YardMaster International Reviews 248

TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, most reviewers were unhappy with their experience overall. Many people found the product to be of low quality, with issues like flimsy materials, misaligned parts, and problems with construction. Customers frequently reported difficulties with assembly, stating that instructions were often unclear or incorrect, and that many components did not fit together properly, requiring modifications or additional parts. Some people were dissatisfied with the customer service, describing it as unhelpful or rude. Conversely, a small portion of people were satisfied with the product, finding it to be a good value for the price and appreciating its waterproof qualities once assembled. Some also praised the customer service for being helpful and responsive.

What people talk about most

Product

Users describe ambiguous interactions with product. Many reviewers express significant frustration with the... See more

Quality

Reviewers mention ambiguous feedback about quality. While some customers praise the finished shed as sturdy,... See more

Price

Customers had ambiguous experiences with price. While some reviewers found the quality acceptable for the... See more

Instructions

Customers consistently note negative experiences with instructions. Many reviewers found the instructions... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the impeccable service,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I can understand the criticism of these sheds, as they do have challenges in construction but this has to be balanced against the price and finished product. The instructions are useless and I w... See more

Rated 4 out of 5 stars

Ordered shed online, very easy, with regular update of delivery. Arrived on time but caution the box was tall but narrow and extremely heavy. Shed comes in multiple pieces that all have to be screwed... See more

Company replied

Rated 1 out of 5 stars

There is nothing more I like than being under house arrest as a time slot was given from 7am to 6pm. Only to find that no one turned up after I took a day off work to wait for delivery and with no... See more

Company replied

Rated 1 out of 5 stars

Bought a 10ftx8ft Yardmaster shed from Argos at cost of £575! only to find when its put together that its 9ft x 7ft! FALSE ADVERTISING! Now that is just for starters! it took 3 grown m... See more


Company details

  1. Garden Building Supplier
  2. Garden Center

Written by the company

YardMaster International. Manufacturers of quality metal garden sheds & garages. Each has a guarantee of up to 15 years. Home delivery available.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

248 reviews

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1-star

Replied to 43% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

AVOID LIKE THE PLAGUE

Bought a 10ftx8ft Yardmaster shed from Argos at cost of £575! only to find when its put together that its 9ft x 7ft! FALSE ADVERTISING!

Now that is just for starters! it took 3 grown men literally a day and a half to put it together! it states 4-6hrs for 2 men! NEVER in a million years!

Nothing lined up! different screws had to be used and drilled in holes leaving the pre drilled holes redundant!

Have a feeling at the first sign of Rain its going to be like an overhead showerhead!

Absolute pile of poor quality twisted metal!

PLEASE LOOK ELSEWHERE IF YOU ARE SPENDING THIS KIND OF MONEY - RIP OFF doesn't even come close and Trading Standards should look in to them for FALSE advertisement and Misrepresentation!

ARGOS should even cut their ties with them!

UPDATE: September 2025
The weather has turned and we have had some heavy rainfall over the past two weeks, and guess what! half the shed is WET inside! absolute worthless £575 pile of Cr*p! am now going to have to reconsider making it waterproof somehow! URGH! PLEASE NEVER EVER BUY A METAL SHED FROM YARDMASTER!!!!!

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

Purchased this last year

Purchased this last year. Time to put it up overall does the job but for the price would rather spend the extra. Loads of separate components and covered in self tapping screws. Instructions are pop and most things don’t line up. Got it up not sure if it will leak. Took over 10 hours very time consuming. Worst design ever

July 10, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Very flimsy. Poor fit of components. Bolts not lining up properly.
I suspect it will leak.
Sharp edges internally so a hazard which I need to address.
Cost more to erect than to buy.
Should have done more research

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

Awful experience after failed collection.

Awful. Told by Pauline to not be condescending. Hung up on. Similarly unsympathetic experience with Orla.

After they organised a collection that I came home early for especially, where the driver came apparently to the front door but didn’t even ring our bell.

Very disappointing that when I explained this to Yardmaster that there was no apology or kindness for what their contractor courier failed to do, which should be a core part of the service - ringing the bell to see that we are in and collect the item. We just got rudeness and confrontation and then were hung up upon.

June 18, 2025
Unprompted review
Rated 1 out of 5 stars

Awful service

Awful service, the last time I came across tin that thick it was covering my KitKat. Took on some extras which I don’t need and they won’t respond to the third party provider

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

This is my second shed from Yardmaster…

This is my second shed from Yardmaster the first one is still good at over
20 years of use and I cannot understand why there are so many unfair reviews online.

On unpacking the latest shed I discovered a piece missing. Yardmaster NI were great and promptly expressed delivery of missing part. Before assembly I read the manual twice also
Do not try to rush the assembly I am 75 years old so I did a couple hours a day over a five day period. The finished result looks outstanding in my garden. I did not have to drill any extra holes and it feel very sturdy bolted down to 50mm thick paving slabs and keeping the slab outer edge's flush with the metal base frame outer edge helps stop rain getting in through the base. Many Thanks Yardmaster another fine 5star product a bargain at only £220. Mike

May 25, 2025
Unprompted review
Rated 1 out of 5 stars

minus 10 stars

minus 10 stars
AVOID! AVOUD! AVOID!
Glad I have finnished this mecano set

Instructions that's a joke rough diagram I had to use you tube videos, screw holes don't line up so I had to drill new holes, so bang goes the warrenty, a lot of screw holes where too big so I had to buy slighty bigger self tap screws, the measurement given for the frame was wrong, so when I put on the pannels it didn't match, so alter it, now it's up the door is short so I banging me head going in & out, I end up with a bleed on my brain.
Now it's up it seems strong & solid, & no renewing roof felt or painting it

May 17, 2025
Unprompted review
Rated 1 out of 5 stars

Garbage.

Missing screws, missing panels. Sliding doors will not last long. Now I know why I ve seen many metal sheds missing doors. Before even considering installing it get some self tapping screws with washers and CT1. Installation would be a breeze if everything was in the box. I am going to return it since I don't need a shed without the wall panels. Few hours lost installing it.

May 10, 2025
Unprompted review
Rated 4 out of 5 stars

Yardmaster Hercules 6x4 Penta from Argos

Further to my previous review of the 10x4 Hercules I purchased it's smaller 6x4 sister to stand alongside it on a pre-prepared patio slab base.

Absolutely no problems with construction, while not absolutely clear the instructions can be followed with a little logic. It's a big meccano set, nothing more. There is also a video on YouTube, watch the video. Monkey see, monkey do.

All the parts were included with plenty of screws, fasteners etc. It took two people roughly 3 man hours to assemble with a power screwdriver. The construction slightly differs to the 10x4 but that is due to the smaller size rather than overall design and it's appearance cosmetically is identical to the 10x4 albeit smaller

Top tip. Seal the bottom with clear outdoor mastic and also any internal seams. It won't take you long and mastic is about £3 a tube from a discount store.

It is what it is, it's a metal box to keep your stuff in.

Would I buy another if required. Yes, probably.

April 14, 2025
Unprompted review
Rated 1 out of 5 stars

Only gave them 1 star as you can't give…

Only gave them 1 star as you can't give them no stars. Do not buy. Absolutely rubbish. Holes not stamped properly, loads of pull back, holes don't line up, fasteners extremely cheap. Instructions from hell. A nightmare

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product

Bought a Yardmaster shed 2 months ago. Despite many negative reviews I found the instructions to be very comprehensive and relatively easy to follow. Took nearly 2 days to build and I built the roof by myself which took about 5 hours. I needed help to construct the sides and put the roof on, which fitted first time as I'd taken extra time to get the base structure perfectly square, which clearly some negative reviewers failed to do, and that took another 4 hours the next day. The process was pretty straight forward IF YOU FOLLOWED THE INSTRUCTIONS PROPERLY!! Very happy with the build and construction......yes it is a little flimsy but is excellent value and very well designed.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

I dont know what all the fuss is about…

I dont know what all the fuss is about !! I bought the 8x4 shed. I saw some reviews on this site so took them into consideration when building mine. I admit the instructions arnt the best but, TAKE YOUR TIME and read them a couple of times. Allow plenty of time to get the job done, it wont happen in the blink of an eye. I took 2 days of about 4 hours each. As a precaution i added a dab of clear silicone to each screw where i thought heavy rain may work its way in. I only drilled 3 holes that didnt line up, just for my peace of mind. It went together as expected untill i lost a few clips. A quick call to the company and they were VERY helpfull, VERY polite and i had the clips within a few days. If you want a shed that will survive a nuclear attack then pay the money, dont expect something cheaper to be as robust. My closing comments would be....TAKE YOU TIME....THINK IT THROUGH....WORK METHODICALLY....ACT LIKE AN ADULT !!

January 30, 2025
Unprompted review
Rated 2 out of 5 stars

Poor instructions and inadequate fixings

Well where do I start? I bought 2 metal apex sheds 12x10 & 6x8 and they were put together by myself and a friend we are both fairly competent at diy with probably 60 years of experience and all the proper tools required to build the sheds. Wow what a pain these sheds are to construct. First the instructions are very poor with only illustrations no text which does not give you a good start to construction. They need text or at least a QR code to text in your language to accompany the illustrations. Yardmaster provide some videos great if you’re in a massive warehouse with all the technical know how from yardmaster on hand to use.
Secondly the metal is flimsy and the fixings are completely inadequate just to small for the jobs they’re meant to do tiny screws difficult to install especially as you’re advised to wear gloves while handling the components GOOD LUCK WITH THAT!!
Thirdly several of the roof and side panels just don’t line up with the relevant holes to screw them together consistently having to adjust and readjust them while putting in tiny screws. I had to drill several holes to line up with the panels to fix them together.
The sheds are now together and at the first sign of rain they leak from the roof like a sieve unsurprisingly from the completely inadequate screws (did I mention the tiny screws) I’ve had to replace screws, use sealant in several places, and butyl tape on the roof as well as sealant along the floor where the bottom rails meet the side panels. Yes water comes from underneath the shed as well despite being on level properly installed concrete council slabs and thick plastic waterproofing membrane.
YARDMASTER SHAME ON YOU FOR PRODUCING SUCH A SHODDY PRODUCT

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

Biggest problem are the instructions.

Biggest problem are the instructions.
Too many reasons to go into as to why but manfacturer needs to take a good look at them and sort them out.
The next thing is the flimsyness of the main frame.
Added to that is the fact that some frame parts were not drilled and we had to work it out and drill them ourselves.
The idea of attaching the frame together with tiny self tapping screws is ridiculous, it needs nuts and bolts.
All in all a very difficult shed (10×18 foot garage) to assemble and very poor quality. Needed anchoring to 4+4 posts which we concreted into the ground on each corner and at the centre side posts to stop it being blown over in strong winds.
We eventually built it after approx 60 man hours but really not worth the effort.
In my opinion it is manfactured to a price but is unfit for purpose, and would not buy one again.

December 4, 2024
Unprompted review
Rated 1 out of 5 stars

OMG why why why didn't I read these…

OMG why why why didn't I read these reviews on Yardmaster before buying the biggest waste of £505.00 I have ever spent. I should have known when i saw the two small boxes arrive with what was supposed to be our metal shed! A builder tried to put it together spent a day and then said your going to throw good money after bad if I continue tying to put this heap together. Flimsy doesn't even touch this product. Its now in the skip!! I think I might ask Banksy to come around and make a collage out of the photos I took if I don't laugh I will cry who can afford to waste this sort of money in this day and age!! We are now off to the local garden centre to buy a decent shed and to see what we are buying!

November 15, 2024
Unprompted review
Rated 1 out of 5 stars

Never buy their sheds rude staff and poor product

Never buy their sheds
Most of the issues experienced have been expressed I will not rehash them.
I phoned them for technical help with the door spoke to the senior technician (I am not mentioning his name) what a joke you explain in basic terms the issue and he went of at a tangent twice. I asked to speak to his manager who was busy, he would call back. Surprise surprise he did, things were looking up. was to send email with photos of issues with the assemble and the leaking roof. I had a missed call and voice mail a week later to which I called back and left a message. Nothing heard back called this morning to speak to the manager (name known) he was not available. He would call back, I muttered I doubt that as he had not returned my previous call, to which I was subjected to a tirade from the receptionist and she hung up. I tried calling back the company is now on lunch.

November 5, 2024
Unprompted review

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