Woojer - Born to Feel Reviews 212

As well as my previous negative review their prices fluctuate everyday, funny enough they rocket when they suddenly want to offer a discount, all dodgy to me.

As well as my previous negative review their prices fluctuate everyday, funny enough they rocket when they suddenly want to offer a discount, all dodgy to me.

First, I’ve bought two of the vests in 2021 to use in my office where I utilize frequency medicine. About a month after I bought them I was told by a colleague that they had a new vest coming out and that I should return my vests and wait for the new one, as it is more powerful. When I wrote to the company, they said, “we have no plans to release any new model, not sure where your friend got that idea.“ Yet just nine months later, I received an email sales advertisement showing the new vest. When asked about this Woojer had nothing to say except their usual condescending attitude, no apologies, nothing to rectify what I was told.
Second, one of the vests broke, and they make you jump through hoops for any kind of fix. They want to see a video of what’s wrong with the vest when I already told them that all of the speakers on the right side are not working. What is to see?!! They just need to take this back and fix or replace it.
Customer service is terrible and you’re lucky if you can even find a number to speak with a live person. The person who writes back to you via email never helps to rectify anything.
As far as I’m concerned don’t waste your money on this company. There are too many of these best out there now.

Do you already have a portable subwoofer where you can feel the bass to music anywhere at low volumes?

No?

Then this is almost perfect!

First of all I thought this was a scam.
There’s so many bad reviews, from not receiving their order, to the products a fake.
And that the good reviews are paid for.

Well, firstly, I ordered my vest 3 on Friday, and it was delivered to my door on Tuesday. That’s literally 2 days shipping time. I thought it was gonna come from usa or China etc, but it dispatched from London!
So, all I’m saying is, if you live in the United Kingdom, that knocks all the bad reviews about slow delivery out the window.

The vest itself...

Now I think what’s going on here is people buy this vest mainly for VR and think their going to feel on their body, pin point where they get hit. Such as if a sword swipes you. Or they want pin point location.
Well I didn’t but it for gaming period. I purchased this because I’m a bass head and literally wanted a portable subwoofer so I can feel bass anytime anywhere.
Yes I have the skullcandy crushers :)
If you know you know

Anyway, if you are buying this purely to listen to music, watch movies, and yes play games. And all you want is to feel the bass, this is literally what it does and it’s perfect. It’s literally skullcandy crushers but for your upper body instead of head

Now again, people left bad reviews stating ( it’s just a subwoofer strapped to you )
YES, DUH. No s sherlock. And that’s what I instead to buy LOL. Yet people are leaving a bad review because of it?? Weird. If you want to feel every bullet and where exactly it hit you, get a bloody behaptics vest. But this woojer vest, this is the one for MUSIC and MOVIES. Research what your damn buying fools

Now is it perfect? Nah not for £500 it is not.
First of all it’s audible. To the point I’m a bit upset. This is barely useable in public unless on a really low setting, otherwise everyone can hear it. Shake :( because I wanted to pair this with my skullcandy crushers that I take everywhere

And secondly

The left shoulder don’t sit flush no matter how I configure or tighten it. And it makes a horrible annoying rattle sound. If I hold it down it don’t do it as much. Obviously if I wear headphones it don’t matter. But again, using it without anyone hearing even at night? Nah it isn’t gonna be quiet enough at all. I’m talking an audible rattle noise, not necessarily because the bass is rattleing but more the drivers seem to be distorting or something. Not pleasant.

So would I say it’s worth it?
I can see why people say no at £500 tbh.
I love it because it’s like skullcandy crushers but for your whole body. But at the same time I’m on the edge of returning it due to the annoying audible rattle. Maybe I’d be better off with the strap?
Are you able to send a strap out for me to demo, and then return either the vest or the strap and keep one? I’m trying to love it but this is so noisy and more wanting to return than try to love it and I hate that because it’s awesome. But maybe the single module will not make as much audible rattle as the vest?

Bought a woojer strap 3 to increase immersion in certain games. When you get the settings dialed in properly it works well. After a while you forget its there and just enjoy gaming on a deeper level. Adds a bit more edge to vr and a nice extra layer of immersion to most games in some way. A bit like the feeling you get from a sub in a club, but not as intense.

Only two problems. The initial setup was strangley difficult. At first the app couldn't find the device. Then it couldnt connect it, then it couldn't connect to my Bluetooth headphones.

After half an hour of trying I switched it off and on again and then it all worked as if there had never been a problem.

The second problem is the charge time. It takes a good 2.5hrs at least with usb c. Then lasts around 6 hours. Which means you have to charge often. I think they should try and get this down to 30 mins. My headphones last for 30 hours after 1 hour of charging on usb c and there is not much technical difference.

Overall I'm happy with them, but could have a better first time user experience.

They still hasn't shipped out my cod
armour yet. Promised me 3 times but none fulfill. I've submitted a ticket asking about updates, been a week no reply. The only way to get them to reply is that if you dont ask about your order, cuz they would just dodge all that like crazy.

I purchased this for my husband for Xmas, it arrived but was really complicated, couldn’t work it out and it wasn’t what we thought, I got in touch and explained we wanted a refund, got the authorisation code for a return, sent the unit back and they said they hadn’t received it. Provided tracking info with proof of delivery and not had a response since. Messaged and called every day and nothing. Disgusting way to behave stealing innocent peoples hard earned money. Do not go anywhere near this company.

Hi, I purchased a woojer vest 3, I didn't see the worthbin it and I issued a return before my 30 day mark. I followed instructions and sent it back with its label on January 6th. I keep sending emails asking about my return and refund all I get is someone will. Contact you in 2 days. We'll no one has. It's now 1/22 still haven't heard or seen a refund. Was considering trying the woojer strap maybe I would prefer it but now I don't even want to I just want my monthly back and forget this nightmare.
I called there customer service. They are not woojer employees. It's a call center contracted by woojer to take messages and send emails. Company won't even say their name of the company

I was so excited about this product. It arrived wrapped it for Christmas gave it to my wonderful son he could not get the d*** thing to work. Part of the problem was that it expects permissions for all kinds of things in your phone that it has no business asking for. It also doesn't work with Bluetooth headphones! What is the point if it's not with Bluetooth headphones ?! So disappointing. So very disappointing. My son by the way is very Tech savvy.

I purchased the Woojer Series 3 two weeks before Xmas. No order updates. No delivery. Nothing. So much for that being one of the main gifts for my son. Thanks for nothing. Terrible support. Zero stars.

I think the Woojer is dope, idk what people are expecting, but I was blown away by the experience. Smoke a little herb, put on some quality headphones and immerse yourself in a unique and beautiful experience.

This was purchased for me as a gift, but is far to expensive for a gimmick product. They tell you that it will take an undisclosed amount of time to get you the product, so my mother wanting to gift it to me for my birthday purchased it ahead of time to make sure it would arrive. Now this overpriced gimmick of a product is still sealed, unused, and because we are outside of their 30 day window they will not consider any returns, and keep forwarding me advice on how to get this product that I explained I have zero interest in working on my computer. I asked to have this considered by a higher manager, as their return policy is run by a 3rd party online return website/app, and they declined that request and once again sent me advice on how to "set it up" on my computer. I am not opening it, I do not want it, your product is honesty...stupid...and I tried to be professional and ask for due consideration and was met with a literal joke of a customer service experience. Oh and left with a stupid vest in a sealed box.

This company may mean well, but they seem to be completely inept in terms of their operations. I ordered a Woojer Strap (the $99 item). The tax was another approximately $10, and the shipping was another $10-11 or so. So total order cost was $121 and change. Upon placing my order was informed that it would be a few days until they ship it out. Maybe 4 days later, I received an email from them telling my order had (finally) shipped, and to expect it to arrive in another 5-7 days (since they apparently are only willing to ship it ground). Long story short, the day it's supposed to arrive, I get an email from them telling me they're sorry, but they shipped me the wrong item, and to therefore NOT expect it to arrive today after all. Mind you, this is a week, maybe 10 days after my original order. Instead, they promised to send it by FedEx Air on their dime, and to expect it in another four days or so. So I finally get the thing, I do my best to follow their directions to set it up, and the damn thing doesn't even work. The button you're supposed to press to power it up wouldn't move - certainly there was no kinesthetic clue that it had been powered on. I contacted them and shared with them the problem, and they told me I should pack it up with all the original packaging and send it back to them via FedEx. So I did all that - I ran down to Walmart with this and had the FexEx station send it out. A week or more later, I finally received confirmation from them that they had received the item. By this time, I had already looked them up here on Trustpilot, and found they have just a horrible reputation with their customers. That suggested to me that I have no reason to trust that they can do anything right. For this reason, I was sure to ask for a refund, not a replacement. To be fair, I should add that my email contacts with them were reasonable and cordial. That part, they could get right.

Just another useless product to make some people money that is extremely bad for the environment.
I don't understand how I get preached to everyday to reduce carbon output but on the other hand morons are allowed to make crap like this.
What a clown world we're living in.

Woojer seems to be a legitimate company despite all the negative reviews.

I bought a Woojer Vest Edge on day 1. I spent the entire night listening to music and trying it out.
Initial Review
+ Feels amazing when it works. It feels like you've got a new sense almost. You've got the monitor for vision, the headphones for sound, and the vest for feels.
- It requires charging
- It's really particular about which song it likes. Feels gimmicky

day 2.
First thing I did was gaming. Here I found the vest was once again really underwhelming.
- Can't tell left vs right
- most Apex Legends sounds don't activate the vest
- There's some audio latency that effects my performance in-game

After googling I found this.
It turns out, the Woojer Vest has a lot of latency, even with an aux cable instead of bluetooth.

Woojer actually has a guide to manually compensate for the latency. Once that was implemented I found that music was much more impactful and in-sync with my ears.
Large improvement in the number of songs the Vest works with. From roughly 15% to 30% of songs.
I spent the rest of the day listening to my playlist and filtering the good songs from the bad.

day 3.
On day 3 I come up with the idea of listening to a frequency sweep test in VLC media player to identify if the left/right channels are separated or not.
By accident I notice that the Vest shakes itself to pieces when 45hz -> 55hz frequencies are used.
"My Vest kept flipping between "too intense" and "I can barely feel it". After reducing the 50hz volume by 22db, all my songs feels much better and more consistent and I haven't felt the need to adjust the intensity level in hours." - paraphrasing myself

day 4-6.
I spent this time re-filtering my playlist.
With the 50hz peak taken care of, my music went from roughly 30% being improved by the Vest to a massive 70%.
At this point the Vest starts becoming a required part of my audio setup. I feel sad when it runs out of battery and constantly play random music or sounds/games just to see how it feels.

day 7-8.
I found a way to tune headphones without having a frequency response curve.
This site has an audio file that plays all frequencies at the same (human) volume.
So with some EQ software, I can simply play this file many many times and tune my EQ so all parts of the file sound the same.

After I finished with my headphones, I got an idea.
"Why don't I hold the Vest speakers against my ear, and tune the transducers using this cool new method I found?"

After hours of precise tuning, I got an almost perfectly flat volume response between 10hz and 250hz.

So, did it improve the sound?
Yep! Though it wasn't as ground breaking as the other two.

After doing another pass over my playlists I found that roughly 80% of my songs pass the "Woojer Vest makes this better" requirement.

That's as far as I've gotten now. The vest is far better than I expected and I highly recommend anyone that wants one and has the money go out and buy one!
I've got HD 600's, DT 990's, ATH-M50x's, WH-1000XM4's (and tried HiFiMan Edition XS's, the best audiophile headphones according to RTINGS), and to put it simply, if I only had £500, I would buy a Woojer Vest and some £120 headphones. NOT a £500 audiophile pair.

It's definitely an improvement, and it frustrates me that Woojer have this perfect product but don't bother to deal with the latency and frequency response by updating their Vest's software or offering an app.

Extra Note.
Just found this while searching around. YOU CAN OPEN THIS THING WITH A ZIPPER.
Everything in this vest is completely user inspectable and replaceable. If the battery dies or a transducer breaks (or they release new higher quality transducers), You can just fix yours without any tools or experience.
Damn that's heart-warming for me. I guess I just watch too many right to repair videos and assumed every new product would be impossible to repair/enhance.

Conclusion.
The Woojer Vest is an awesome product, with some absolutely TERRIBLE default settings.
If you're technical enough to understand what I wrote then I highly recommend purchasing one.
If you didn't understand anything then I can't recommend it until they change things.

"One song feels like a single sharp punch in the chest, one song feels like a large factory press is next to me going "baaah-thump", "baaah-thump", and the dubstep just shakes my chest like usual lol." - Me again. I just thought this summed up my experience quite well.

PS. It also gets warm, but is very comfortable.

Battery will not hold a charge. With a full charge, if I leave the vest for a week, the battery life only lasts 15 minutes. This is really frustrating because I have to charge it fully for 1+hrs whenever I want to use it.

Very disappointed ☹️ You get a better experience by lying down, with a Bluetooth speaker on your chest. It’s out of sync with the music and the haptic feedback vibration is more like a phone vibration rather than the sort of frequency vibration you get from bass from a speaker. I was really looking forward to receiving this item, but was very disappointed with the results, especially for the money. If it was £30 to £50, then it would a bit of a fun for gaming I would imagine, but for the money I paid, I expected more of an audiophile experience and this is far from that.

This may be the worst product I ever bought.
It completely destroys the music experience.
The quality feels cheap and the company gives all kind of stupid reasons for no refund.

Complete waste of your money.

Quality Control at Woojer must be a real issue as I have seen many poor reviews. However I got the Woojer Strap at Christmas and I love it for music and it performs excellently. Placed at the base of the breastbone or in the small of the back it can really deliver a punch. It really is a fun device to boost listening pleasure. I am hoping to get the vest next year to maximize my listening. I may just never come back to reality.

Fantastic product. Ordered a vest for my sound engineer nephew and he absolutely loves it.

The only downside is the price. I do believe that it is priced too high.