Xolo Reviews 

483
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers had a great experience with this company. Customers truly appreciate the intuitive online platform, which helps them effortlessly manage invoices, regular accounting obligations, and daily administrative tasks without unnecessary stress. People frequently describe the exceptional support team as remarkably prompt, professional, and consistently helpful whenever unexpected questions or small issues arise. However, some reviewers were not happy with communication gaps, experiencing delayed responses, unexpected team absences, or a lack of proper guidance during critical tax processes. A few consumers also noted frustrating difficulties when trying to resolve specific account management issues or complex administrative procedures with the staff.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that routine processes are well scheduled and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the platform as... See more

Customer service

People report positive experiences with customer service, noting that support agents are consistently... See more

Staff

Clients share positive opinions on staff, frequently praising their friendly, professional, and helpful... See more

Response time

Customers had positive experiences with response time, noting that inquiries are regularly answered within... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've been a Xolo user for year and a half. And I'm pretty grateful, I should say. There are some questions and something comes up from time to time, but overall the platform itself + the team help me... See more

Company replied

Rated 4 out of 5 stars

Overall experience is very good. When I opened my autonomo there were some inconsistencies in the application form - I had to check them thoroughly, but when anything found, the Xolo fixed that qu... See more

Company replied

Rated 3 out of 5 stars

I’ve been a client as an autónomo for a year, and overall the service itself was fine. Everything worked smoothly on a monthly basis, and I didn’t have major complaints about the core service.... See more

Company replied


Company details

  1. Business Administration Service

Written by the company

The home of modern freelancers. Xolo (formerly LeapIN) is the quickest and easiest way to launch and run a one-person freelancing business in Europe.


Contact info

3.9

Great

TrustScore 4 out of 5

483 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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3.9

All reviews

(483)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Experience

Simple portal, easy to use. Very good customer support

September 30, 2024
Unprompted review
Xolo logo

Reply from Xolo

Hi Marialena, thank you for your kind words! We couldn't be happier to have you with us. If you ever need anything, please reach out!

Rated 5 out of 5 stars

Speed

Things going fast

September 28, 2024
Unprompted review
Xolo logo

Reply from Xolo

Hey Ilvars, thank you for your feedback! 🚀 We’re thrilled to hear you’re happy with the speed of our service. Glad to have you on board and if there’s anything you need, just let us know!

Rated 5 out of 5 stars

Xolo is a great solution for freelancers

Xolo is a great solution for freelancers!
When I had to find a solution for invoicing customers without paying 20% to other freelancer platforms, Xolo was a great find. They are friendly, their service is clear and they always respond quickly to inquiries. When an invoice has to be canceled, they always reply in due time. Also, they try to expand their services and I consider them really professional in what they do. Keep it up!

July 15, 2024
Unprompted review
Xolo logo

Reply from Xolo

Hi Zoran, thank you! 🙌 We’re so glad you chose us. It brings us great joy to hear you’re satisfied with our team’s efforts and the platform itself. Your appreciation motivates us to keep improving. Thanks again for your support, and feel free to reach out anytime!

Rated 5 out of 5 stars

Xolo go is awesome

As a solo GO freelancer, utilizing Xolo's services has significantly reduced the bureaucratic burden I faced. Once admitted, the process is straightforward and user-friendly.

September 30, 2024
Unprompted review
Xolo logo

Reply from Xolo

Hey Kamel, we appreciate your kind words! It’s thrilling to hear that Xolo has helped to make your business admin tasks easier and that your experience with us has been positive. Thank you for choosing us and should you need any help, don’t hesitate to reach out!

Rated 5 out of 5 stars

True professionals

True professionals. A wonderful service.

March 1, 2024
Unprompted review
Xolo logo

Reply from Xolo

Hey Laurence, thanks for the praise! It truly means a lot to us. We’re glad you’re enjoying Xolo and even happier to have you as our customer. If you need anything, we’re always just a message away.

Rated 5 out of 5 stars

Xolo manages everything for me

After registering autonomo in Spain I've started to manage everything via Xolo. So far I'm satisfied with the service. Because everything is clear and understandable in my account. Also Xolo helps me with answering on the letters from Tax's office in Spain and other questions I have. And usually I get response at the same day from support team via email.

September 1, 2024
Unprompted review
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Reply from Xolo

Hi Tatiana, thank you for sharing your kind feedback! We’re glad to hear you found our platform easy to use and everything is clear for you. We also appreciate your positive thoughts on the support our team has provided. We’re happy to have you with us and if you need anything, don’t hesitate to reach out!

Rated 5 out of 5 stars

Using XOLO Go is an excellent…

Using XOLO Go is an excellent experience both at the customer service level and in contact with the system support. Issuing an invoice is easy and clear.

September 25, 2024
Unprompted review
Xolo logo

Reply from Xolo

Hey Krystian, we appreciate you taking the time to share your positive experience with us! It’s thrilling to hear you enjoy our platform and that our team has helped you with your questions. Thank you for trusting Xolo and if there’s anything we can assist with, just let us know!

Rated 5 out of 5 stars

The experience on the platform is veryGood!!

The experience on the platform is very good.
At the beginning with many doubts and uncertainties, but then, they dissipate with the help of your team.

September 26, 2024
Unprompted review
Xolo logo

Reply from Xolo

Hey Pablo, thank you so much for your kind words! We're glad to hear that our team was able to assist you and that your experience has been positive with Xolo. It's our goal to ensure everyone feels empowered and confident while using our services. If you have any further questions or need assistance in the future, feel free to reach out—we’re always here to help!

Rated 5 out of 5 stars

Awesome service

Awesome service! opened Autonomo in 1 day! Great onboarding and self-serve platform — just upload you expenses and invoices :)

September 26, 2024
Unprompted review
Xolo logo

Reply from Xolo

Hi Sergey, thanks for the awesome feedback! It’s great to hear that you appreciate our quick support and are enjoying the Xolo self-service. We’re glad to have you on board, and if you need anything, we’re always just a message away!

Rated 4 out of 5 stars

Just works! Simple

I've been working por the past 3 years and will continue in the future. Just works. Very simple. Support team is always there to help you, very quickly.

September 26, 2024
Unprompted review
Xolo logo

Reply from Xolo

Hi Ricardo, thank you so much for your positive review! It’s great to hear that Xolo has been serving you well over the past three years and that you've found it straightforward to use. Providing quick and reliable support is one of our top priorities, so it’s great to know that our team has been there for you when needed. We truly appreciate your continued trust and look forward to supporting you in the future!

Rated 5 out of 5 stars

Exceptional service, and expertise

I truly don’t know what I would do without them. They are not just problem solvers, but incredibly helpful and reliable. Whenever I have questions or issues, they respond quickly and always provide clear, practical solutions. Thanks to their expertise, all my tax reports and financial matters have been handled smoothly, giving me total peace of mind. I trust them completely and highly appreciate all the support they’ve given me.

September 26, 2024
Unprompted review
Xolo logo

Reply from Xolo

Hey Hazal, thank you for your fantastic feedback! We’re delighted to hear that you think so highly of our team and the support you’ve received. It’s wonderful to know that Xolo has been able to simplify complex tax matters for you. Your trust and continued support mean the world to us, and we truly appreciate you for choosing Xolo. If there's ever anything we can do for you, don't hesitate to contact us!

Rated 5 out of 5 stars

work with Xolo in Europe

I've used several time xolo about digital projects and everyone was happy, it is legit and you can trust it

September 26, 2024
Unprompted review
Xolo logo

Reply from Xolo

Hey Dimitrios, Thank you for sharing your positive feedback! We're delighted to hear that you've chosen Xolo for several of your projects and that your experience has been great. Your trust and recommendation mean a lot to us. If there's ever anything we can assist you with, please feel free to reach out!

Rated 5 out of 5 stars

The best invoicing company worlwide

September 26, 2024
Unprompted review
Xolo logo

Reply from Xolo

Hey Avel, Thank you so much for your kind words! Being considered the best means a lot to us, and we’re truly grateful that you shared your positive experience here. It’s feedback like yours that motivates our team. If there’s ever anything more we can do to help, don’t hesitate to reach out!

Rated 5 out of 5 stars

Xolo.io: Simplifying Compliance and Invoicing for Freelancers

Xolo.io offers a straightforward and affordable solution for freelancers to stay compliant when invoicing. Its clean user interface makes business management effortless, whether you decide to incorporate or opt for their partnership model. With Xolo, you can easily issue invoices, and once they're paid, the funds are seamlessly transferred to your account. It’s an excellent tool for simplifying your freelance operations.

September 26, 2024
Unprompted review
Xolo logo

Reply from Xolo

Hi Mihai! Thank you for your kind feedback. We’re thrilled to hear that you find our interface easy to use and that we have helped to make your life as a freelancer a bit easier. We’re happy to have you as our customer, and if you ever need anything, don’t hesitate to message us!

Rated 5 out of 5 stars

I'm a new entrepreneur in Spain

I'm new to Spain, and I'm new to entrepreneuring also. Xolo made it really easy for me to register an autonomo, register in Tax Department, Seguridad Social and, I think, in some other essential services. They have good FAQs, and everything is clear to me (at least for now). I hope everything goes on as smoothly as it is now, as I have ahead of me my first declaration quarter and year periods. Good luck to me and to Xolo!

September 18, 2024
Unprompted review
Xolo logo

Reply from Xolo

Hi Mariia, thank you so much for your wonderful feedback! 🙌 We're thrilled to hear that we could help make your new venture as a freelancer in Spain a bit smoother and it's great to know you've had a positive experience with us so far. We truly appreciate your kind words and good wishes. If you ever need assistance, feel free to reach out—we're always just a message away!

Rated 5 out of 5 stars

very fast and convenient when starting…

very fast and convenient when starting a new business as an autonomous in Spain

September 26, 2024
Unprompted review
Xolo logo

Reply from Xolo

Hi Mikalai! We appreciate your kind feedback! We’re glad to hear that your experience with opening an autónomo with Xolo was quick and seamless. If there’s anything you need, please message us. Glad to have you as a customer!

Rated 5 out of 5 stars

Smooth process

Smooth process, knowledgeable staff (who get back to you). What's not to like?

May 31, 2024
Unprompted review
Xolo logo

Reply from Xolo

Hey Mark, thank you so much for your kind words! We're delighted to hear about your positive experience with our service and support team. It's feedback like yours that motivates us to continue providing top-notch service. If you have any questions or feedback, don't hesitate to reach out!

Rated 5 out of 5 stars

So happy with my decision to use Xolo as my accountants...

I've been using Xolo since 2017. I've had businesses in two other countries before setting up with Xolo in Estonia. Running a business with Xolo is really a pleasure, it makes it so simple. The dashboard they provide pulls in all the bank transactions so there's very little paperwork to do. I just upload the invoices for my expenses and on the other hand, it's so simple to create invoices for my clients. It really make running a business so simple. Support by email within 24 hours or so also means it's very easy to get answers to any questions that come up. So if you're considering setting up a business in Estonia and will set up the type of business suited to Xolo, I really highly recommend them.

September 26, 2024
Unprompted review
Xolo logo

Reply from Xolo

Hey Thomas, thank you so much for sharing your kind words! It’s a true joy to hear that we’ve helped simplify your business management, and it means the world to us to receive such appreciation from a long-time customer like you. We're grateful that you chose us in the first place and have continued to trust us over the years. Thank you for your recommendation—we genuinely value your support. If you ever have any suggestions or feedback, please don’t hesitate to reach out. We’re always just a message away!

Rated 5 out of 5 stars

Best for freelancer

Great simply platform for invoice. Really easy to use, by mobile APP too. Use by 3 years never a problem, assistance work perfect!

September 19, 2024
Unprompted review
Xolo logo

Reply from Xolo

Hi Valerio, thank you for the positive feedback! We’re so glad to hear you’re enjoying our platform and the support we provide. We truly appreciate you as a valued customer for three years already. Thank you for trusting us, and if you ever need anything, we’ll be happy to help!

Rated 5 out of 5 stars

The best online service for e-resident…

The best online service for e-resident companies in Estonia.

September 18, 2023
Unprompted review
Xolo logo

Reply from Xolo

Hi Nikolaos, thank you for the praise! 🌟 It means a lot to us to be considered the best, especially coming from you as a valued long-time customer. We truly appreciate your trust in us to support your business. If you ever have any feedback or suggestions, please don’t hesitate to reach out!

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