Xgas Limited Reviews 1,182

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Telephoned xgas yesterday ,my sister suffering from dementia returned home from respite ,the house was cold ,within an hour an engineer arrived and altered timings on the boiler and she was soon wa... See more

Company replied

Rated 5 out of 5 stars

We phoned this company to help with combi boiler not firing up. They came out quickly, diagnosed the problem, temporary fixed while awaiting parts. On time and courteous engineer. Everything fixed a... See more

Rated 5 out of 5 stars

25th September 2024, X-gas installed a new Worcester/ Bosch boiler in my bungalow in talwrn road, coedpoeth. I cannot recommend this company enough! Arrived promptly as promised, spent ages putting... See more

Company replied

Rated 5 out of 5 stars

We've had x-gas out for a few jobs now including installing a fully new heating system and fitting our gas cooker. Always been a positive experience, even when we changed our plans and asked them... See more

Company details

  1. Gas Engineer
  2. Gas Installation Service
  3. Gasfitter
  4. Heating Contractor
  5. Plumber

Written by the company

Here at Xgas we are locally renowned for offering a truly remarkable customer experience. With a combined 60+ years’ experience in the heating and plumbing sector, we have built a solid reputation to be your go-to company for all your new boiler requirements. This is backed by our comprehensive 5***** reviews on both Google & Yell, in addition to being a Worcester Bosch Service Partner. With affordable finance options available and up to 12 years guarantee, if you're considering replacing your old inefficient boiler, we have everything that you need. Our home surveyors provide will provide as much information as you need and we never 'hard-sell' nor do we over-promise. We believe in demonstrating a professional impression from start to finish without trying to baffle you with technical jargon or abbreviations. Covering Wrexham, Chester & surrounding areas, our team of expert gas safe engineers are 100% customer focused on ensuring that you are completely satisfied. Rapid response to emergency Installations We know that when you are at home and without heating and hot water especially during the colder months, this creates problems for you. This is why we prioritise all emergencies and can install your new Worcester Bosch quickly . Our efficient customer service team will keep you informed throughout and are always happy to assist in any questions or queries that you may have. Which? Best Buy Gas & Oil Boiler Here at Xgas we only install the best boilers on the market. That's why our boiler brand of choice Worcester Bosch has won the best value gas & oil boiler for 11 years as voted by 'Which?' Our premium service demands a premium brand, they both go hand in hand to deliver a product you can trust with a service you can rely on. Safe In Your Home Installer Commitment We appreciate that in the current COVID-19 pandemic, that there can be a hesitation in allowing our gas safe engineers into your home. Rest assured, as a business we take the health & safety of both our staff and customers very seriously. This is why all our engineers are 'Safe In Your Home Installer Commitment', meaning whilst at your premises we will wear the required PPE and adhere to social distancing. In 3 points: Competitive pricing with affordable finance options available Up to 12 years guarantee for complete peace of mind Local, trusted and recommended


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Brilliant service

Hi phoned this company to explain my boiler wasn’t working 2 o clock on a Friday my husband is ill and needs heating by 4 o clock they had been and sorted it the staff a brilliant and really helped me even though they were really busy the man who came was lovely thank you all I’d recommend you to everybody what a great company joanna

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Company

We have recently moved into our property and the system has been maintained by Xgas since it was first installed. The Admin Team are very helpful and responded to our appointment changes when we encountered delays in our completion.

Our Xgas engineer Carl was friendly and professional and very helpful when he explained about our boiler pressure and what to monitor and how to top up the system.

His knowledgeable explanation when I enquired about HIVE was much appreciated and we will happily book Xgas to come back and install that system and continue the annual service programme.

January 22, 2026
Unprompted review
Xgas Limited logo

Reply from Xgas Limited

Thank you for your kind review, it means a lot to us.

Rated 5 out of 5 stars

Excellent very efficient staff nothing…

Excellent very efficient staff nothing too much trouble John and Joe were a professional duo. Thanks

November 28, 2025
Unprompted review
Xgas Limited logo

Reply from Xgas Limited

Thank you for your kind review, it's much appreciated.

Rated 5 out of 5 stars

We ordered Heather a new Worcester…

We ordered Heather a new Worcester Bosch Greenstar 28kw CDi Compact condensing combi boiler,she was over the moon with the customer service she received and fantastic service she received also from the highly skilled fitters from XGAS . I would highly recommend using this company fast reliable and very professional. 5 stars ⭐️⭐️⭐️⭐️⭐️

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Proper old fashioned customer service; highly recommended

X-Gas recently installed a new boiler and pipes throughout for us and couldn't fault them. I've been recommending them to all my friends and family. Theo and Dan were very professional and really knew what they were doing, but friendly & approachable too, treated the property with respect and went above and beyond to make sure we were happy with the job. Dan took the time to explain to us in detail how the new boiler worked when they'd finished. We even had a phone call to ask if we were satisfied with the work done before they sent us the bill. Really can't recommend this firm highly enough.

October 3, 2025
Unprompted review
Xgas Limited logo

Reply from Xgas Limited

Thank you so much for your kind review and glad you're happy with all the work carried out Xgas

Rated 5 out of 5 stars

Xgas

Deiniol from Xgas came to have a look at my boiler today as I’d had a problem with it. I would like to say that he was such a nice young man very informative and polite and clean and tidy whilst doing the work. Very pleased.

October 22, 2025
Unprompted review
Xgas Limited logo

Reply from Xgas Limited

Thank you for review, glad to hear you're happy with the work carried out by Deiniol, Xgas

Rated 5 out of 5 stars

THANK YOU

Telephoned xgas yesterday ,my sister suffering from dementia returned home from respite ,the house was cold ,within an hour an engineer arrived and altered timings on the boiler and she was soon warm and cosy. The service I received was absolutely first class , the receptionist and engineer were so kind,
If only all companies were like xgas we would be living in a better place
WELL DONE My grateful thanks
Pauline Jones

October 6, 2025
Unprompted review
Xgas Limited logo

Reply from Xgas Limited

Thank you so much for you kind review, glad to hear your sister is now warm.

Rated 5 out of 5 stars

Recently had 5 radiators replaced

Recently had 5 radiators replaced. The job was completed in a day and we were very happy with the entire experience. The engineer and his apprentice were friendly, thoughtful and very professional and they cleaned up before leaving the property. The booking process was very simple from the moment of our enquiry to the response we received. An engineer made an appointment very soon afterwards and I soon received an acceptable quote. We would have no problems in recommending Xgas.

September 8, 2025
Unprompted review
Xgas Limited logo

Reply from Xgas Limited

Thank you for your review, glad to hear the whole process went smoothly.

Rated 5 out of 5 stars

Brilliant Service

We had our boiler system installed and what an amazing job! Thank you to everyone who helped us at Xgas. 10/10 recommend.

Thank you to John and the young lad who came to install.

September 5, 2025
Unprompted review
Xgas Limited logo

Reply from Xgas Limited

Thank you for your review!

Rated 5 out of 5 stars

First class service from XGas Wrexham

The engineers were fantastic. They were reliable, thorough and left everywhere exceptionally clean at the end of each day. They left us with complete confidence in their work. Brilliant job!!

August 4, 2025
Unprompted review
Xgas Limited logo

Reply from Xgas Limited

Thank you for your review, so glad to hear you're happy with the work carried out.

Rated 5 out of 5 stars

Had XGAS out today to fit a new…

Had XGAS out today to fit a new Worcester Bosch CDI combi boiler. Great experience, Gavin the engineer was great, very friendly and efficient and the boiler is brilliant, nice cosy home with lots of hot water and he explained all the instructions perfectly. They have done work for some of our neighbours so knew they are dependable. A sudden fail of our ancient boiler left us without hot water, as our shower is a mixer working off the combi, but Alan got us fitted in asap and much appreciated. Highly recommend these nice guys.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and efficient

We've had x-gas out for a few jobs now including installing a fully new heating system and fitting our gas cooker.

Always been a positive experience, even when we changed our plans and asked them to come back out.

Prices were fair and were always available when we needed them.

March 19, 2025
Unprompted review
Rated 5 out of 5 stars

We phoned this company to help with…

We phoned this company to help with combi boiler not firing up. They came out quickly, diagnosed the problem, temporary fixed while awaiting parts.
On time and courteous engineer. Everything fixed and working well. I didnt get any other quotes as the other gas repair companies couldn't get me seen quickly. I would definately recommend to others and use again myself if needed.

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

We had our boiler serviced recently.

We had our boiler serviced recently. I think the lads name was Gavin, not sure. Anyways he was lovely and very professional. Also the lady in the office was lovely, Jade I think her name is.

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased .

So grateful for the service received today . Carl fixed the problem and serviced the boiler . Great job !

December 31, 2024
Unprompted review
Rated 1 out of 5 stars

Obstruction of driveway

X-Gas van parked opposite the entrance to my property, preventing me from turning right onto the road. I telephoned them and they said they'd contact the driver and ask them to move; however, 15 minutes passed and they hadn't. There was no loading or unloading during this time. The silly thing is there's a FREE public car park literally about 20 yards from where they had parked.

December 12, 2024
Unprompted review

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