Baz and Gav have today fitted air-con into our bungalow, I would like to say thank you for all the care they took in doing this work and for cleaning all the mess and putting back the furniture. Thes... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We phoned this company to help with combi boiler not firing up. They came out quickly, diagnosed the problem, temporary fixed while awaiting parts. On time and courteous engineer. Everything fixed a... See more
25th September 2024, X-gas installed a new Worcester/ Bosch boiler in my bungalow in talwrn road, coedpoeth. I cannot recommend this company enough! Arrived promptly as promised, spent ages putting... See more
Company replied
Telephoned xgas yesterday ,my sister suffering from dementia returned home from respite ,the house was cold ,within an hour an engineer arrived and altered timings on the boiler and she was soon wa... See more
Company replied
Company details
Written by the company
Here at Xgas we are locally renowned for offering a truly remarkable customer experience. With a combined 60+ years’ experience in the heating and plumbing sector, we have built a solid reputation to be your go-to company for all your new boiler requirements. This is backed by our comprehensive 5***** reviews on both Google & Yell, in addition to being a Worcester Bosch Service Partner. With affordable finance options available and up to 12 years guarantee, if you're considering replacing your old inefficient boiler, we have everything that you need. Our home surveyors provide will provide as much information as you need and we never 'hard-sell' nor do we over-promise. We believe in demonstrating a professional impression from start to finish without trying to baffle you with technical jargon or abbreviations. Covering Wrexham, Chester & surrounding areas, our team of expert gas safe engineers are 100% customer focused on ensuring that you are completely satisfied. Rapid response to emergency Installations We know that when you are at home and without heating and hot water especially during the colder months, this creates problems for you. This is why we prioritise all emergencies and can install your new Worcester Bosch quickly . Our efficient customer service team will keep you informed throughout and are always happy to assist in any questions or queries that you may have. Which? Best Buy Gas & Oil Boiler Here at Xgas we only install the best boilers on the market. That's why our boiler brand of choice Worcester Bosch has won the best value gas & oil boiler for 11 years as voted by 'Which?' Our premium service demands a premium brand, they both go hand in hand to deliver a product you can trust with a service you can rely on. Safe In Your Home Installer Commitment We appreciate that in the current COVID-19 pandemic, that there can be a hesitation in allowing our gas safe engineers into your home. Rest assured, as a business we take the health & safety of both our staff and customers very seriously. This is why all our engineers are 'Safe In Your Home Installer Commitment', meaning whilst at your premises we will wear the required PPE and adhere to social distancing. In 3 points: Competitive pricing with affordable finance options available Up to 12 years guarantee for complete peace of mind Local, trusted and recommended
Contact info
Colliery Road, Rhostyllen, LL14 4EG, Wrexham, United Kingdom
- 01978357573
- sales@x-gas.co.uk
- www.x-gas.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very pleased .
So grateful for the service received today . Carl fixed the problem and serviced the boiler . Great job !
Obstruction of driveway
X-Gas van parked opposite the entrance to my property, preventing me from turning right onto the road. I telephoned them and they said they'd contact the driver and ask them to move; however, 15 minutes passed and they hadn't. There was no loading or unloading during this time. The silly thing is there's a FREE public car park literally about 20 yards from where they had parked.
Staff in office off handed not people orientated.
Engineer very polite but office staff needs addressing
Brilliant service
Brilliant service. Kevin was on time, very efficient and over all gave a top service.
New boiler installed today by very professional company 25th September 2024
25th September 2024, X-gas installed a new Worcester/ Bosch boiler in my bungalow in talwrn road, coedpoeth.
I cannot recommend this company enough! Arrived promptly as promised, spent ages putting sheets down everywhere, the 2 engineers were very polite, knowledgeable and just got on with the job in hand. Talked me through everything I needed to know about the new boiler, and absolutely no mess left anywhere! I’ll never consider anyone else to attend to my gas needs and strongly recommend them to anyone in the future! Thanks again x-gas

Reply from Xgas Limited
The item arrived as described
The item arrived as described, but shipping took a bit longer than I thought it would. Overall happy

Reply from Xgas Limited
Wonderful XGas
I have relied on XGas for many years. Every engineer has been extremely efficient and helpful. Making an appointment is simple and the time given is the time they arrive. This company is second to none.

Reply from Xgas Limited
Absolutely brilliant
We have no words to thank Stephanie and Carl enough for today. Absolutely amazing service and both went above and beyond to help us in our plumbing emergency. Our situation could have been rather a different outcome if Carl hadn’t attended to us as quickly as he did.
Both Steph and Carl are an absolute credit to Xgas and we really don’t know what we would have done without their help today. Thanks so so much to you both and X gas. Would highly recommend. So professional and helpful.

Reply from Xgas Limited
Boiler service Very thorough service
Very thorough service. Very pleasant engineer. Always on time and tidy well presented well mannered workforce, thoroughly recommended this company for any gas work you need doing, very competitive prices

Reply from Xgas Limited

Reply from Xgas Limited
Your engineer knew exactly what to do
Your engineer knew exactly what to do, and did it effectively and efficiently. I think his name was Carl and he was chatty and easy to talk to. I will definitely ask Xmas again . You do our central heating anyway.
Geoff Seys Llewellyn.

Reply from Xgas Limited
Absolutely brilliant guys the x gas is…
Absolutely brilliant guys the x gas is amazing

Reply from Xgas Limited
He was very friendly
He was very friendly, did the yearly service on the boiler and answered a few questions I had.

Reply from Xgas Limited
Excellent service….very professional on…
Excellent service….very professional on all counts! 👍👍

Reply from Xgas Limited
Lovely company to deal with
Lovely company to deal with, staff always friendly and helpful, knowledgeable and efficient and provide great products at competitive prices

Reply from Xgas Limited
Fast and efficient service on boiler
Fast and efficient service on boiler , came on time explained a few things and then left

Reply from Xgas Limited

Reply from Xgas Limited
Fast professional service
Fast professional service. Job well done. Good pricing. Immediate response.

Reply from Xgas Limited
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







