Xtremeskins™ Reviews 

3,525
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, noting they are well-made, precisely cut, and durable, often lasting a long time. Many people highlight the excellent customer service, appreciating quick responses and helpfulness in resolving issues. Consumers also find the delivery service generally fast and reliable, with items arriving safely. However, some customers noted issues with product precision, such as inexact cut-outs or skins not adhering properly around cameras or edges, leading to application difficulties. A few people also mentioned that delivery could be slow, particularly for international orders.

What people talk about most

Product

People report ambiguous experiences with product quality and fit. Many customers praise the high quality,... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the high quality of the skins... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as excellent, top-tier, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast... See more

User experience

Customers consistently note ambiguous experiences with user experience, with some reviewers finding the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Awesome product, second to none customer service. Had a delivery problem, Royal Mail had presumably lost the original shipment as it’s been 8 days. Contacted the company, very helpful reply f... See more

Rated 5 out of 5 stars

I purchased skins for my smartphone from XtremeSkins. They are very well made, precisely cut, and stick perfectly. The customer support is very friendly and responds quickly. After an incorrect delive... See more

Rated 5 out of 5 stars

Good grip and looks nice, but the cut-outs are not precise at all. I have a black case on my silver 17 pro and the skin on the plateau, you can see silver still (except for the camera rings, it's norm... See more

Rated 5 out of 5 stars

Had a discussion (with Lee) about a protector/skin and he's been really good and helpful. The skin itself has lasted well so far - 2 weeks in and no peeling at all (it's a back and separate sides... See more


Company details

  1. Cell Phone Store

Written by the company

Stand out from the crowd with the UK's best phone skins and accessories.


Contact info

4.1

Great

TrustScore 4 out of 5

4K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(3,525)

114 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Honestly one of the best customer…

Honestly one of the best customer service experiences I’ve had.

My original parcel got lost, and Lee sorted it straight away and sent another out no stress. Then I realised I’d actually ordered the wrong model (my fault), but he still sent me the correct one for free and even told me not to worry about returning the other one.

On top of that, when I messed up applying the skin because the spray wasn’t working properly, he sent me another skin AND a sprayer free of charge again.

Genuinely went above and beyond at every step. You don’t really see this level of care anymore. Big respect to Lee — I’d 100% recommend XtremeSkins to anyone.

March 20, 2026
Unprompted review
Rated 1 out of 5 stars

Wrong item delivered

Wrong item delivered , only way how u can contact them is true the email, but nobody cares to respond to my e-mail.

March 18, 2026
Unprompted review
Xtremeskins™ logo

Reply from Xtremeskins™

Hi, really sorry to hear you’ve had this experience — that’s definitely not the standard we aim for.
We do handle support via email, but you should absolutely have had a response by now. It’s possible your message hasn’t come through or ended up in spam. If you can, please resend your email or drop us another message with your order details and we’ll make this right as quickly as possible.
Thanks for your patience — we’ll get it sorted 👍

Rated 5 out of 5 stars

Great Service

I had problem fitting the skin to my Macbook Pro ( a me problem) and they sorted it out for me very quickly.
Now that I have fitted it correctly to the laptop and not the paper side of the backing sheet!, it looks and feels glorious :)

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great product at a great price.

The ordering process was really easy, the pricing was very good, the options were extensive.
The skin for my laptop arrived quickly and securely. The skin is of a very good quality and, following the instructions, was very easy to fit.
The look is great and so far the skin has proven to be robust.

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

Nothing like what they show on the advert

Nothing like what they show on the advert, there is supposed to be a bose print and are supposed to be a direct fit, they were way too big and tacky as anything, keep clear.

January 15, 2026
Unprompted review
Xtremeskins™ logo

Reply from Xtremeskins™

Hi,

Thanks for your message.

Just to clarify, there isn’t a printed logo on the skin. The design features a precision cut-out around the existing Bose logo on your device, so the original branding shows through rather than being covered or reprinted.

Our skins are also cut specifically for each compatible model, so fitment issues are usually down to installation rather than sizing. We strongly recommend watching the installation video before applying, as correct alignment and a little patience during fitting make all the difference to the final result.

If you’re still having trouble after following the guide, please let us know and we’ll be happy to help further.

Rated 3 out of 5 stars

red skin for samsung galaxy s25 ultra

I bought the red skin for samsung galaxy s25 ultra and the back skin does not quite fit correctly and there is a small gap at the bottom after application.

February 8, 2026
Unprompted review
Xtremeskins™ logo

Reply from Xtremeskins™

Hi Dougie,

Thanks for your message — really sorry to hear the back skin hasn’t lined up quite right. That’s definitely not what we want!

A small gap at the bottom can sometimes happen if the skin shifts slightly during application, especially around the camera or edge alignment. That said, it should fit snugly when positioned correctly.

Could you send us a quick photo of how it’s sitting on the phone? That’ll help us see exactly what’s happening and get this sorted for you straight away.

If it turns out the skin isn’t cut quite right, we’ll of course arrange a replacement for you.

Appreciate you flagging it — we’ll make it right 👍

Rated 1 out of 5 stars

Jokers - save the lost money and frustration…

Received 1 correct iPhone 17 pro max skin of 3 ordered.
No instructions included, but a qr code to visit site for installation videos.
Code took you to advert for qr code provider and then eventually to videos.
Latest video is for the 2yr 5mnth old iPhone 15.
No videos to install the iPhone 16 or 17 series skins they happily sell.
Long time struggling to get any kind of fit when applying (maybe easier with a trick from installation video if they bothered?)
When fitted seems like it was made for a different phone almost - edges catch on all sides, simply unusable without a case.
Returns policy states must be unused/ as sold (obviously wouldn’t know it’s not up to standard without installing it!); already lost £2 on postage, policy states have to pay for return postage; already lost enough time trying to install without instructions.

So I guess they know/ worked out they don’t need to provide a quality product, or bother giving/ making instructions, knowing by the time you realise the poor quality and self serving returns policy you’ve already lost so much time and trust installing without instructions, will lose total of £4-5 on postage, no refund for the one you tried to install so would only get £17.60 back from a £31.50 order and lose more time/ frustration engaging with people who chose to make a living this way. So just wrote off the lost money rather than have to deal with these kinds of people.

Is a poor way to joop more ethically earned money from the public, and wish someone could hold them to responsible standards in a way they demonstrate through the above they don’t hold themselves.
Hopefully at least an honest reflection and insight to the experience will prevent others falling for it and loosing their money to them.

February 13, 2026
Unprompted review
Xtremeskins™ logo

Reply from Xtremeskins™

Hi Mark,

We’re genuinely sorry to read this – that’s a frustrating experience and not what we aim for at all.

First off, regarding the order itself — if you’ve only received 1 of the 3 iPhone 17 Pro Max skins, that’s absolutely not right. Please send us your order number and we’ll immediately check what’s happened and get any missing items sent out.

On the installation side, the QR code should take you directly to our fitting guide page — it definitely shouldn’t be redirecting to an advert. That sounds like something’s gone wrong there, and we’re looking into it straight away.

While the core fitting process is the same across the iPhone 15, iPhone 16 and iPhone 17 Pro Max models (alignment method, edge warming, pressure technique), we absolutely understand that customers expect model-specific guides — especially when buying the latest devices. We’re currently updating our video library to reflect the newer series more clearly.

As for fitment — the skins are precision cut for each model, but they are designed to be used either standalone *or* with a case depending on preference. If edges are catching on all sides, that does suggest either misalignment during application or a possible cutting issue, and we’d really like the chance to review that properly. A couple of clear photos would help us assess and resolve it quickly.

Regarding returns, we don’t want anyone feeling stuck or out of pocket. If there’s a genuine issue with quality or a cutting fault, we will of course sort that fairly — that’s not something we hide behind policy on.

We understand you’re frustrated, and that’s fair. If you’re willing to give us the opportunity, we’d genuinely like to put this right rather than have you walk away feeling this way.

— The Team

Rated 1 out of 5 stars

I ordered a 16 inch skin but they sent…

I ordered a 16 inch skin but they sent me a 14 inch. What on earth. Buyers beware.

February 12, 2026
Unprompted review
Xtremeskins™ logo

Reply from Xtremeskins™

Hi there,

We’re really sorry about that – that’s not the experience we want anyone to have.

It looks like there was a packing mix-up on this one, but we’ve already sent out the correct 16-inch skin on a next-day service so it should be with you very shortly.

Really appreciate you flagging it, and apologies again for the hassle – we’ve got you covered. 👍

Rated 5 out of 5 stars

Xtremeskins Great Price

Xtremeskins always have reasonable prices and deals for their skins. You can mix and match colors unlike other skins websites.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended.

I was struggling to find a skin for my ps5 pro with disc drive, the problem is most places only do the skin for the console but not the disc drive, i contacted Xtremeskins and they said yes, just put in the notes that you want the skin for the ps5 pro disc edition and they'll put the extra skins in for the disc drive. I ordered one but unfortunately after sometime it didn't arrive again I contacted them and no issue they sent out another one, thankfully this one arrived. Excellent service competitive prices. I highly recommend these guys.

January 16, 2026
Unprompted review
Rated 3 out of 5 stars

The price of the phone skin was good…

The price of the phone skin was good and the delivery was very quick. Applying the skin to the iPhone was a different matter in terms of contentment. The video made it look super easy, but in reality, the application was fidgety and difficult, and the skin didn't adhere as it should have. I tried very hard tbh, using a lot of patience. I managed to get the back on, although it wouldn't adhere around the camera. The sides were a nightmare. I ditched those and viewed the back result. I found the camera edge wouldn't adhere, and the edges around the phone peeled slightly. I took it off and binned the lot. A~ professional 'skin applyer' would probably do the job nicely. I am very artistic and dexterous, but even I found this to be a no-hope.

February 2, 2026
Unprompted review
Xtremeskins™ logo

Reply from Xtremeskins™

Hi Ray, thanks for taking the time to leave such detailed feedback — and genuinely sorry to hear how frustrating the application was for you.

You’re absolutely right: the videos can make it look deceptively easy, and in reality skins can be quite fidgety, especially around the camera cut-outs and edges. Even with patience (and steady hands), it’s not always plain sailing, and we completely get how annoying that is — especially when you’ve given it a proper go.

If you’re ever open to it, we’re more than happy to offer some one-to-one tips, a replacement, or an alternative option that might suit you better. We’d hate for the experience to end on a bin-it-and-forget-it note.

Thanks again for being honest — feedback like this genuinely helps us improve both our products and our guides.

— The Team

Rated 1 out of 5 stars

Very poor quality product

Very poor quality product. I bought 2 skins, only one spray provided that was barely enough for one. near impossible to apply skins properly. DONT buy it is no more than a rip-off

January 30, 2026
Unprompted review
Xtremeskins™ logo

Reply from Xtremeskins™

Hi, thanks for leaving your feedback.

We’re sorry to hear you were unhappy with your experience. Just to clarify on the spray: if you follow the application video, only a light mist is needed — the bottle actually contains enough fluid for around 3–4 installs when used as shown. Using too much liquid can unfortunately make adhesion harder rather than easier.

Phone skins can be challenging to apply, especially on a first attempt, and we understand how frustrating it can be when it doesn’t go smoothly. That said, the materials themselves are high-quality and are successfully applied by many customers every day.

If you’d like to contact us directly, we’re more than happy to look into your order and help where we can.

— The Team

Rated 4 out of 5 stars

Fit Issues, but Excellent Customer Support

I originally left a negative review due to issues with the fit of the Xbox Series X and controller skins. The console skins left visible gaps between panels, and the controller skin was poorly aligned and unusable. While the application itself was bubble-free, the overall finish didn’t match the advertised images.

However, I want to update this review to reflect the excellent customer service I received afterward. Lee from XtremeSkins contacted me directly, offered a full refund immediately, and did not require the skins to be returned.

Although the product itself didn’t work out for me, the customer service was professional, quick, and fair. For that reason, I’ve adjusted my review score to reflect the positive support experience.

January 29, 2026
Unprompted review
Rated 5 out of 5 stars

Returning customer

I'm a returning customer. The reason is the quality of the vinyl skinks, which has allowed me to enjoy the thinness of my iPad without a bulky case. As long as I don't drop it, the skins provide protection against scratches on the back and edges. After 18 months, I'm still delighted with it.

The other reason for five stars is the excellent customer service. Support is quick, and they are always keen to rectify any issues without quibbling. This is a great approach, and means they will always get my custom.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great iPhone skins

I bought custom skin for my iPhone. The skin was exactly as described, excellent quality. Quick delivery. Very happy with my purchase

January 19, 2026
Unprompted review

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