Their forecast data is wildly inaccurate and when you repeatedly try to tell them about it they do absolutely nothing and then have the gall to ask you if you are still having issues. They ignore thei... See more
Company replied
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See what reviewers are saying
One of the reliable source and authentic data can be derived from this website. As Im a researcher, I wanted hourly data where it is unable to get from anywhere. But, this website provided me as of... See more
Company replied
We are paying API customers for more than 3 years now (using 100.000s of API calls daily) and never had problems with the service. Customer care also very responsive and helpful!
Company replied
I bought a historical weather dataset from their website where I paid the amount. I did not receive anything from their side through mail ( I even checked spam). However, I tried contacting them throu... See more
Company details
Written by the company
World Weather Online is dedicated to providing global weather forecast and weather content for websites, businesses and the travel industry. We have a passion for the weather, climate and the environment and want to share what we love with as many people as we can in a practical way. We aim to deliver accurate and up to date weather reports to users around the world whether they are looking for daily weather updates, surf reports, ski forecasts or just have a passing interest in the weather. Our weather blog and social media pages also feature information on seasonal phenomena, global warming discussions and articles on other interesting elements of the weather and climate. Our Premium Weather API allows developers and programmers to access weather content in a range of formats that include XML, CSV and JSON. You can use our Weather API to access weather data for any location as long as you have access to the city and town, postal or zipcode or by using latitude and longitude.
Contact info
London, United Kingdom
- support@worldweatheronline.com
- www.worldweatheronline.com
3.0
Average
28 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great support
Tried to get weather info for specific date and time myself but struggled. Great support and help from the site
March 1, 2021
Unprompted review
Reply from World Weather Online
Thank you so much for your feedback and glad we were able to assist.
One of the reliable source and…
One of the reliable source and authentic data can be derived from this website. As Im a researcher, I wanted hourly data where it is unable to get from anywhere. But, this website provided me as of a sudden once I request.
So I'm so satisfied with their data and service and please kind enough to deal with them once you need any related data.
March 1, 2021
Unprompted review
Reply from World Weather Online
Thank you so much for your feedback and glad we were able to assist.
Good weather api in JSON
Good weather api in JSON, good uptime. Forecast is accurate enough. Recommend.
February 15, 2021
Unprompted review
Reply from World Weather Online
Thank you so much for your feedback.
Unresponsive
Some data on their website appeared grossly in error' Contacted them and got the response "We are looking into it". Nothing more heard and several chasers over a period of months have gone unanswered.
They try to give the impression of being a big organisation but the checks that I have done suggest that there are only 2 people, husband and wife or brother and sister. Don't know what, if any, meteorological qualifications they have.
February 14, 2021
Unprompted review
Reply from World Weather Online
Dear Norman,
We are really sorry to hear about your experience with us. Kindly allow us to look into your query as there have been occasions where our email response might have landed in your SPAM folder or not delivered altogether.
We will resend our response again and if you do not receive anything from us within 24 hours then please do let us know as it would mean for some reason our emails are not getting delivered to you.
Thank you for your patience and understanding.
World Weather Online Team
Requested 10 years of data for a client…
Requested 10 years of data for a client project and received data within two weeks of request. The data was well formatted and complete and they responded to my queries within a day.
October 30, 2018
Unprompted review
Reply from World Weather Online
Glad we were able to help. Thanks for your comments. Hope to serve you again in the near future.
Stay away from WorldWeatherOnline!
Stay away from this company. They operate anonymously. Won't respond to support requests or provide any contact info. Their API would routinely just stop working. They do not respond or explain reason for disruption. Infuriating!
August 15, 2018
Unprompted review
Reply from World Weather Online
Hi Jeff,
Thank you for leaving your comments.
Customer service is important to our business and we do take full responsibility that this time we may not have lived up to your expectations. We have a dedicated status page (http://status.worldweatheronline.com/) whenever there are any issues (and yes we do get issues) and what our IT team is doing to fix things.
We do strive to answer all queries within 24-48 hours.
Once again we would like to apologise for not meeting your expectations and would request you to please do allow us another chance to make things right.
Thank you,
World Weather Online Support Team
Unreliable data returned via API
Unreliable data returned via API, support is there but not particularly helpful. It can take up a week to sort out problems - which often remain open. From my experience, I suggest you avoid and look elsewhere.
September 23, 2017
Unprompted review
Reply from World Weather Online
Hello,
We have made a lot of upgrades in recent months to our #API infrastructure for better performance and reliability. We have also invested heavily in our support team.
Once again we would like to apologise for not meeting your expectations and would request you to please do allow us another chance to make things right.
Thank you,
World Weather Online Support Team
Avoid at all costs
The World Weather Online API worked great for the first month, but after there it was completely unresponsive dispite them still charging us over £200 per month. We have submitted numerous queries through the online contact form (they don't have a working email address nor contact phone number) yet we have heard nothing back.
Even canceling the account is an effort as there is no way of canceling on the website. Considering contacting the company is a fruitless effort we have had to report them to the bank.
Save your money and use any other Weather API - I promise they will be much better than this.
November 24, 2016
Unprompted review
Reply from World Weather Online
Hi David,
We have recently signed up on TrustPilot and were therefore not able to answer your comments here.
We have come a long way from 2016 and have learned from our shortcomings and invested heavily in our infrastructure, backends and also in our support team.
We would like to apologise for not meeting your expectations and would request you to please do allow us another chance to make things right.
Thank you,
World Weather Online Support Team
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