Xonder Reviews 

102
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

I have had the card reader and xonder pay for over a month now, I’ve lost count of how many wattsapps and emails I’ve sent, they are holding over £700 of my money with no given reason, this is beyond... See more

Rated 1 out of 5 stars

Account opening was painfully slow, and took months with little to no updates. Initially issued card/account in the wrong name, which was eventually fixed after numerous emails. Fast forward... See more

Company replied

Rated 5 out of 5 stars

Given Xonder app a go and I’ve got to say it’s been pretty decent so far. None of the faff you’d expect with a traditional bank and the app layout is easy to suss out. The customer service chat sor... See more

Rated 5 out of 5 stars

Finally a proper bank that knows what businesses require! I have been search sing for a while and other bank accounts are either too complicated with hidden charges or they’re just too basic with hard... See more


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2.5

Poor

TrustScore 2.5 out of 5

102 reviews

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2.5

All reviews

(102)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good and happy

I needed a business account for my restaurant to help me with managing my payments and look at the expenses and also keeping everything organised without any hassles.
I am with xonder bank now for a while now and it is good for the finances for my restaurant
They helped me with the setting up of it when I recieved and they linked together the business accounts and was nice and easy and very friendly people
I am also checking the balances and the payments from the customer's and moving the money between the accounts with no problems

February 11, 2025
Unprompted review
Rated 5 out of 5 stars

Solid for music producers and independent hustlers handling their own money

i am big in the music game and needed a banking app that moves as fast as I do. Whether I’m getting paid for a beat, booking studio time, or copping new plugins, I can’t afford no slow transactions or hidden fees messing up my cash flow. Xonder banks been a good choice for me.

Ain’t nobody got time for delays when money needs to move. I get my payments quick, and sending money out is just as easy. The app lays out my spending clean, so I know exactly where my money’s going—studio gear, ads, streaming promo, all that.
The layout is simple, no extra stress. Even when I’m on the move, I can handle my business straight from my phone.

Every time money hits my account or goes out, I get a notification. No surprises.

The Bottom Line: Xonder is solid for music producers and independent hustlers handling their own money and it’s free. It gets the job done, maybe could level up in a few areas but still, I rock with it heavy.

February 10, 2025
Unprompted review
Rated 1 out of 5 stars

Worst company ever

Worst company ever, I’ve been unable to transfer for more than a week now. Customer support doesn’t reply or anything
I’ll have to report to the ombudsman because this is crazy

February 10, 2025
Unprompted review
Rated 1 out of 5 stars

My friend sent the payment to my…

My friend sent the payment to my account but still not received to my account. Very very worst service. I try to contact customer services they atten my call and put in to silent mode . Don't go for this account

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Pretty decent so far

Given Xonder app a go and I’ve got to say it’s been pretty decent so far. None of the faff you’d expect with a traditional bank and the app layout is easy to suss out.
The customer service chat sorted me out quickly when I had a hiccup with setting up invoice which was good.
All in all it’s a straightforward, reliable and doesn’t over complicate things

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

This banking app is solid

This banking app is solid, it’s got everything to keep your business money good and setting up was smooth sailing.
Getting started was a breeze, downloaded the app, signed up and uploaded my documents right from my phone. The whole process was quick and easy and I had my account ready within 24 hours

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Everything running smoothly

Hi ive been using xonder bank app for my business recently and its been great. It does wxactly what i need to do. Setting up was quick and everything is running smoothly ever since

November 19, 2024
Unprompted review
Rated 1 out of 5 stars

my brother sent me money to my account…

my brother sent me money to my account literally only £240 however it’s taken nearly a week and it’s still not in my bank , tried calling the number does not answer and emails are not being replied to. money was needed urgently so has now put me in a bit of a problem need sorted asap .

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you xonder team!

Just started a new venture selling fashion goods and finally ready to get the ball rolling! Last thing on my list was a bank account for this business.
I’m not clued up on what type of accounts benefit me and my local banks were charging hefty fees if I was to open a business account with them. As you can imagine, my main focus is to get the business thriving as I’ve just started it up and to pay fees per transaction I just cannot afford at the moment.

I’ve then been told by friends and family to look at a very basic bank account and there are many free banking apps that would do the job. I done some enquiries and all seemed decent to be fair, but I stuck with xonder because the the signup was just quick and easy. I was referred to xonder by my card terminal provider. I saw it was a free business account, they give me a bank card and there were no fees. So I gave it a try and got signed up and my account was up and running in 2 days.

I think it’s very important to have a team who are ready and available to help you and have me all the information I needed. I was impressed by the customer service.
When my account was live I was actually surprised with the tools available in the app and are actually quite handy. I won’t go into details as this is already getting a bit long, but I must say it’s brilliant for a free app you can download.

Overall, I am happy I chose xonder as my business bank as I feel they understand the struggles of being a new business owner and were very helpful every step of the way. 👍 I now have all my transactions coming through this account and have regular statements which I can simply download and hand over to my accountant. I would like to give a big thank you to all the team who helped me and I would definitely recommend to anyone looking to get started with a free account. Take care xonder team 😁

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

A reliable and efficient financial management tool

I recently downloaded the Xonder Bank app for my business, and I must say it has been a great experience. The app itself is incredibly user friendly, with a clean interface.
What stands out the most is the efficiency and speed of the app. Payments and transfers are processed quickly, saving me valuable time. The app also offers insightful analytics and tools that help me monitor and plan my finances effectively.
The customer support team deserves special mention aswell. They ate responsive, professional, and always ready to assist with any queries or issues.
Overall, Xonder Bank has exceeded my expectations. I highly recommend this app to any business owner looking for a reliable and efficient financial management tool. I give 5 stats to that.

November 7, 2024
Unprompted review
Rated 5 out of 5 stars

Finally happy with a proper app for business banking

Hi, I am going to leave a review for this company as I feel I am very satisfied and glad I chose this company for my business bank. I’ve been through about 5/6 banks and have had issues with each one! I was hesitant to download Xonder as I almost lost hope lol other apps either take too long to get my account approved, the app crashes, or their customer support teams are just not helpful at all! I was surprised to find Xonder had approved my account within a few steps and my account was live after couple days. I don’t usually leave reviews until I am fully happy but it’s been a month of using the app now and I can say I am very happy with choosing Xonder.all my transactions from customers are coming to this account and I also use the account to pay my suppliers.
Great app if you are looking for a free business bank account!

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

’ve been using Xonder for my business…

’ve been using Xonder for my business account for a few months now, and so far, I’ve been really impressed. The setup process was smooth and straightforward—nothing complicated, which is always a plus. The platform itself is clean, intuitive, and easy to navigate, making it simple to track expenses, pay invoices, and manage everything on the go.

What stands out to me is the customer service. Whenever I’ve had a question or needed help with something, their team has been quick to respond and very helpful. It’s not often I feel like a company really takes the time to listen to its customers, but Xonder does just that.

Overall, the account has been reliable, and I’m happy with the features and support I’ve received. It’s made managing my business finances a lot easier. I’d definitely recommend them to anyone looking for a straightforward, no-nonsense business bank account.

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with xonder

I downloaded the xonder bank app on my phone a few months back and I am happy to say everything is working nicely. I have tried a few banking apps but I have stuck with xonder bank as everything is running smoothly with no issues. If you are looking for a free bank account for your business I would highly recommend xonder as It is straight forward and the help desk on the in app chat has been available straight away

October 2, 2024
Unprompted review
Rated 1 out of 5 stars

Thieves

Absolute joke they’ve held my money ransom for 3 months and have not gotten back to me. Opened this in an attempt of it being a suitable business bank account.

Boy I was truly mistaken please business owners stay far far away!

November 11, 2024
Unprompted review
Rated 1 out of 5 stars

Xonder a real company or scam??

they are also withholding my money and I cannot withdraw anything from my balance. No response from support emails, the telephone number just says not available & even whatsapp chat is non responsive.

Farat is the sole owner of the company who also owns XEPOS. I have emailed him directly with the ame outcome. nothing.

Time to report them to the FCA & financial ombudsman to escalte the issue.

absolutely terrible company.

October 3, 2024
Unprompted review
Rated 1 out of 5 stars

This is a scam

This is a scam, the company will ask for personal details such as your Whatsapp giving them information they should not have access to.

September 16, 2024
Unprompted review

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