WRATES SCHOLASTIC PHOTOGRAPHS LIMITED Reviews 

140
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease of using the website and the simple ordering process, making it straightforward to select and customize photo packages. Reviewers also appreciate the excellent service and helpful staff, often noting the good quality of the photos and the variety of options. However, some customers found the pricing quite expensive, often feeling obliged to purchase. A few other people also felt that photo quality was sometimes poor, mentioning issues like unflattering poses, unrealistic skin tones, or a general lack of professional finish. Some reviewers also expressed disappointment regarding the availability or quality of sibling photographs.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and photography, with some customers praising the... See more

Quality

People report ambiguous experiences with quality, with many customers expressing significant disappointment.... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of use and navigation of... See more

Service

Reviewers highlight positive aspects of service, with many praising the great service and choices, and some... See more

Price

Consumers find price to be ambiguous, with many reviewers expressing that the cost is too high for what they... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lovely pictures, always good quality, struggled to get the ones taken together without download option, quite expensive when you have several children. Would like to see budget options, as not everyon... See more

Rated 4 out of 5 stars

Good package, I like the choices of packages and managed to get photos of both of my children for a reasonable price. I thought the digital files were a little expensive. I took off one star as our pa... See more

Rated 5 out of 5 stars

My boys look forward to having their photo taken each year and enjoy the experience. It's a shame that the option of a photo together was no longer available as these were photos we have really treasu... See more

Rated 5 out of 5 stars

1st set of school photos for our 5yr old. I wasn't expecting much as he hates photos being taken and cant sit still, but the end result was such a lovely photos of him grinning. Ordering was made ve... See more


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4.0

Great

TrustScore 4 out of 5

140 reviews

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4.0

All reviews

(140)

117 reviews in the last 12 months

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Rated 5 out of 5 stars

Great package deals…

Love wrates the packages sometimes have too many photos ie the small ones it be better if there was 1 or 2 more of the mounted ones instead but still affordable and good

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

Over exposed photo

By far the worst school photo I’ve ever had of my child.
His previous ones have always been done by another company and have been excellent. This is our first year with Wrates and I hope it’s the schools last.
They’ve turned the brightness up so much that he has no lips! And his skin tone isn’t realistic. I know most peoples gripes are down to the cost which I agree is pricey, but the photography is awful too.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Five star experience

As a parent, I couldn’t be happier with Wrates School Photography. The photographers were so friendly and put my child completely at ease, which really shows in the natural smiles they captured. The pictures are absolutely beautiful – such lovely quality and a great choice of options to order. The whole process, from receiving the proofs to ordering, was so simple and straightforward. These are memories I’ll treasure forever – thank you, Wrates, for doing such a wonderful job!

September 17, 2025
Unprompted review
Rated 4 out of 5 stars

Lovely pictures

Lovely pictures, always good quality, struggled to get the ones taken together without download option, quite expensive when you have several children. Would like to see budget options, as not everyone has £20+ for a picture, but would love the memories.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

My little treasure lost the photo card

My little treasure lost the photo card, the school gave me wrates's telephone number. Customer service is excellent no problem helping me with a link to my photo (took me straight to the page) no problem so easy. Would defo recommend x

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, I had a query and the girl on the phone couldn't have been more helpful, would ba very happy if they took the school photos next year

September 16, 2025
Unprompted review
Rated 1 out of 5 stars

Over priced

Disgusting how you can charge so much for photos and then charge an obscene amount to download them. You should be ashamed of yourselves.

September 30, 2025
Unprompted review
Rated 1 out of 5 stars

17.50 £for photo which even has not…

17.50 £for photo which even has not been edited?Really?As a begginer photographer I would suggest to finish a course how to edit a skin as my little one still has a red spots after his allergy on pictures...Also you could learn how to put kids in front of camera and after take the money...

September 16, 2025
Unprompted review
Rated 1 out of 5 stars

Awful photography

Please do not use this company for your school, 10/10 would not recommend. My children's school photos are awful so I emailed them explaining my disappointment and the reply agreed with the issues I raised and that I was not obligated to purchase them which is a ridiculous comment. The issues I raised are the lighting is so bright my sons eyes appear black. In the sibling photo my daughters head (who is 3 years younger) is higher than her brothers and her arm is around his shoulder making his head dip down. Since when do we have arms around shoulders nevermind it being the younger sibling doing it! I work in a school myself and the photographer that attended was absolutely fantastic, she proof checked all the children's photos before moving on and made sure they were all in correct positions and did what she could to get them to smile naturally and this is what I expected but it's quite obvious they were rushed through and not proof checked. Got my fingers crossed the school go with someone else next year.

October 23, 2024
Unprompted review
Rated 2 out of 5 stars

Each digital photo download is £16.99

Each digital photo download is £16.99, which is an insane price. No idea why our school changed company as the previous one would do bundles (digital+print) that were more affordable. The cheapest bundle that I could add to this would have brought the whole price to more than £50, and one single mounted photo is £11 at the time of writing.

I agree that they just keep hiking the price because they can since parents want to hold onto memories.

I seriously hope our school reconsiders and chooses someone else for the photos next time.

October 19, 2024
Unprompted review
Rated 1 out of 5 stars

Overpriced

Overpriced photos for digital and printed photos. They used to do an option of photos for digital download and now trying to charge 12.99 per download ????
you only have to look at previous reviews to understand that they dont do anything about the reviews, what they do is increase the price further. The best thing that can happen is a sourcing a different company. It wont be long Wrates

September 19, 2024
Unprompted review

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