Ordered item 2 weeks ago, not received. No communication when trying to understand why. Triwd via email twice and also tried calling countless times. Standard voicemails " we dont have anyobe to an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Abysmal service. Ordered nearly a month ago and nothing has been posted or delivered, emailed customer services and received no response. Can't raise a bank claim until 30 days have passed. It's very... See more
Ordered a carb and heard nothing re delivery. E Mailed - no response. Called- no answer. E Mailed cancellation requesting refund - no response. Emailed a week later - no response. Eventually had to re... See more
Company reliably provided spares for diy grass trimmer as ordered. Due to universal shortage of components I waited for almost two months for parts. I accept this as understandable under the circu... See more
2.8
Average
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No problems
Ordered what I needed and it was delivered quickly. Mower was back in action in a few days. Great service
July 27, 2022
Reply from World Of Mowers
Thank you
Ordered easily dispatched quickly…
Ordered easily dispatched quickly arrived earlier than expected.
July 27, 2022
Reply from World Of Mowers
Thank you
6 weeks and still no mowing
I have been waiting for over 6 weeks for some parts for a Stiga Mower. This, although is a pain, would be completely forgiven if there was more communication. They're out of stock, and are relying on Stiga for production which is not their fault. It is their fault that they're promising a weeks delivery on parts, and then not bothering to get into contact with customers to keep them updated on why those parts aren't arriving. I'm still waiting, 50% of the time when I call I'm still getting their voicemail, and haven't once had any useful conversation initiated by WOM.
I want to stress I am not moaning about WOM not being able to get the stock, it's out of their control. I am just disappointed from a service point of view.
July 27, 2022
Reply from World Of Mowers
Very sorry that you had to wait so long for your order but as you have said we were waiting for the new stock to come to us from the manufacturers. But the communication side of things is something we are working on to try to improve very sorry
Reply from World Of Mowers
Thank you
Steve answered my query & supplied correct parts
Steve answered my query, and identified the parts that I needed to repair a Mountfield SP425R mower
July 26, 2022
Reply from World Of Mowers
Thank you
NOT EVEN ONE STAR FROM ME!
I am extremely unhappy with this company! I ordered a part for my lawnmower on the 9th April, 2022 Order Ref:LAW13A641E5 which was a fuel line hose for which I paid £13.78. I am still waiting for it! I have emailed numerous times I received one email telling me it would be delayed. I have since tried to telephone only to get a recorded message stating all their operators are busy. I have repeatedly asked for my money to be returned, with no response or even a sorry. How can I give this company any stars at all really. It is a scam if I cannot get my money back after three months!
July 26, 2022
Unprompted review
Reply from World Of Mowers
Very sorry that you have had this bad experience with us but certain items are out of stock and sometimes they take weeks to come back into stock and the item you have ordered is still on back order with the manufacturers so we have cancelled your order for £13.78 and it will be refund this week very sorry
First class as usual.
I have used World of Mowers on several occasions and their service has always been first class. This order was no different.
July 26, 2022
Reply from World Of Mowers
Thank you
Thank you World of MOWERS once again…
Thank you World of MOWERS once again your staff were helpful when I phoned to make enquiry. Part ordered came when they said it would.
July 26, 2022
Reply from World Of Mowers
Thank you
Easy to order and quick delivery
Easy to order and quick delivery , two of my items were out of stock, but hopefully we will receive the same prompt service .
July 23, 2022
Reply from World Of Mowers
Thank you
Exactly what I needed
Exactly what I needed. Dispatched quickly, at a good price. Thank you.
July 23, 2022
Reply from World Of Mowers
Thank you
Took almost 8 weeks for delivery of…
Took almost 8 weeks for delivery of part ordered. Communications were poor. Not answering phone and email not answered. Would not use again.
July 23, 2022
Reply from World Of Mowers
Very sorry that your order did take a long time to complete but the clutch drive lever that you ordered was out of stock and on back order with the manufacturers and certain items on back order have been taking ages to come back into stock very sorry but please rest assured we are doing the best we can under the present conditions around the world hope you will give us another chance in the future
Ordered a new blade at a lower price…
Ordered a new blade at a lower price from WOM in comparison to a leading company. The blade is exactley the same, but at a greater savings. Used WOM a few times with eccellent service and prices. 5*
July 23, 2022
Reply from World Of Mowers
Thank you
Loss of Mountfield Mower
After several years of use, I managed to lose the plastic key to my Mountfield48 Freedom mower. I looked at numerous websites without much luck until I found the World of Mowers. They had stock and gave me the part serial number which I then used to place the order on-line (Thursday). The item arrived on Saturday. Great service and knowledge.
July 22, 2022
Unprompted review
Reply from World Of Mowers
Thank you
Reply from World Of Mowers
Thank you
Reply from World Of Mowers
Thank you
Great service even though I ordered a part that was for the wrong year.I returned it and was sent the correct one immediately with no fuss.
Great service even though I ordered a part th
July 20, 2022
Reply from World Of Mowers
Thank you
Brilliant service
Brilliant service! Needed a part for a Masport mower, had part needed delivered by two other suppliers wrong and then contact world of mowers who pointed me in the right direction for part required and delivered it promptly.
Thanks again
July 20, 2022
Reply from World Of Mowers
Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.