so i brought a phone in november 2024 via ebay, on the 3rd Feb the phone i brought stopped working. i thought it was an issue with the phone but it turns out the seller did a scam and reported the... See more
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Bought a Huawei P20 Pro I'm to be honest always a little sceptical of buying used mobiles but this phone was perfect. It actually looked new when it arrived. Extremely fast service. Delivery via... See more
Company replied
When the seller is at fault, should the buyer really have to pay the return postage? I bought a used mobile phone from Yellow Ape on eBay. The phone was described as: "Unlocked, will work with all... See more
Company replied
ordered a phone that was classed as grade b (good condition). However, when the phone arrived, I was astounded at the quality of yellow ape phones. It was in absolute immaculate condition, considering... See more
Company details
Contact info
34 Towerfield Road Shoeburyness, SS3 9QT, southend- on-sea, United Kingdom
- +441702290290
- taylor@yellowape.co.uk
- www.yellowape.co.uk
No recent history of asking for reviews
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Item bought from eBay was delivered…
Item bought from eBay was delivered intact and it was as described in the auction.
Highly recommended eBayer to do business with.

Reply from Yellow Ape
First Class Allround Experience
First of all the product was truely graded
and if anything it was better than suggested
I ask for a faster delivery and they obliged and
did not require me to add money.
One of the best Ebay purchases I have ever made
Well done the Team @ Yellowape

Reply from Yellow Ape
Exceed Expectations!!
The Oneplus6 phone I ordered was rated as A but I thought it was just like new, so better than expected. These are people you can trust, and delivery is quick. Really will use again, and I've told friends where to get this great phone at a good price. Thanks

Reply from Yellow Ape
Better than expected!
would recommend, items purchased exceeded my expectations, any returns are handled swiftly without question

Reply from Yellow Ape
Brilliant company, highly recommend 5*
Ordered an iPhone 7 & I couldn’t be happier. Phone is in excellent condition, works perfectly and came the next day!

Reply from Yellow Ape
10/10 service
Excellent service and the phone I received was exactly as described. 100% would recommend.

Reply from Yellow Ape
Excellent product / Excellent Condition at an amazing price.
Having been a Oneplus user for 3 years I know their products are great. Had a few concerns over whether the phone is/would EOL soon, but Oneplus still distributing Android OS upgrades after 2 1/2 years with another year of security patches minimum.
Found Yellowape selling what they said were "A* Pristine" phones on eBay, but without any power leads, and you think to yourself, "Well I suppose they will be a good condition second hand phone".
I Bought 2 x Oneplus 6 phones. What actually turned up seemed to be O2 New/Unused stock. I was astounded. I mean this seems brand new. A £500 at the time flagship beating 8GB/128GB phone for £180. Sure we'll probably replace it with 2 years but beats paying £650 and replacing in 4 years.
The rest? Ordered Monday at 22:00,turned up DPD Wednesday at 11:30.
In my view an Excellent vendor who I recommend, but as always your only good as your last sale.

Reply from Yellow Ape
Bought a Huawei P20 Pro I'm to be…
Bought a Huawei P20 Pro I'm to be honest always a little sceptical of buying used mobiles but this phone was perfect. It actually looked new when it arrived.
Extremely fast service.
Delivery via DPD
Just perfect
I'd recommend.
I've also saved YellowApe for when l break my next phone 👍🏼😀

Reply from Yellow Ape
IPhone purchase.
I bought an iPhone SE at a very good price - communication and service were excellent and I am very happy with my purchase.

Reply from Yellow Ape
Had an iPad mini for 80 in excellent…
Had an iPad mini for 80 in excellent condition and parcel was back before due date
Thankyou yellowape
Mark

Reply from Yellow Ape
Excellent communication and service!
There was a minor issue with the item, but the seller was excellent! And we were able to fix the problem really quickly and effectively. The communication was excellent!

Reply from Yellow Ape
Fantastic
I ordered an iphone7plus from this gentleman
(Yellow-ape) through EBay, The advert was this phone is in excellent condition,
It was priced at £239-00 and it was also post free. That saved me at least £7-00.
In my mind I thought there might be a few marks on the phone,
So when it arrived on the day (on time) I opened the very well packed iPhone,
I looked at it in amazement it was in Pristine condition, I was really pleased indeed.
So I want to congratulate Yellow-ape for the way they carry out their business,
I will say to anyone else who is thinking of using this firm, You Can Trust Them.
Thanking you ever so much
Mr R Fox.

Reply from Yellow Ape
New sealed iphone SE
Bought a brand new iphone SE for my Dad so pleased with the phone, service and price I bought another one for my son. Would definitely use again.

Reply from Yellow Ape
Top seller.ordered the phone in the…
Top seller.ordered the phone in the evening and it came the next evening.item as described would use again

Reply from Yellow Ape
worst used phone shop in the uk
dont buy anything from these people they lie to their customers and then take your money and don't send your phone for days on end they also tell you that the phones they sell have no chargers but have no problem in telling you that if you need a charger they'll happily sell you one on top of the price of the phonr you just bought of them and they don't even test the phones themselves their so called supplier does who obviously isn't on the store so the owner of yellowape doesn't know if their working ir not he takes the suppliers word for it this is by far the worst experience I've ever had with a used phone company operating from ebay I've ever come across absolutely disgusting customer service and communication and would highly recommend purchasing your phone from elsewhere and one that wont try and charge you more for something that should alreasy come with a phone used or not also lies about customers as I have had no other negative feedback on my ebay account and would like to ask to show evidence on his slanderous claims either way poor business and awful owner

Reply from Yellow Ape
Definitely recommend
Definitely recommend, product came next day and really pleased with the phone it’s self

Reply from Yellow Ape
Top Service & Communication. Product was spot on.
I purchased a Samsung Galaxy Note 10+ from the Yellow Ape team. Their communication was amazing throughout, especially as I had a few questions about the product.
They sent the product out that same day & I received it the following morning.
Amazing service. Highly recommend the Yellow Ape team.

Reply from Yellow Ape
Phone not as described.
When the seller is at fault, should the buyer really have to pay the return postage?
I bought a used mobile phone from Yellow Ape on eBay. The phone was described as: "Unlocked, will work with all networks in all countries." "Phone is in perfect working order and in Grade A condition." I found that it was neither unlocked nor in grade A condition when I received it. Naturally, I was not satisfied with this. Yellow Ape did not respond to my initial messages through eBay and PayPal so I escalated the issue in the PayPal Resolution Centre. More than a week after the phone was delivered back to them, at my expense, I got a refund of the cost of the phone. I am grateful for this at least!

Reply from Yellow Ape
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