While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve been using Xootr MG model for over 20 years riding it over pretty rough pavements of New York City. It rides well, has a very sturdy frame and is very compact once folded. I got my second Xooter... See more

Rated 5 out of 5 stars

Ounce for ounce, Xootrs are the most efficient urban transport devices ever designed. And the customer service team, headed by Steve Kovalchik, is the best of any company in North America. I've been a... See more

Rated 5 out of 5 stars

I love my Xootr. Got my first one in 2002 and have been riding ever since. I don't have a car and this is my main mode of transport, including the occasional 95lb load of groceries. I've tried other... See more

Rated 5 out of 5 stars

Xootr scooter is amazingly wonderful. I started my scooter riding on my godsons Razor scooters. They had a few, so there was usually one available for me. It was fun to ride but, a toy. Discovered the... See more

Company details

  1. Sporting Goods Store

Information provided by various external sources

Welcome to Xootr Urban Transport, making folding kick scooters for adults. Each push scooter is hand assembled in PA. Compare us to Razor, Micro, & KickPed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Almost perfect, best in market today.

to make it easy and quick: In my opinion, this is the best kick scooter in the market today for any age, but, in particular, for adults.
Still, I'd like Xootr to add a little kickstand like the one that came standard with my other kick scooter from the closer competitor brand. That addition will make it almost perfect and I'll really appreciate it.

March 3, 2019
Unprompted review
Rated 5 out of 5 stars

Great Adult scooter I use to communte…

Great Adult scooter I use to communte to work and in the neighborhood .
As well as go with my Dtr out for fun and play.
Recently had to repair a brake getting the replacement from the company was fast and putting it on was a breeze .
Great investment for work and play.

Just rem

February 23, 2019
Unprompted review
Rated 5 out of 5 stars

Best Kick Scooter

I am a truck driver and i love to go around the cities when i stop somewhere.There is no space for bicycle in my truck. That's why i went to kick scooter. I was looking about a month before make choice. And i got the right choice. I am so happy with my Xootr MG. It's so light, so strong, so comfortable. Rolling resistance is great. Very easy to fold. I go into the store with the scooter when i need to buy something. And it's geat for exercise.

February 17, 2019
Unprompted review
Rated 5 out of 5 stars

Long time Xootr commuter

I have used my Xootr in my commute for over 10 years- lightweight, compact, well built, and when problems do arise Xootr stands behind their product and provides great customer service (👍🏼Steve).

February 15, 2019
Unprompted review
Rated 5 out of 5 stars

Solid fun!

Wow, sturdy, sleek, FAST! I love this scooter! I just got it for pleasure and riding with my grandsons. But I can imagine how nice it would be to commute with through an urban maze. I love it’s adjustability so other adults in the family can use it because they are much taller than I. I’m glad I read reviews because that helped me see the great qualities of the Xootr line. They’re the best!

February 15, 2019
Unprompted review
Rated 5 out of 5 stars

My scooter arrived within 3 days of…

My scooter arrived within 3 days of purchase! I cannot comment on the durability of the Cruz skooter as it is new to me, however upon first inspection it appears to be well made. Time will tell!

February 8, 2019
Unprompted review
Rated 5 out of 5 stars

I love my scooter so much

I love my scooter so much, it's super convenient for campus life and helpful with classes that have little time gaps. The only thing that I didn't realise was that it can hurt your legs a bit from standing on one and pushing with the other but I've read that it's great exercise so I'm okay with it.

January 21, 2019
Unprompted review
Rated 5 out of 5 stars

Love my scoot!

I have recommended my scooter to lots of people in the years I've been commuting via scooter. I still prefer kick over electric and love the Xootr. Replacement parts are a good value, shipped quickly and easy to install.

January 17, 2019
Unprompted review
Rated 5 out of 5 stars

Go steve!

Go steve! The customer service was great!

January 14, 2019
Unprompted review
Rated 5 out of 5 stars

Great customer service

Hands down an excellent experience. I sent our Xootr in for repair (which it earned during rugged use on the streets of Brooklyn NY) and got it back in remarkably short time. Their communications were straight forward and efficient. Only the best things to say.
Steve C.

January 10, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look