Wood MediSpa Reviews 

250
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional care, kindness, and professionalism provided by the dedicated medical and support team. People are also deeply delighted with the outstanding surgical results and the beautiful, comfortable surroundings that feel like a hotel. However, some people mentioned that the recovery process involves time, patience, and completely expected post-procedure soreness. Reviewers noted that physical healing is a gradual journey featuring early stages of swelling before fully appreciating the final outcome. Consumers generally agreed that despite these normal healing phases, the overall medical journey remains wonderful and highly recommended.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting exceptional care and... See more

Staff

Reviewers highlight positive aspects of staff, describing the entire team as exceptionally caring,... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting that the entire process feels... See more

Quality

People report positive experiences with quality, highlighting stunning surroundings, luxurious rooms, and... See more

Product

Clients share positive opinions on product results, with reviewers expressing delight and absolute... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m having continued treatment at wood MediSpa with Dr Yusur Al-Nuaimi for deep acne scars (and some cyctic acne treatment). I’ve been seeing Yusur for about 18 months with plans into next year.... See more

Rated 5 out of 5 stars

My experience with wood medi spa was first class from the minute I arrived i felt at ease. My 1st vist was for my consultation feeling full of nerves was taken into the treatment room soon felt very... See more

Rated 5 out of 5 stars

The team at Wood Medispa were fantastic from start to finish! James Mcdiarmid did a fantastic job on my breast reduction and my results exceeded my expectations. The nursing staff were phenomenal! Sp... See more

Rated 5 out of 5 stars

I cannot recommend Dr Toby Nelson and Maxine and all the other staff highly enough. Dr Nelson was incredibly kind and attentive, he listened carefully to my skin concerns. The facial laser skin rej... See more


Company details

  1. Plastic Surgery Clinic
  2. Dermatologist
  3. Plastic Surgeon
  4. Private Hospital

Written by the company

Exclusive Surgery & Skincare Centre Plastic Surgery | Dermatology | Dental Implantology Advanced skin, laser & injection treatments


Contact info

4.9

Excellent

TrustScore 5 out of 5

250 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(250)

44 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with my laser treatment, excellent service.

I am very happy with my laser treatment which has removed thread veins on my face and also helped reduce redness on my nose from my MOHs surgery in January. I am very happy to have had this done as it is going to make me have more confidence in my appearance. Lauren is caring , compassionate and is very experienced with laser treatments. I felt very safe in her care and she explained the whole process to me. I would highly recommend this treatment and wood medi spa is a stunning place to have treatments.

July 24, 2023
Unprompted review
Rated 5 out of 5 stars

5 star experience

Choosing to have surgery is definitely not something I did lightly and spent a lot of time researching beforehand. It's a scary thing to talk to people about your insecurities and undergo any medical procedure. I'm so glad I put my trust in the team at Wood Medispa and couldn't be happier with my experience and results.

Every single person I came into contact with was kind, professional and reassuring - front of house, Administrators and everyone in the medical team. It is great to be around people who are not just competent but also calm and friendly.

James McDiarmid is a wonderful person and Consultant who offers the highest quality care and is clearly excellent at what he does. I felt understood and very safe in his hands. I would not hesitate to recommend him and Wood Medispa.

(And as a bonus the facilities are beautiful and the Chef is amazing!)

July 5, 2023
Unprompted review
Rated 5 out of 5 stars

No waiting list here

The whole experience was as good as it could be. Going for a surgical procedure is never something one looks forward to but at Wood Medi Spa it was a new experience altogether. Beautiful surroundings that are modern , clean, quiet and relaxing. Most of all Toby Nelson was reassuring and informative. My treatment was pain-free and successful.
I have had follow ups and when phoning to ask questions i was dealt with politely and efficiently. What a pity that more people have not got the financial capacity to afford such care at dates and times to suit and not reliant on waiting lists that are getting longer and longer. Once i was told i would be on a twelve month waiting list for cancer surgery on my face there was no contest i had to get it done. So thank you Toby Nelson and Wood MediSpa.

June 27, 2023
Unprompted review
Rated 5 out of 5 stars

PDO Thread Facelift

This was my second appointment at Wood Medispa. I cant recommend it enough.

I’ve known Dr Brooks since she was in Surrey and despite the journey I wouldn't go anywhere else as I know the results will be excellent

The spa is in a beautiful, tranquil location with excellent facilities and wide range of procedures available. From the initial consultation to the aftercare the service is five star.

July 5, 2023
Unprompted review
Rated 5 out of 5 stars

I had VY lower lip plasty in June 2022

I had VY lower lip plasty in June 2022. What I loved about it is that Mr. McDiarmid honoured the price quoted prior to Covid and lockdown. The facilities are like a five star spa, it’s beautiful there. The staff are amazing and incredibly friendly. I was very happy with my results.

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

I have had by Mohs surgery a procedure…

I have had by Mohs surgery a procedure to remove a basil cell carcinoma from my cheek which was close to my eye by Dr. Toby Nelson at Wood Medi Spa. After just one week I am amazed by an absolutely brilliant result. A micro surgery genius with a great team who make you feel at ease. I would recommend Dr. Toby Nelson and his team at Wood Medi Spa 100%. JH

June 14, 2023
Unprompted review
Rated 5 out of 5 stars

James McDiarmid Wood MediSpa

James McDiarmid and team at Wood MediSpa are simply the best, from the initial consultation to the operation and aftercare they go above and beyond to help you. This is my third procedure James has performed and I would not go to anyone else, even though he no longer operates near where I live, I was happy to travel knowing I would get the best results possible. Everything is 5 star at Wood MediSpa and I cannot thank them enough.

June 6, 2023
Unprompted review
Rated 5 out of 5 stars

Mohs Surgery.

Following a consultation with Dr. Toby Nelson at Wood MediSpa. I had a basal cell carcinoma removed from my nose using Mohs micrographic surgery. Dr. Nelson also removed another bcc from my eyebrow at the same time. The tissue from my nose was examined immediately and once all cancerous cells had been removed the repair took place. I have an excellent result with minimal scarring.
Dr. Nelson was very kind, friendly and reassuring as were all the staff.
I would recommend this method of surgery to have everthing done in one procedure and the best cosmetic outcome. Many thanks! Margaret

March 16, 2023
Unprompted review
Rated 5 out of 5 stars

Wood MediSpa

Wood MediSpa - an OASIS of SERENITY !
Absolute SUPERB service from start to finish! I am incredibly happy with the experience so far & I can now understand why some previous comments say 5 stars isn’t enough. It’s truly not enough as this has EXPERT surgeons. Hence I found it from researching ‘top UK B-Lite implant surgeons’ which led me to ‘James Mc Diarmid’- an absolute Genius that has an artists eye a SCULPTOR’S hand along with an EMPATHETIC heart / vibe. ) His surgical team was outstanding too & the anesthesiologist was the most gentle, calming one I’ve met. I felt completely cared for & drifted off beautifully. The nurses are all adorable; from the happy bubbly pre op Holly to the delightful (funny/ v.lovely Denise & gorgeous Georgie )they’re all so lovely & even the receptionists are all so warm & welcoming.
I could write a short story on this place, it’s truly ENCHANTING! However I won’t give away anymore. If you want to be treated like Royalty - like a Prince/Princess in a palace lol - you won’t believe it until you’re there, heavenly/historical /luxury &&&& let’s not forget the bones of it - leave feeling like a million dollars. Then here’s your sanctuary, every detail is perfect. Even down to the furnishings that are handpicked by Francesca, PERFECTLY!
Everything about Wood MediSpa is Beautiful!
Ps, they’re so kind that I didn’t fancy anything off their menu (which is incredible, fit for any foodie ) BUT sometimes you just fancy a simple salad SO the Chef made me a delicious prawn & avocado salad & made me fresh smoothies & he was even thoughtful enough to give the night nurses a banana so I could have one through the night. (Needles to say Denise had my number & made it before I asked, which is pretty impressive because I’m one for asking… lol - so even the Chef is a star!) I devoured (highly recommend) the Overnight oats in the morning though, absolutely scrumptious.
Re Star - I have complete FAITH in James & his team & am V.excited to see my results as so far they are EXACTLY what I WISHED for.
Hope this helps; thank you for your time.
Kindest Regards,
Victoria :-)

May 17, 2023
Unprompted review
Rated 5 out of 5 stars

I had a breast implant exchange and…

I had a breast implant exchange and tummy tuck on 18th April with James McDiarmid at Wood Medispa. I 100% recommend James McDiarmid. He is a lovely man....genuine, kind and only wanting the very best for his patients. His skills are exceptional and my results are incredible. There is no other plastic surgeon I would want to be treated by. Wood MediSpa is the most fantastic retreat to undergo surgery. The staff are all amazing and very happy in their jobs...again a credit to James McDiarmid. He has created an outstanding hospital.
Thank you.

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding! Deserve more than 5 stars.

I have been through two major surgeries now with James McDiarmid at Wood MediSpa to address my loose skin after losing 11 stone. I had a Breast Lift reusing my own tissue for volume, FDL Tummy Tuck with Mons Lift, Thigh & Arm Lift, Liposuction etc.

James is an absolutely amazing surgeon who is very skilled & talented. The entire team at Wood MediSpa go above & beyond to make you feel comfortable, supported, & it feels more like having good friends around you than just medical staff. They have time to care for you, the food is amazing & nothing is too much.

Being young, I was very scared to go through such big procedures, but I would highly recommend Wood MediSpa to anyone! Extremely professional, friendly, exceptional results, fab aftercare, nothing is too much and they are always happy to help. The facilities are also amazing & on beautiful grounds.

James & the team have absolutely changed my life for the better. I couldn't have been in better hands! Can't thank the team enough for everything they've done for me. I have a new start in life.

Thanks so much Wood MediSpa! :)

January 11, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional Experience!

I cannot rate Wood Medispa anything other than 5* based on my exceptional experience. Mr McDiarmid is a talented, supportive and caring surgeon who is totally committed to achieving the best possible outcomes for his patients. The team at Wood Medispa have gone above and beyond to create such a luxurious and tranquil setting for patients to undergo surgery. The food was also out of this world and I will definitely be back. Thank you James and all the lovely staff at Wood Medispa. Special mentions to Holly and Ella who I fondly remember for looking after me and being so kind. Thank you

March 15, 2023
Unprompted review
Rated 5 out of 5 stars

My experience at Wood MediSpa was…

My experience at Wood MediSpa was excellent. I chose to go privately for MOHs surgery on my face after being on the NHS waiting list for some time. I felt in very good hands with Mr Toby Nelson. He made the whole process more pleasant than I could have ever imagined. The hospital is a lovely grand house in beautiful grounds, it feels like a very healing environment. The staff are all very caring and calm. I thoroughly recommend it.

April 19, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing place with amazing team!

Firstly, I was put at ease by James McDiarmid, when I first met him, and from then on felt very comfortable to go ahead with my planned procedure.
From the moment I walked through the door at Wood MediSpa, it felt like a 5 star hotel, rather than a hospital.
Spotlessly clean, and lovely kind staff, made me feel very welcome, as was the case throughout.
All knew their jobs well, and were very kind and caring.
The food was absolutely amazing, again, more akin to being in a 5 star country house hotel.
James has done an amazing job with my procedure, and I can't thank him and the team enough.
I'm also intending to return soon for further procedures, which in itself is a recommendation that this is a great place to come to for your plastic surgery!

April 3, 2023
Unprompted review
Rated 5 out of 5 stars

Cant recommend James McDiarmid and his whole team enough!

Im not sure what I can say that explains my whole experience any better than has not already been said! I had multiprocedures (63 and in need of it!) ie deep plane face lift, lower blephaplasty, browlift, fat transfer to several areas, lipo under my chin and Co2 laser, this was James's recommendation and he's the expert. I decided to do this on 14th Feb as a act of self love :-) It was a somewhat daunting prospect but the whole team were so reassuring and professional and I felt listened to, cared for, and valued throughout the whole process. As someone has said its not for the fainthearted so I credit myself and anyone else for being brave and willing, but you really couldnt be in better hand that James McDiarmid...he really is a master of his art. Just over 10 weeks post surgery and I look fabulous, and I absolutely love the difference it has made not only physically but also for my confidence levels. Im always being complemented on how lovely my skin looks and noone believes my age (Ive given up telling people as I dont want to explain why to most!) My friends who know are full of admiration, awe and a generous helping of envy. Ive have given them the clinics contact details! I admit to having my moment in the first two weeks as I looked bad, but that was mostly due to the Co2 laser but having said this I did a gig (in a band) just 3 weeks after surgery so it didnt really last that long. If youre tempted, take a leap of faith, do it, it really will be the best thing you can do for yourself, you will love it!! A gigantic thank you to James and all the team for all the care, support and attention - you really couldnt ask for better! If I could have stayed longer I could of made even more of the 5 star food and beautiful grounds...maybe next time :-)

February 14, 2023
Unprompted review
Rated 5 out of 5 stars

Exceptional from start to finish &…

Exceptional from start to finish & continuing aftercare. James & his team are amazing & put me at complete ease. Answering all my questions & concerns, I believe James had my best interests at heart & found the correct procedures suited to me at an excellent price.
The hospital is fantastic stunning grounds the medical team are extremely professional & nothing is too much trouble felt well look after. Your made to feel very much at home & the food is amazing my compliments to the chef.
Your given everything you require for when you go home including medication & creams for your aftercare which is lovely.
All I can say too everyone at Wood Medispa from the first phone call )special mention to Felicity) right to the end the whole Team ⭐️⭐️⭐️⭐️⭐️
Excellent friendly professional patient & helpful & I would unreservedly recommend.

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing!
Everything about my experience with wood MediSpa was amazing, from my consultation with James Mcdiarmid, to having my surgery, to the after care I received. The premises is pristine, the nurses and everyone involved are lovely and friendly and the food is delicious. Nothing was too much to ask for! I couldn't recommend this company enough, my surgery has honestly given me my life back, I can't thank everyone involved enough for the care I received.

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

An amazing experience from start to…

An amazing experience from start to finish. The reception staff are courteous and helpful and make you feel welcomed, the nurses are wonderful and nothing was too much trouble, special thanks must go to Holly, Zoe and Janice who looked after me so well. I was met on the morning of my surgery by the theatre team and felt very reassured. James Mcdiarmid carried out my surgery and I couldn't be happier with the results, I wouldn't hesitate to recommend him to anyone. Such a beautiful place and the food was first class too.
Thank you so much to all you lovely people at Wood Medispa for everything, absolutely 5 star

September 12, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing experience

I recently had Rhino/septoplasty at Wood MediSpa. I would just like to say a big "Thank you" to James and his amazing team who made the whole journey so far, an amazing experience.
After wanting this done the past 5 years, to help with my breathing and also my appearance, I knew now the time was right and i had 100% trust in James to do it.
James listens and as mentioned previously gives you realistic expectations. Not once did I feel under any pressure.
The splint came off 2 days ago and am over the moon with the results so far!
I would not hesitate to recommend Wood MediSpa to anyone thinking of having a procedure done there, what a fantastic place!.

April 13, 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful hospital, amazing results.

The care I received at Wood Medispa was fantastic. Everyone, and I mean literally everyone here couldn’t be more kind and helpful. The staff, nurses, My surgeon, even the nice chaps who did my anaesthetic came and had a chat with Me. As for the surgery itself, I Love my results. Mr McDiarmid really listens, and his honesty is refreshing.
The hospital is beautiful, and looks and feels like a 5 star hotel.
I would absolutely recommend.

February 8, 2023
Unprompted review

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