Xgas Limited Reviews 

1,184
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Baz and Gav have today fitted air-con into our bungalow, I would like to say thank you for all the care they took in doing this work and for cleaning all the mess and putting back the furniture. Thes... See more

Rated 5 out of 5 stars

We phoned this company to help with combi boiler not firing up. They came out quickly, diagnosed the problem, temporary fixed while awaiting parts. On time and courteous engineer. Everything fixed a... See more

Rated 5 out of 5 stars

25th September 2024, X-gas installed a new Worcester/ Bosch boiler in my bungalow in talwrn road, coedpoeth. I cannot recommend this company enough! Arrived promptly as promised, spent ages putting... See more

Company replied

Rated 5 out of 5 stars

Telephoned xgas yesterday ,my sister suffering from dementia returned home from respite ,the house was cold ,within an hour an engineer arrived and altered timings on the boiler and she was soon wa... See more

Company replied

Company details

  1. Gas Engineer
  2. Gas Installation Service
  3. Gasfitter
  4. Heating Contractor
  5. Plumber

Written by the company

Here at Xgas we are locally renowned for offering a truly remarkable customer experience. With a combined 60+ years’ experience in the heating and plumbing sector, we have built a solid reputation to be your go-to company for all your new boiler requirements. This is backed by our comprehensive 5***** reviews on both Google & Yell, in addition to being a Worcester Bosch Service Partner. With affordable finance options available and up to 12 years guarantee, if you're considering replacing your old inefficient boiler, we have everything that you need. Our home surveyors provide will provide as much information as you need and we never 'hard-sell' nor do we over-promise. We believe in demonstrating a professional impression from start to finish without trying to baffle you with technical jargon or abbreviations. Covering Wrexham, Chester & surrounding areas, our team of expert gas safe engineers are 100% customer focused on ensuring that you are completely satisfied. Rapid response to emergency Installations We know that when you are at home and without heating and hot water especially during the colder months, this creates problems for you. This is why we prioritise all emergencies and can install your new Worcester Bosch quickly . Our efficient customer service team will keep you informed throughout and are always happy to assist in any questions or queries that you may have. Which? Best Buy Gas & Oil Boiler Here at Xgas we only install the best boilers on the market. That's why our boiler brand of choice Worcester Bosch has won the best value gas & oil boiler for 11 years as voted by 'Which?' Our premium service demands a premium brand, they both go hand in hand to deliver a product you can trust with a service you can rely on. Safe In Your Home Installer Commitment We appreciate that in the current COVID-19 pandemic, that there can be a hesitation in allowing our gas safe engineers into your home. Rest assured, as a business we take the health & safety of both our staff and customers very seriously. This is why all our engineers are 'Safe In Your Home Installer Commitment', meaning whilst at your premises we will wear the required PPE and adhere to social distancing. In 3 points: Competitive pricing with affordable finance options available Up to 12 years guarantee for complete peace of mind Local, trusted and recommended


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4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,184)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

good job

very helpful

January 9, 2024
Xgas Limited logo

Reply from Xgas Limited

Thank you so much for taking the time to leave us a review - it's great to hear and very much appreciated
Kind Regards
Xgas

Rated 5 out of 5 stars

As always very professional and helpful…

As always very professional and helpful that stems from Alan and Paul through all their staff. Knowing these guys for a long time I wouldn’t expect any less. Ray.

January 12, 2024
Xgas Limited logo

Reply from Xgas Limited

Thank you for your lovely feedback and continued loyalty. We’re delighted that you are happy with our service and appreciate your custom
Kind Regards
Xgas

Rated 5 out of 5 stars

Big jobs, small jobs.

Contacted XGas about a faulty radiator valve & a radiator that wasn't working properly, they couldn't call that afternoon but would definitely call the next day. Later that afternoon I received a message informing me they would call at a certain time next say. True to their word the gas fitter arrived, he carried the work out very satisfactorily & gave me some very useful advice.

December 19, 2023
Xgas Limited logo

Reply from Xgas Limited

Many thanks for your review. We’re really pleased that you’re happy with the work carried out and look forward to working with you in the future
Kind Regards
Xgas

Rated 5 out of 5 stars

Excellent service

Excellent service, would highly recommend

February 14, 2024
Xgas Limited logo

Reply from Xgas Limited

Thank you so much for taking the time to leave us a review - it's great to hear and very much appreciated
Kind Regards
Xgas

Rated 5 out of 5 stars

Good service as usual

Good service as usual

January 12, 2024
Xgas Limited logo

Reply from Xgas Limited

Thank you so much for taking the time to leave us a review - it's great to hear and very much appreciated
Kind Regards
Xgas

Rated 5 out of 5 stars

Really helpful & knowledgeable!

Really helpful & knowledgeable! Clean & tidy work, great timekeeping & polite!

January 3, 2024
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Reply from Xgas Limited

Thank you so much for taking the time to leave us a review - it's great to hear and very much appreciated
Kind Regards
Xgas

Rated 5 out of 5 stars

As usual first class.

As usual first class.

February 1, 2024
Xgas Limited logo

Reply from Xgas Limited

Thank you so much for taking the time to leave us a review - it's great to hear and very much appreciated
Kind Regards
Xgas

Rated 5 out of 5 stars

Always reliable turned up on time no…

Always reliable turned up on time no mess 40 mins later service done. the boiler was fitted my X gas 3 years ago now and the service is always the same no matter who comes they are on time, no mess and never any problems

February 6, 2024
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Reply from Xgas Limited

Many thanks for your review. We’re really pleased that you’re happy with the work carried out and look forward to working with you in the future
Kind Regards
Xgas

Rated 5 out of 5 stars

X Gas is X cellent!

I am one of X Gas’s earliest customers, I have used them for many years. Paul, Alan, and all those who work for them have always been efficient, professional and honest. Gavin came on the most recent occasion, he was very thorough - I remember him as an apprentice, many years ago. X Gas is an excellent company.

January 29, 2024
Xgas Limited logo

Reply from Xgas Limited

Thank you for your lovely feedback and continued loyalty. We’re delighted that you are happy with our service and appreciate your custom
Kind Regards
Xgas

Rated 5 out of 5 stars

Great job

Good value quote, no extras so paid what was quoted, the team were polite and tidy did a good job and didn't leave until they were happy and ensured I was happy as well

Thanks for a great job

February 2, 2024
Xgas Limited logo

Reply from Xgas Limited

Thank you so much for taking the time to leave us a review - it's great to hear and very much appreciated
Kind Regards
Xgas

Rated 5 out of 5 stars

Excellent service

Excellent service

January 16, 2024
Xgas Limited logo

Reply from Xgas Limited

Thank you so much for taking the time to leave us a review - it's great to hear and very much appreciated
Kind Regards
Xgas

Rated 5 out of 5 stars

Annual service

On time, no fuss,friendly engineer,job well done at a reasonable price

January 23, 2024
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Reply from Xgas Limited

Thank you for your review. It’s great to hear such great feedback, we will feed this back to the engineer that attended
Kind Regards
Xgas

Rated 5 out of 5 stars

Serviced my boiler

Serviced my boiler, arrived on time and did a good job

January 18, 2024
Xgas Limited logo

Reply from Xgas Limited

Thank you so much for taking the time to leave us a review - it's great to hear and very much appreciated
Kind Regards
Xgas

Rated 5 out of 5 stars

Easy to book annual boiler service on…

Easy to book annual boiler service on the web site and the engineer came at the appointed time. Job done and completed in no time at all.
Great customer service throughout - thankyou.

January 30, 2024
Xgas Limited logo

Reply from Xgas Limited

Many thanks for your review. We’re really pleased that you’re happy with the work carried out and look forward to working with you in the future
Kind Regards
Xgas

Rated 5 out of 5 stars

Prompt and effective service

Prompt and effective service

January 9, 2024
Xgas Limited logo

Reply from Xgas Limited

Thank you for your valued feedback. We’re delighted that you are happy with our service and appreciate your custom
Kind Regards
Xgas

Rated 5 out of 5 stars

I like xgas

I like xgas - generally consistently good and with great people when I call to get a problem solved. I trust xgas to keep my property gas safe

February 21, 2024
Xgas Limited logo

Reply from Xgas Limited

Many thanks for your review. We’re really pleased that you’re happy with the work carried out and look forward to working with you in the future
Kind Regards
Xgas

Rated 5 out of 5 stars

Your fitters are polite

Your fitters are polite , well trained , knowledgeable and I’m very happy to use your service , thank you.

February 1, 2024
Xgas Limited logo

Reply from Xgas Limited

Many thanks for your review. We’re really pleased that you’re happy with the work carried out and look forward to working with you in the future
Kind Regards
Xgas

Rated 5 out of 5 stars

Very good service indeed

Very good service indeed. The work standard and quality is superb.

June 1, 2023
Xgas Limited logo

Reply from Xgas Limited

Thank you for your valued feedback. We’re delighted that you are happy with our service and appreciate your custom
Kind Regards
Xgas

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