X Jewellery Reviews 

579
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers adore the beautiful jewelry, noting enthusiastically that the pieces are lightweight, remarkably comfortable to wear all day, and fully customizable to fit any personal style. People frequently mention that their online purchases arrive very quickly and always come with lovely, careful packaging that makes opening the box a true joy. However, some people mentioned that they experienced unexpected delivery delays or unfortunately received incorrect items in their packages. A few reviewers also noted facing frustrating difficulties when trying to resolve shipping issues, track missing parcels, or request refunds for incomplete orders.

What people talk about most

Product

Users describe positive interactions with product, expressing strong satisfaction with the quality and... See more

Quality

Customers had positive experiences with quality, expressing deep appreciation for the solid craftsmanship and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting extremely quick shipping... See more

User experience

Consumers find user experience to be positive, describing the items as solid, beautifully made, and super... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found this brand by accident and I’m so glad that I did. I have really delicate skin and small wrists and to find a bracelet I can adjust myself, that looks fabulous, is soft, with funky colours and c... See more

Rated 5 out of 5 stars

Great customer service. The jewelry is beautiful and well made. Love the detail. I have already placed my third order, I have shared this experience with my best friends and family. Love this company... See more

Rated 5 out of 5 stars

Reviews that I leave are either for something really disappointing or really exceptional. My experience with X Jewellery is the latter. I am currently about to place my 3rd order since May 2025 and... See more

Rated 5 out of 5 stars

I have owned X jewellery for many years. I love the customizabiltiy of it. The colorful rubber X rings are inexpensive, unique, and allow my bracelet to match my outfits. However, if I want just a sil... See more


Company details

  1. Jewelry Store

Information provided by various external sources

Forget staid, boring and conformist. Say goodbye to mere decoration. X Jewellery is a range of composable bracelets for women who march to their own drumbeat. Unlike many of the modular link bracelets on the market, the X Jewellery range is founded on the classic anchor chain – a symbol of strength - chosen to reflect bold women who see fashion as a form of expression. Like a self-portrait for your wrist, each composable bracelet is comprised of a set of links chosen by you to tell your unique story.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

579 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(579)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great products but FedEx delivery needs to improve!

Although FedEx completely confused me re delivery, the original 3 bracelets I ordered are brilliant.
They are so comfortable to wear and the fact that the links are so easily interchangeable gives me endless possibilities as to how to wear them.
I worked out that it takes 3 bracelets to make a comfortable necklace so I have ordered 3 of the alternating red, white and blue bracelets with the silver stars in them so that I can have endless fun of having a necklace or alternating link bracelets or3 separately coloured bracelets, etc…etc. so much adaptability!!
Now all they have to do is arrive!!

March 31, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful as always!

Wonderful as always!
I even add an extra item and they were about to add it to the first order ( placed a few days before) so I didn’t have to have it shipped separately.
Love love love my x by troll

February 12, 2024
Rated 5 out of 5 stars

Gorgeous bracelets

Received my first bracelet from X jewellery today. Very beautiful intense colors and you can make an infinite number of fun creations with the various links. Super good service and everything nicely packaged. I will definitely order here again!

January 23, 2024
Rated 5 out of 5 stars

A very nice surprise

The bracelet and silver link and lock are amazing. Good quality and well crafted. The packaging was simply awesome.
Delivery fast and accurate!

January 20, 2024
Rated 5 out of 5 stars

Great shop!

The fast shipping, the really beautiful package (WOW!!) and of course a great quality product. Simply beautiful.

December 14, 2023
Rated 5 out of 5 stars

Beautiful and different

The second item I’ve bought from this company along with extra links,I absolutely love this jewellery it’s different from other jewellery,and can be altered with the different locks and links. I’m really happy with the jewellery and the customer service too

December 8, 2023

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