Xgas Limited Reviews 

1,184
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Baz and Gav have today fitted air-con into our bungalow, I would like to say thank you for all the care they took in doing this work and for cleaning all the mess and putting back the furniture. Thes... See more

Rated 5 out of 5 stars

We phoned this company to help with combi boiler not firing up. They came out quickly, diagnosed the problem, temporary fixed while awaiting parts. On time and courteous engineer. Everything fixed a... See more

Rated 5 out of 5 stars

25th September 2024, X-gas installed a new Worcester/ Bosch boiler in my bungalow in talwrn road, coedpoeth. I cannot recommend this company enough! Arrived promptly as promised, spent ages putting... See more

Company replied

Rated 5 out of 5 stars

Telephoned xgas yesterday ,my sister suffering from dementia returned home from respite ,the house was cold ,within an hour an engineer arrived and altered timings on the boiler and she was soon wa... See more

Company replied

Company details

  1. Gas Engineer
  2. Gas Installation Service
  3. Gasfitter
  4. Heating Contractor
  5. Plumber

Written by the company

Here at Xgas we are locally renowned for offering a truly remarkable customer experience. With a combined 60+ years’ experience in the heating and plumbing sector, we have built a solid reputation to be your go-to company for all your new boiler requirements. This is backed by our comprehensive 5***** reviews on both Google & Yell, in addition to being a Worcester Bosch Service Partner. With affordable finance options available and up to 12 years guarantee, if you're considering replacing your old inefficient boiler, we have everything that you need. Our home surveyors provide will provide as much information as you need and we never 'hard-sell' nor do we over-promise. We believe in demonstrating a professional impression from start to finish without trying to baffle you with technical jargon or abbreviations. Covering Wrexham, Chester & surrounding areas, our team of expert gas safe engineers are 100% customer focused on ensuring that you are completely satisfied. Rapid response to emergency Installations We know that when you are at home and without heating and hot water especially during the colder months, this creates problems for you. This is why we prioritise all emergencies and can install your new Worcester Bosch quickly . Our efficient customer service team will keep you informed throughout and are always happy to assist in any questions or queries that you may have. Which? Best Buy Gas & Oil Boiler Here at Xgas we only install the best boilers on the market. That's why our boiler brand of choice Worcester Bosch has won the best value gas & oil boiler for 11 years as voted by 'Which?' Our premium service demands a premium brand, they both go hand in hand to deliver a product you can trust with a service you can rely on. Safe In Your Home Installer Commitment We appreciate that in the current COVID-19 pandemic, that there can be a hesitation in allowing our gas safe engineers into your home. Rest assured, as a business we take the health & safety of both our staff and customers very seriously. This is why all our engineers are 'Safe In Your Home Installer Commitment', meaning whilst at your premises we will wear the required PPE and adhere to social distancing. In 3 points: Competitive pricing with affordable finance options available Up to 12 years guarantee for complete peace of mind Local, trusted and recommended


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4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,184)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good got the job done quickly…

Very good got the job done quickly couldn’t ask for better service

March 21, 2024
Xgas Limited logo

Reply from Xgas Limited

Thank you for your valued feedback. We’re delighted that you are happy with our service and appreciate your custom
Kind Regards
Xgas

Rated 5 out of 5 stars

Boiler Repair -REplacement Fan

I rang Xgas up on Monday 18th March 2024 to report the fault & request a home service repair. The earliest appt. available was Tuesday 26th March 2024, which I accepted. Xgas did say that if I had no hot water available they could treat this as an emergency & come sooner. I had an immersion heater for water & a gas fire in the lounge for heating.Xgas repaired the fault on 26th March & also serviced my boiler which was due for service in May 2024. As the time was 4-5pm the Xgas employee went the extra mile to fit the boiler service in saving me the callout payment in May 2024- fantastic customer service.

March 26, 2024
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Reply from Xgas Limited

Many thanks for your review. We’re really pleased that you’re happy with the work carried out and look forward to working with you in the future
Kind Regards
Xgas

Rated 5 out of 5 stars

X Gas have a good reputation

X Gas have a good reputation , they fitted my new boiler so many years ago . The young man who came out to us was very good , give us good advice as we want to use them again to fit a new shower

March 28, 2024
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Reply from Xgas Limited

Many thanks for your review. We’re really pleased that you’re happy with the work carried out and look forward to working with you in the future
Kind Regards
Xgas

Rated 5 out of 5 stars

Job done on time at very professional…

Job done on time at very professional manner. New boiler is great 👍

April 24, 2024
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Reply from Xgas Limited

Thank you for your valued feedback. We’re delighted that you are happy with our service and appreciate your custom
Kind Regards
Xgas

Rated 5 out of 5 stars

A veryy good choice

I am delighted with the new electric fire. the engineers were very efficient, polite and friendly

March 26, 2024
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Reply from Xgas Limited

Thank you for your valued feedback. We’re delighted that you are happy with our service and appreciate your custom
Kind Regards
Xgas

Rated 5 out of 5 stars

Professional work

Quick, clean work. Done professionally and with a smile. Thanks XGas

April 3, 2024
Xgas Limited logo

Reply from Xgas Limited

Thank you for your valued feedback. We’re delighted that you are happy with our service and appreciate your custom
Kind Regards
Xgas

Rated 5 out of 5 stars

Polite and efficient and friendly…

Polite and efficient and friendly gentlemen. No time wasted.

April 3, 2024
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Reply from Xgas Limited

Thank you for your review. It’s great to hear such great feedback, we will feed this back to the engineer that attended
Kind Regards
Xgas

Rated 5 out of 5 stars

Xgas Boiler Upgrade

I first used Xgas to upgrade my local golf club heating system and after working closely with them on this large project knew that I need look no futher for our home boiler upgrade.
This was arranged and completed as planned in March 2023 and they have recently been to service it as arranged.
First class service and would highly recommend them.

March 28, 2024
Xgas Limited logo

Reply from Xgas Limited

Thank you for your valued feedback. We’re delighted that you are happy with our service and appreciate your custom
Kind Regards
Xgas

Rated 5 out of 5 stars

Great work, and great communication.

Great communication, great team. Really happy with the work done, will definitely use again when any work needed.

April 10, 2024
Xgas Limited logo

Reply from Xgas Limited

Many thanks for your review. We’re really pleased that you’re happy with the work carried out and look forward to working with you in the future
Kind Regards
Xgas

Rated 5 out of 5 stars

Very painless experience.

The engineer (Dan) came on time and was pleasant, fitted the boiler within one day and when he left you couldn't tell he had been there, apart from the new boiler.

March 19, 2024
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Reply from Xgas Limited

Thank you for your review. It’s great to hear such great feedback, we will feed this back to the engineer that attended
Kind Regards
Xgas

Rated 5 out of 5 stars

The guys did an amazing job

The guys did an amazing job, absolutely no problems. Would highly recommend them and will absolutely use their services again.

April 2, 2024
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Reply from Xgas Limited

Thank you for your review. It’s great to hear such great feedback, we will feed this back to the engineer that attended
Kind Regards
Xgas

Rated 5 out of 5 stars

First class service

First class service, helpful customer service.

April 21, 2024
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Reply from Xgas Limited

Thank you so much for taking the time to leave us a review - it's great to hear and very much appreciated
Kind Regards
Xgas

Rated 5 out of 5 stars

the two engineers were very informative…

the two engineers were very informative and very tidy. They were effective and prospected our home with great care.
They explained how to use the appliance and demonstrated the fire to us.
We were very pleased with all aspects of the X-gas delivery, installation and service.

April 3, 2024
Xgas Limited logo

Reply from Xgas Limited

Many thanks for your review. We’re really pleased that you’re happy with the work carried out and look forward to working with you in the future
Kind Regards
Xgas

Rated 5 out of 5 stars

Guy turned up on time

Guy turned up on time, was quick and efficient, what more could you want?

April 2, 2024
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Reply from Xgas Limited

Thank you for your valued feedback. We’re delighted that you are happy with our service and appreciate your custom
Kind Regards
Xgas

Rated 5 out of 5 stars

Your fitter Gavin went out of his way…

Your fitter Gavin went out of his way to ask if there was any problems whilst servicing our boiler? I told him the thermostat was not paired up to the boiler. He fixed it. Next some radiators were only luke warm. He fixed that also. Friendly, polite, prfessional and very helpful I would recommend him and Xgas. We have never had a better service. Thank you

February 27, 2024
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Reply from Xgas Limited

Thank you for your review. It’s great to hear such great feedback, we will feed this back to the engineer that attended
Kind Regards
Xgas

Rated 5 out of 5 stars

Xgas are a great company.

Xgas have always been very helpful, and the engineers very knowable. New boiler installed a fantastic job done. Very very happy with the service.

April 5, 2024
Xgas Limited logo

Reply from Xgas Limited

Thank you for your valued feedback. We’re delighted that you are happy with our service and appreciate your custom
Kind Regards
Xgas

Rated 5 out of 5 stars

Very professional company

Very professional company, have used them 4 times now. Had a new boiler installed by them at a very competitive price, a service one year later, and also had a new clock installed in my Mother's boiler and a leaky radiator fixed. Arrived on time each visit (well actually ahead of time given on some visits). Friendly staff, do a good job and I would definitely recommend them.

April 1, 2024
Xgas Limited logo

Reply from Xgas Limited

Many thanks for your review. We’re really pleased that you’re happy with the work carried out and look forward to working with you in the future
Kind Regards
Xgas

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