and punctual delivery made for a smooth experience.

We're especially pleased that you are happy with the quality of your furniture. Your kind words and support mean a great deal to our whole team.

Thank you for choosing Woodlands Furniture, and we hope to be of service to you again in the future.

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