Xgas Limited Reviews 

1,184
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Baz and Gav have today fitted air-con into our bungalow, I would like to say thank you for all the care they took in doing this work and for cleaning all the mess and putting back the furniture. Thes... See more

Rated 5 out of 5 stars

We phoned this company to help with combi boiler not firing up. They came out quickly, diagnosed the problem, temporary fixed while awaiting parts. On time and courteous engineer. Everything fixed a... See more

Rated 5 out of 5 stars

25th September 2024, X-gas installed a new Worcester/ Bosch boiler in my bungalow in talwrn road, coedpoeth. I cannot recommend this company enough! Arrived promptly as promised, spent ages putting... See more

Company replied

Rated 5 out of 5 stars

Telephoned xgas yesterday ,my sister suffering from dementia returned home from respite ,the house was cold ,within an hour an engineer arrived and altered timings on the boiler and she was soon wa... See more

Company replied

Company details

  1. Gas Engineer
  2. Gas Installation Service
  3. Gasfitter
  4. Heating Contractor
  5. Plumber

Written by the company

Here at Xgas we are locally renowned for offering a truly remarkable customer experience. With a combined 60+ years’ experience in the heating and plumbing sector, we have built a solid reputation to be your go-to company for all your new boiler requirements. This is backed by our comprehensive 5***** reviews on both Google & Yell, in addition to being a Worcester Bosch Service Partner. With affordable finance options available and up to 12 years guarantee, if you're considering replacing your old inefficient boiler, we have everything that you need. Our home surveyors provide will provide as much information as you need and we never 'hard-sell' nor do we over-promise. We believe in demonstrating a professional impression from start to finish without trying to baffle you with technical jargon or abbreviations. Covering Wrexham, Chester & surrounding areas, our team of expert gas safe engineers are 100% customer focused on ensuring that you are completely satisfied. Rapid response to emergency Installations We know that when you are at home and without heating and hot water especially during the colder months, this creates problems for you. This is why we prioritise all emergencies and can install your new Worcester Bosch quickly . Our efficient customer service team will keep you informed throughout and are always happy to assist in any questions or queries that you may have. Which? Best Buy Gas & Oil Boiler Here at Xgas we only install the best boilers on the market. That's why our boiler brand of choice Worcester Bosch has won the best value gas & oil boiler for 11 years as voted by 'Which?' Our premium service demands a premium brand, they both go hand in hand to deliver a product you can trust with a service you can rely on. Safe In Your Home Installer Commitment We appreciate that in the current COVID-19 pandemic, that there can be a hesitation in allowing our gas safe engineers into your home. Rest assured, as a business we take the health & safety of both our staff and customers very seriously. This is why all our engineers are 'Safe In Your Home Installer Commitment', meaning whilst at your premises we will wear the required PPE and adhere to social distancing. In 3 points: Competitive pricing with affordable finance options available Up to 12 years guarantee for complete peace of mind Local, trusted and recommended


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,184)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Boiler service

They were prompt and efficient. Excellent service.
I would definitely recommend them to anyone.

May 7, 2024
Xgas Limited logo

Reply from Xgas Limited

Thank you for your valued feedback. We’re delighted that you are happy with our service and appreciate your custom
Kind Regards
Xgas

Rated 5 out of 5 stars

Great Service

Very good service with estimate given and reasonable prices. Job done on time, friendly and efficient. Will definitely use this company again and would recommend to friends

April 19, 2024
Xgas Limited logo

Reply from Xgas Limited

Many thanks for your review. We’re really pleased that you’re happy with the work carried out and look forward to working with you in the future
Kind Regards
Xgas

Rated 5 out of 5 stars

Workmen polite and did a thorough job…

Workmen polite and did a thorough job explaining what work was carried out.

April 18, 2024
Xgas Limited logo

Reply from Xgas Limited

Thank you for your valued feedback. We’re delighted that you are happy with our service and appreciate your custom
Kind Regards
Xgas

Rated 4 out of 5 stars

Plea from a Pensioner

I have found X Gas helpful and friendly and the boiler works efficiently but more explanation is needed after the initial installation. Older people may not be familiar with the way in which modern technology operates. Simple problems could then be resolved without the necessity of a call-out fee for a ten second consultation.

May 23, 2024
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Reply from Xgas Limited

Thank you so much for taking the time to leave us a review - it's great to hear and very much appreciated. We will take your feedback on board and ask engineers to explain further. We will always try and help over the phone first too
Kind Regards
Xgas

Rated 5 out of 5 stars

Repair of a gas fire

The work was carried out to a successful conclusion by a very helpful and competent engineer
where a previous engineer had completely failed. This work was greatly aided by the production of a spare part by the the original maker of the fire (Birley Appliances Ltd) and by their sales team

April 24, 2024
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Reply from Xgas Limited

Thank you for your valued feedback. We’re delighted that you are happy with our service and appreciate your custom
Kind Regards
Xgas

Rated 5 out of 5 stars

Nice friendly staff from start to…

Nice friendly staff from start to finish also very respectful to my home keeping it clean and tidy as they worked along through the day, also fix a problem that nobody else could resolve and find. Thank you so much, Xgas for doing a great job at a great price

May 9, 2024
Xgas Limited logo

Reply from Xgas Limited

Many thanks for your review. We’re really pleased that you’re happy with the work carried out and look forward to working with you in the future
Kind Regards
Xgas

Rated 5 out of 5 stars

Friendly and professional service

Friendly and professional service

April 25, 2024
Xgas Limited logo

Reply from Xgas Limited

Thank you for your valued feedback. We’re delighted that you are happy with our service and appreciate your custom
Kind Regards
Xgas

Rated 5 out of 5 stars

New boiler.

Good quality boiler fitted by experienced team in less than one day!

April 18, 2024
Xgas Limited logo

Reply from Xgas Limited

Thank you for your valued feedback. We’re delighted that you are happy with our service and appreciate your custom
Kind Regards
Xgas

Rated 5 out of 5 stars

Gas service Fire and Heating

Engineer was excellent done the job no mess

April 26, 2024
Xgas Limited logo

Reply from Xgas Limited

Thank you for your valued feedback. We’re delighted that you are happy with our service and appreciate your custom
Kind Regards
Xgas

Rated 5 out of 5 stars

Extremely good service engineer came…

Extremely good service engineer came back because I’d missed him
Reasonably priced for service wouldn’t choose another company
Margaret HadwinSmith

May 2, 2024
Xgas Limited logo

Reply from Xgas Limited

Many thanks for your review. We’re really pleased that you’re happy with the work carried out and look forward to working with you in the future
Kind Regards
Xgas

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service. Very positive experience from booking to completing the work. Highly recommend.

April 23, 2024
Xgas Limited logo

Reply from Xgas Limited

Many thanks for your review. We’re really pleased that you’re happy with the work carried out and look forward to working with you in the future
Kind Regards
Xgas

Rated 5 out of 5 stars

The engineer thar carried out the…

The engineer thar carried out the service was polite, thorough and tidy.

April 22, 2024
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Reply from Xgas Limited

Thank you for your review. It’s great to hear such great feedback, we will feed this back to the engineer that attended
Kind Regards
Xgas

Rated 5 out of 5 stars

Arrived on time

Arrived on time, friendly, professional and carried out work as arranged.
Thankyou.

May 8, 2024
Xgas Limited logo

Reply from Xgas Limited

Thank you for your valued feedback. We’re delighted that you are happy with our service and appreciate your custom
Kind Regards
Xgas

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