Woodwind London Reviews 

173
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, outstanding helpfulness, and genuinely friendly demeanor during all musical instrument repairs and related interactions. Many reviewers also highlight the exceptionally reasonable pricing, remarkably fast turnaround times, and the overall exceptionally high quality of the expert service provided. Some people also felt that the great convenience of borrowing temporary replacement instruments or having repaired items conveniently dropped off was exceptionally helpful. Furthermore, consumers deeply appreciate the clear communication, transparent pricing structure, and professional guidance maintained consistently throughout the entire instrument repair process.

What people talk about most

Staff

People report positive experiences with staff, highlighting their extensive knowledge and helpfulness during... See more

Service

Reviewers mention positive feedback about service, highlighting great value for money and transparent... See more

Price

Reviewers highlight positive aspects of price, noting that costs are realistic and there are no hidden... See more

Product

Consumers find product quality to be exceptional, with people reporting that instruments like clarinets and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The arrangements & reminders for the appointment were all clear. First & most importantly, Ed Jackman knows his business (in this instance flute repair) thoroughly. For the on-the-spot work done,... See more

Rated 5 out of 5 stars

I have had several leg injuries recently and haven’t been able to go to the workshop. This is the second time that Woodwind London staff have brought my flute to my home. This is way beyond the call o... See more

Company replied

Rated 5 out of 5 stars

Thank you so much for getting my clarinet playing again! It’s been sitting in a box for over two decades but to see my children delight in watching the knowledge of how to play return to their mama... See more

Company replied

Rated 5 out of 5 stars

Pleasant in manner and very helpful getting my daughters flute back in working condition. It looked wonderful and she was thrilled. Lovely workshop to visit in this day and age thankyou.

Company replied


Company details

  1. Musical Instrument Rental Service
  2. Music Store
  3. Musical Instrument Repair Shop
  4. Used Musical Instrument Store

Written by the company

We are a music services company based in north London. We offer comprehensive musical instrument rental service as well as sales of new and refurbished second hand instruments. Our repair workshop accommodates music instruments repairs on a range of instruments. Saxophone, Flute, Clarinet, Oboe and Bassoon.


Contact info

4.9

Excellent

TrustScore 5 out of 5

173 reviews

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4.9

All reviews

(173)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent professional service for my flute

Routine follow up on last year's flute service. Once again impressed by professional approach and quality of work. Edward takes care to listen to the issues and offer solutions. Getting in touch is straightforward and the work is carried it in a timely reliable way in accordance with the dates agreed. He is always.willing to offer further advice and expertise if needed.

September 18, 2023
Rated 5 out of 5 stars

First class professional service

I found the company to have a very professional approach. Edward was an excellent communicator and charged a very fair price for what he did. There were no hidden costs and everything felt very transparent. I was very pleased with the work done on my saxophone.

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

Ed was fantastic!

Ed was fantastic!! I took in my tenor sax as my hands weren’t large enough to reach around the palm keys. He created extensions for me (I’m sure there is a technical term) and they are great! He also fixed my alto sax in a matter of minutes!
Highly recommend!

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

Superb professional and quick check-up and repair service

Got my son's Trevor James Alto for annual check-up, it turned out keypad needed changing. The guys have done everything right there and then within 30 minutes, and even repaired and adjusted couple of minor things while doing it. The service was absolutely great, the guys were friendly and really helpful, and the price was way lower than I expected. I cannot recommend highly enough. Will definitely stick with them for future annual service and any repairs.

August 31, 2023
Unprompted review

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