Xtremeskins™ Reviews 

3,525
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting they are well-made, precisely cut, and durable, often lasting a long time. Many people highlight the excellent customer service, appreciating quick responses and helpfulness in resolving issues. Consumers also find the delivery service generally fast and reliable, with items arriving safely. However, some customers noted issues with product precision, such as inexact cut-outs or skins not adhering properly around cameras or edges, leading to application difficulties. A few people also mentioned that delivery could be slow, particularly for international orders.

What people talk about most

Product

People report ambiguous experiences with product quality and fit. Many customers praise the high quality,... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the high quality of the skins... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as excellent, top-tier, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast... See more

User experience

Customers consistently note ambiguous experiences with user experience, with some reviewers finding the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Awesome product, second to none customer service. Had a delivery problem, Royal Mail had presumably lost the original shipment as it’s been 8 days. Contacted the company, very helpful reply f... See more

Rated 5 out of 5 stars

I purchased skins for my smartphone from XtremeSkins. They are very well made, precisely cut, and stick perfectly. The customer support is very friendly and responds quickly. After an incorrect delive... See more

Rated 5 out of 5 stars

Good grip and looks nice, but the cut-outs are not precise at all. I have a black case on my silver 17 pro and the skin on the plateau, you can see silver still (except for the camera rings, it's norm... See more

Rated 5 out of 5 stars

Had a discussion (with Lee) about a protector/skin and he's been really good and helpful. The skin itself has lasted well so far - 2 weeks in and no peeling at all (it's a back and separate sides... See more


Company details

  1. Cell Phone Store

Written by the company

Stand out from the crowd with the UK's best phone skins and accessories.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(3,525)

114 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Skin

Excellent Skin! Applying any skin is going to be slow and meticulously painful, its just the reality of sticking skins on something, so its a bit unfair to give this company a bad review because that. The skin looks great, is high quality, thick enough to protect, and the glue is the right balance of sticky enough to adhere to the product well, without destroying the product when needing to remove the skin. 5 star. Only negative is I never received any confirmation emails or anything of the sort when purchasing. Just a text.

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

Multiple returning customer

I've ordered a few times from Xtremeskins for phone and console skins. I love their products. One small issue I had with an order, I sent an email (On new years eve no less) and a replacement was offered and sent out the same day.

December 31, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic customer care.

Xtremeskins had a recent sale which I made the most of. One small item from my multi item order was missing but after informing them of the discrepancy Xtremeskins went out of their way to rectify the situation. Fantastic customer care.

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Textured Matte Black Skin

Ordered a matte black skin from Xtremeskins for my brand new MacBook pro. The price was very reasonable, and they are an English company which makes a huge difference to me. Despatched relatively quickly.

I've never applied a skin to any of my devices and with my very expensive MacBook (for me anyway) I decided to go ahead and try it out as I want to keep it for a long time. The instructional video was brilliant and extremely helpful. And the skin seemed cut to perfection. On the whole was very happy.

However when I got to the bottom of the laptop I realised the bottom portion was not included I emailed straight away to clarify whether this was included or extra as I hadn't received it. The next day lee from Xtremeskins got back to me in the morning apologised and stated it should have been included and they would send one out the same day.

I held off on this review until I received it. The skin arrived very quickly and I've just finished applying it. Looks amazing.

On the whole I'm very happy with both the product and the customer service. Thankyou Xtremeskins and thankyou lee for your help.

I would definitely recommend this company and the product

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Great

Previously wrote a review on my experience with this company and it wasn’t the best, but lately I’ve had super fast replies to emails, and quick orders being shipped, thank you!

December 10, 2024
Unprompted review
Rated 3 out of 5 stars

Quick Delivery, not easy to install

Delivery was really quick. Easy to apply but the glue didn’t stick well everywhere. It is extremely hard to have the full cover perfectly fit so ended up in the bin. It looks great on the render but in reality it’s different. I should have order only the back cover and not the full cover. iPhone 15 pro

December 6, 2024
Unprompted review
Xtremeskins™ logo

Reply from Xtremeskins™

Hi Alex,

Thank you for your feedback! We’re glad to hear you appreciated the quick delivery, but we’re sorry the installation didn’t meet your expectations. Full coverage skins can be a bit tricky to apply, especially around the edges. For a perfect fit, we recommend using a bit of heat (such as from a hairdryer) to help the adhesive stick properly and conform to the device's curves.

If you'd prefer to stick with just the back cover, we’d be happy to assist you and offer guidance to make your experience smoother. Please don’t hesitate to reach out to our customer support team for further help.

Best regards,

XtremeSkins Customer Support

Rated 5 out of 5 stars

Good skins and easy to apply

I have been looking for a good skin supplier in Europe for quite some time and tested a lot of options. I do have experience with skins and covers.

The cutouts are nearly perfect, I only had minor issues with my Beats Studio Pro skin that were solved with a heat gun. I directly ordered skin for my iPhones and iPads as well.

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Near perfect

I have quite a few skins and they never disappoint. This one is the same, it fits just right and the quality is second to none. That's why I keep coming back

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Recommended

Good price, fast delivery and - so far - also great quality. Instructions how to apply were clear & easy to follow - can recommend Xtremeskins on all levels 👍

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great product

As always, great product, this time for my MacBook. Easy to order and delivered very quickly in sturdy envelope. Faultless.

November 11, 2024
Unprompted review
Rated 5 out of 5 stars

Impressive longevity

I got my skin for my Sony headphones almost two years ago and I’m so happy with my purchase. Application was meticulous but not difficult, and when I say the skin hasn’t moved and inch, chipped, frayed or lost the color/sheen I’m not exaggerating. I wear my headphones daily and I’ve used them in rain and in snow. High quality stuff, well worth my money

November 24, 2024
Unprompted review
Rated 5 out of 5 stars

Incredible costumer service

Incredible costumer service, my items did not arrive for a week then I have contacted them they sent a replacement next day then my initial items and replacement items were delivered because royal mail did a very poor job. When I informed them they said ‘keep both of them”

October 31, 2024
Unprompted review
Rated 4 out of 5 stars

No Customer service

Skin not received.Customer Service not answered.Looks like I will have to go elsewhere.Finally received and Skin fits really well.Have amended review but all this could have been avoided if there was better Customer Support

November 13, 2024
Unprompted review
Xtremeskins™ logo

Reply from Xtremeskins™

Hi Darren,

Thank you for reaching out, and I’m truly sorry for the inconvenience. We recently discovered an issue with our website contact form, which has now been fixed. Please rest assured that we’re here to help with your order and ensure you receive the skin you purchased.

Could you please reach out again, or email us directly at info@xtremeskins.co.uk? We’d love the opportunity to resolve this for you and provide the support you deserve.

Thank you for your patience, and we apologize again for the delay.

Best regards,

XtremeSkins Customer Support

Rated 3 out of 5 stars

Great product, slow service

Usually have great service but not sure why it's slowed down so much. I have put requests through the site and emailed directly and nothing.

My order is usually perfect, this time they have sent me the wrong sizing.

November 12, 2024
Unprompted review
Xtremeskins™ logo

Reply from Xtremeskins™

Hi Pratik,

Thank you for reaching out, and I’m sorry to hear about the delay in our response. Please check your email junk or spam folder, as our replies may have been filtered there by mistake.

We’re here to help resolve the sizing issue with your order and ensure you receive the correct items. If you’re still unable to locate our response, please feel free to contact us again, and we’ll make sure your issue is prioritized.

Thank you for your patience, and we apologize for any inconvenience caused.

Best regards,

XtremeSkins Customer Support

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