Yandle & Sons Ltd Reviews 

689
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times and extremely competitive prices across their entire range of woodworking tools. Consumers also deeply appreciate the consistently high quality of the materials and the incredibly helpful nature of the staff. Buyers noted that communication throughout the ordering process remained clear and consistent from start to finish. Though some customers experienced minor delivery delays or suboptimal packaging conditions, support teams always worked hard to resolve issues. A few people also noted occasional rough spots on wooden items or minor component flaws that required some adjustments.

What people talk about most

Product

Users describe positive interactions with product, noting that items arrive quickly and in excellent... See more

Quality

Clients share positive opinions on quality, highlighting robust design, pristine finishes, and first-class... See more

Delivery service

People report positive experiences with delivery service, noting that packages generally arrive quickly and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the prompt fulfillment, helpful... See more

Price

Consumers find price to be positive, frequently highlighting competitive rates and great bargains across the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased this CamVac to replace an existing older design vacuum dust collector for my lathe. The CamVac is a step change. Much greater suction and using the noise attenuation hose makes it extremel... See more

Rated 5 out of 5 stars

I appreciated Yandle’s quick response to my oak bench slats order. The slats and fixings were delivered within days of my placing the order. Only one suggestion for improvement: I got a small splinter... See more

Rated 5 out of 5 stars

I ordered a new tyre for my Sabre 350 bandsaw (drive wheel). Really good communication about despatch and it's a genuine R Power item. Price was competitive. The bandsaw is now running like new. I... See more

Company replied

Rated 5 out of 5 stars

Nice clear website for a start. The dowel jig is robust in design and versatile in the application also competitive in price. I will be using it to make the kitchen units better after some modifica... See more


Company details

  1. Tool Store

Written by the company

Yandle and Sons is nestled in the village of Martock, nr Yeovil in the county of Somerset. Serving the local community for over 150 years, the business has rapidly expanded to now serve a nationwide consumer base. Yandles Woodworking Centre is one of the largest shops of its type in the Country, supplying everything for the woodworker from machinery, hand & power tools to hundreds of accessories & of course the one thing that all woodworkers require – Timber! It is no wonder that this unique venue attracts visitors from all over Europe who come to browse through the extensive displays from many leading manufactures. The Company believes in giving customers a choice and its range of products is second to none.


Contact info

4.8

Excellent

TrustScore 5 out of 5

689 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(689)

173 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good machine

Good machine, great service, excellent price. Recommend this company to all.

May 16, 2026
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Thanks for your 5* review.

Rated 5 out of 5 stars

Amazing quality products and service

I found this retailer online because I was looking for replacement bench slats. They have a great range and I was able to find exactly what I wanted.

The quality of the product I received is fantastic, the shopping process was simple, emails were informative on delivery, and it turned up when expected.

I will definitely be shopping with them again and suggest you look no further and shop here.

May 14, 2026
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Thank you for taking the time to review us & for your kind words. Your 5* review is appreciated

Rated 5 out of 5 stars

Great supplier and great products

This is the third purchase from Yandle & Sons, and every one has been great. From the moment of ordering to delivery you are kept advised.The price is always the most competitive, delivery is very quick, and products are of the highest quality.
Our last repeat order was a Charnwood DC50 Auto, which is excellent in use. It runs very quietly, and the auto function is ideal for small workshop use.
I would highly recommend both Yandle’s and Charnwood products.

May 21, 2026
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Thank you for taking the time to review us & for your kind words. Your 5* review is appreciated

Rated 5 out of 5 stars

Brilliant company

Brilliant company! Slats and fixings were exactly what I wanted, packed well and delivered promptly.

May 16, 2026
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Thank you for taking the time to review us. Your 5* review is appreciated

Rated 5 out of 5 stars

What an amazing price for this product

What an amazing price for this product! I was disappointed to learn that my order could not be fulfilled straightaway as they had sold out. I wasn’t surprised about this, but I was pleasantly surprised in how they kept me informed as to when the new stock was arriving. They did manage to get new stock and sent it out to me straight away. Fantastic service!

May 13, 2026
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Thank you for taking the time to review us & for your kind words. Your 5* review is appreciated

Rated 5 out of 5 stars

Great friendly staff especially the…

Great friendly staff especially the manager in the despatch facility who I dealt with. Very reasonable prices in the cafe, hobby shop, gift shop etc etc. We always go there.

April 30, 2026
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Thanks for your 5* review!

Rated 5 out of 5 stars

Bought 4 of these to replace just the…

Bought 4 of these to replace just the broken slats on a 20 year old bench. They looked so good they made the remaining slats look awful, forcing me to buy another 7 to to finish the job properly. Damn you yandles for being too good.

April 28, 2026
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Thanks for your 5* review!

Rated 5 out of 5 stars

I have been a customer of Yandles for a…

I have been a customer of Yandles for a long time and have always found them to be helpful, knowledgeable and friendly. The quality of goods have been good, and the delivery acceptable. I would certainly recommend them.

April 24, 2026
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Thanks for your 5* review!

Rated 4 out of 5 stars

Times and norms change don’t they..

Times and norms change don’t they. Some years ago I would’ve gone to a local hardware store and bought this drill bit (admittedly I may have had to have driven there and maybe, now, if I still drove I’d know where the hardware store is that would sell these excellent drillbits). I don’t drive anymore (or fly…) but I do like to use good tools and Famag I certainly am amongst the best. About £2 for this drill bit and I’m not blaming Yandel and sons, that’s the changes of the World with online shopping: £7.50 is a real cost of this bit that’s £2.50 a millimetre, said the actress to the bishop… ;-)

So in this present era as it is Yandle & Sons customer service, packaging and delivery were good and if you, like me, have to find your things online I would recommend Yandle & Sons as a supplier

April 15, 2026
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Thanks for your review, we appreciate your business.

Rated 5 out of 5 stars

5 Star service and product needed to…

5 Star service and product needed to replace bench slats for a client and the slats arrived cut to size and in just 3 days from order both myself and the client are very happy ! Will be using your services again

April 15, 2026
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Thanks for your 5* review! If we can be of further help, please contact us.

Rated 4 out of 5 stars

Package well and arrived/ delivered…

Package well and arrived/ delivered quickly.
Quality of slats not brilliant and have a couple of rough ones which will take away the beauty of the bench I am rebuilding.
I will contact by phone tomorrow and see if the company are willing to send out replacements.
I will be running the router down the edge too pencil edge each slat as edges are square so will be sharp otherwise.

Matter has now been resolved and they have agreed to replace the damaged slats, prompt service in getting this matter resolved

April 21, 2026
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Thanks for updating your review to reflect our customer service. If we can be of further help, please don't hesitate to contact us.

Rated 4 out of 5 stars

Items were great

Items were great, however the packaging was terrible. They were delivered open at one end with slight damage. Obviously an on going courier problem.
Had to chase company for dispatch time, communication poor.

April 8, 2026
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Hi Joseph, really sorry to read the packaging broke open in transit. We wrap the Timber as best possible for carriage, but yours was clearly not robust enough to cope with the couriers. We will review this process to see if there are any improvements we can implement moving forward.

Rated 3 out of 5 stars

Yandles customer service is excellent…

Yandles customer service is excellent as always. However the courier they use are terrible. Got so fed up with waiting being told it was out for delivery when it wasn't lied to by the courier office staff. This awful service reflects badly on Yandles which is a first class company.

April 13, 2026
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Hi Stewart,
Thank you for taking the time to leave your review and for your kind comments about our customer service.
I am very sorry to read about your experience with the courier. We agree that this is not the level of service you should expect when ordering from us.
While delivery is handled by a third party, we take responsibility for the overall experience and have raised your complaint both internally & with the courier to investigate.
If you would like to discuss your comments in further detail, please do not contact us on: sales@yandles.co.uk & mark FAO Adam.
Kind regards,
Adam

Rated 5 out of 5 stars

Nice Acacia bowl blank 11 x 2

11 x2 Acacia bowl blank was delivered in good time and in good condition.
Nice piece of Acacia turned well and produced what I wanted.Finished with Beeswax and came up nicely.

April 10, 2026
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Thank you for your feedback

Rated 5 out of 5 stars

Great customer experience

Great customer experience. Very helpful staff. Very prompt delivery. Thanks.

April 2, 2026
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Thank you for your feedback and kind words about the staff!

Rated 5 out of 5 stars

Will use again!

Have used Yandle & Sons Ltd a couple of times now and cannot fault them in any way. My first order had one item out of stock which they sent me updates on throughout which was very much appreciate as I never had to contact them for updates. Would def recommend and will def be using again in the future.

March 25, 2026
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Thank you for your feedback and ongoing support.

Rated 5 out of 5 stars

Exmac 13″ Bench Top Thicknesser with Carbide Cutters, Dual Feed Speed & Extending Bed

Exceptional customer service as always from Yandle's.

The product is exceptional, although, I was a little concerned, at first, that the Exmac didn't have many reviews on YouTube or in the UK that I found. Well done to Yandle for importing this product; high quality, great workmanship and a 5 year guarantee.

10/10, thank you.

March 25, 2026
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Thank you for your feedback and support with this new brand in the UK

Rated 5 out of 5 stars

Great service as usual from Yandles…

Great service as usual from Yandles when I wanted the mitre fence for my band saw. They are one of my preferred suppliers for all my wood turning needs.

March 18, 2026
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Thank you for your feedback and kind words

Rated 5 out of 5 stars

Needed a part for my lathe

Needed a part for my lathe, staff very helpful, going the extra mile.
New to turning so help was very much appreciated.
Item arrived in double quick time.

March 12, 2026
Unprompted review
Yandle & Sons Ltd logo

Reply from Yandle & Sons Ltd

Thank you for your feedback and kind words about our staff

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look