The Yema Navygraph Barracuda is a beautifull tool-watch which is very comfortable to wear = 5 stars. The unique design of every dial is much more attractive live in comparison to the pictures on the Y... See more
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YEMA is a third-generation family-run watchmaking independent brand established since 1948. As Official Partner of French Air Force and French Navy, YEMA designs professional toolwatches to equip the military, astronauts, sportsmen and explorers. Alongside these instrument watches, YEMA also develops refined classic timepieces as well as contemporary sports watches featuring integrated bracelets, reflecting the full breadth of our French watchmaking expertise.
Over the past few years, YEMA has made significant investments aimed at insourcing a good part of its production and constantly improving the quality of its manufacturing processes by using new equipment as well as expanding and modernising its workshops and production lines. YEMA now works with new local French & Swiss partners, within a 72 km radius of Morteau, to secure a more responsible and higher quality production.
YEMA’s gradual transition towards a watchmaking Manufacture operating model has enabled a new range of higher-end Manufacture Calibers.
💬 YEMA's Customer Service is available 24/7 through online chat on Yema.com
1 Rue Fontaine l'Épine, 25500, Morteau, France
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The watches are of excellent quality, even the entry-level models.
I’ll definitely be buying more Yema watches in the future.
I'll write in English, it's simply a bigger audience.
Love the look of the watch, love the feel of the watch, and above all I think service has been fantastic throughout all steps: purchase, unfortunate return, and the current exchage.
Very satisfied so far.
Watch was delivered on time. People were great to deal with. No complaints. Definitely would buy again from YEMA.
Excellent communication from Yema and very quick shipping. The watch is fantastic!
I am absolutely delighted with the Navygraf Marine Nationale Femme ordered for my wife. It is a great product and the quality is exactly as expected from a brand like YEMA - solid and beautifully finished.
Recently purchased my first Yema watch, and I am very happy with the watch as well as the customer support.
I ordered the watch in 41mm but then decided that a 39mm would be right for me - reached out to customer support via the live chat on the website and since the watch was not yet shipped, the order was quickly changed (within 10 mins) and the 39mm shipped instead.
A beautiful watch. I’m no expert, but the quality feels far beyond the €1,000 price point. The packaging was excellent, and the watch arrived extremely well protected — clearly handled by professionals. I’ve been wearing it for several days now, and it performs exceptionally well, with impressive accuracy. As for the design, in my view, this is a truly unique timepiece: elegant, contemporary, and full of character — an ode to good taste. I couldn’t be happier.
Very good experience purchasing off the Yema website. The watches are laid out beautifully and checking out was an ease. The shipping was very fast and I was able to track it the entire way!!
Everything went as planned with rapid delivery to Australia. The watch is a beautiful quality product!
I still have not received my order. I sent you guys an email and have not received a response.

Reply from YEMA Manufacture Horlogère Française 1948
Every aspect of purchase and ownership executed flawlessly. I purchased the new limited bronze Superman with the blue dial. It is a gorgeous piece, beautifully realized and finished. Even more to my liking, it is exceptionally accurate- gaining less than 10 seconds in over three days. Finally, the watch is a real aesthetic achievement—the nuance of the dial, the sandwich hour indicators, excellent lume, perfectly paired strap. As a collector, this watch knocked my socks off.
I cannot get through to customer service as I had an issue with a delivery .. Not a good start to our relationship
I have tried and cannot get through via the chat

Reply from YEMA Manufacture Horlogère Française 1948
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