WRATES SCHOLASTIC PHOTOGRAPHS LIMITED Reviews 

140
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease of using the website and the simple ordering process, making it straightforward to select and customize photo packages. Reviewers also appreciate the excellent service and helpful staff, often noting the good quality of the photos and the variety of options. However, some customers found the pricing quite expensive, often feeling obliged to purchase. A few other people also felt that photo quality was sometimes poor, mentioning issues like unflattering poses, unrealistic skin tones, or a general lack of professional finish. Some reviewers also expressed disappointment regarding the availability or quality of sibling photographs.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and photography, with some customers praising the... See more

Quality

People report ambiguous experiences with quality, with many customers expressing significant disappointment.... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of use and navigation of... See more

Service

Reviewers highlight positive aspects of service, with many praising the great service and choices, and some... See more

Price

Consumers find price to be ambiguous, with many reviewers expressing that the cost is too high for what they... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lovely pictures, always good quality, struggled to get the ones taken together without download option, quite expensive when you have several children. Would like to see budget options, as not everyon... See more

Rated 4 out of 5 stars

Good package, I like the choices of packages and managed to get photos of both of my children for a reasonable price. I thought the digital files were a little expensive. I took off one star as our pa... See more

Rated 5 out of 5 stars

My boys look forward to having their photo taken each year and enjoy the experience. It's a shame that the option of a photo together was no longer available as these were photos we have really treasu... See more

Rated 5 out of 5 stars

1st set of school photos for our 5yr old. I wasn't expecting much as he hates photos being taken and cant sit still, but the end result was such a lovely photos of him grinning. Ordering was made ve... See more


Company details


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4.0

Great

TrustScore 4 out of 5

140 reviews

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No recent history of asking for reviews

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4.0

All reviews

(140)

117 reviews in the last 12 months

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Rated 1 out of 5 stars

We took our 2 and 5 year old for a…

We took our 2 and 5 year old for a sibling photograph and the photographer didn't even attempt to get the best of them, not raising one smile. You can't force a child to smile but they didn't even try. I spoke to several parents afterwards who were equally dissatisfied with the child friendliness (or lack of). I am an Assistant Head at another local dudley school and know not to use this company. We have bought a photo because we felt obligated (for the memory book) but the sibling photograph was just too dreadful and many more parents said the same thing. You would think in this line of work, it would be in your interest to have the ability to make children feel comfortable.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Easy ordering and lovely photos

1st set of school photos for our 5yr old. I wasn't expecting much as he hates photos being taken and cant sit still, but the end result was such a lovely photos of him grinning. Ordering was made very easy by way of the card being sent home with full instructions. Good range of different packages to suit all requirements and budgets. The hardest part was deciding on which package to choose. Love the way you can amend the packages too, choosing different layouts, different photos and can opt for B&W or sepia as well as colour. This means you can tailor any package to exactly what you want.
Can't wait to get our photos now!

October 19, 2025
Unprompted review
Rated 1 out of 5 stars

1 singular unusable photo to mark an…

1 singular unusable photo to mark an occasion. How sad. Your photographer barely gave my son a second to sit down and you can see in the photo. The school don't normally use this company and I hope they never do again. What an absolute let down. No passion no care from the photographer. Disappointed

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

Personal experience, very poor .

Here’s a refined, balanced version that stays professional and fair:

> ★☆☆☆☆
Our school was disappointed with the overall service. The photography package was expensive compared to the quality received. Many of the photos lacked clarity and professional finish, and feedback from parents and staff reflected similar concerns. While communication with the company was courteous, the end product did not meet expectations. We would not recommend this service based on experience.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great photos but would love one of siblings together

My boys look forward to having their photo taken each year and enjoy the experience. It's a shame that the option of a photo together was no longer available as these were photos we have really treasured, whereas now we just purchase the first and last years of school rather than every photo. Please bring back this option.

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

The children wasn't correctl

The children weren't correctly positioned in the photo's canvas and there was a lot of space in one side and the other side one of the child's hand has been taken off.

October 9, 2025
Unprompted review

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