YEMA Manufacture Horlogère Française 1948 Reviews 

4,588
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 290 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional manufacturing quality, stunning vintage design, and remarkably accurate timekeeping of the mechanical watches. Consumers also deeply appreciate the swift, secure delivery process, the lovely packaging with nice extras, and the extremely helpful support team available via live chat. Some reviewers were not happy with delivery delays, noting extended wait times and poor tracking updates regarding their product shipments. A few other people also felt that communicating with after-sales support during lengthy repair processes and dealing with defective items was quite challenging.

What people talk about most

Product

People report positive experiences with product, noting that the watches are stunning, exceptionally well... See more

Quality

Clients share positive opinions on quality, highlighting the stunning design, reassuring heft, and high-end... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments... See more

Service

Reviewers highlight positive aspects of service, consistently praising helpful discussions, efficient... See more

Customer service

Consumers find customer service to be positive, highlighting proactive and responsive email and chat support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Yema Navygraph Barracuda is a beautifull tool-watch which is very comfortable to wear = 5 stars. The unique design of every dial is much more attractive live in comparison to the pictures on the Y... See more

Company replied

Rated 5 out of 5 stars

Great looking watch, runs well and feels great n the wrist. Came in a lovely package with a really awesome travel case, cool pilot patch and key chain type pilots tab as well. Deliver was not g... See more

Rated 5 out of 5 stars

My Yema superman 500 was shipped fast and safe. I'm beating the shit out of this watch for over 2 years. Holidays, sports, swimming, being clumsy. The watch keeps running accurate, looks still... See more

Rated 5 out of 5 stars

My Superman Moontide Titan with cmm.11 movement runs very exact and complete perfect within cosc. Titan watch and strap are very good, lightweight quality and perfect to wear. The dial is fantasti... See more


Company details

  1. Watch Manufacturer

About YEMA Manufacture Horlogère Française 1948

Written by the company

🇫🇷 INDEPENDENT FRENCH WATCHMAKING MANUFACTURE SINCE 1948

YEMA is a third-generation family-run watchmaking independent brand established since 1948. As Official Partner of French Air Force and French Navy, YEMA designs professional toolwatches to equip the military, astronauts, sportsmen and explorers. Alongside these instrument watches, YEMA also develops refined classic timepieces as well as contemporary sports watches featuring integrated bracelets, reflecting the full breadth of our French watchmaking expertise.

Over the past few years, YEMA has made significant investments aimed at insourcing a good part of its production and constantly improving the quality of its manufacturing processes by using new equipment as well as expanding and modernising its workshops and production lines. YEMA now works with new local French & Swiss partners, within a 72 km radius of Morteau, to secure a more responsible and higher quality production.

YEMA’s gradual transition towards a watchmaking Manufacture operating model has enabled a new range of higher-end Manufacture Calibers.

💬 YEMA's Customer Service is available 24/7 through online chat on Yema.com


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.5

All reviews

(4,588)

908 reviews in the last 12 months

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Rated 3 out of 5 stars

Purchase Review – YEMA Watch

Review YEMA Superman Heritage with Heritage Steel Bracelete.

Hello,

The ordering and delivery process was excellent: fast, smooth, and very well handled from start to finish.

Regarding the watch itself, the overall quality and design meet expectations. However, the main weak point is the bracelet. Considering the price of the watch, the bracelet feels below the level one would reasonably expect and would benefit from a higher-quality upgrade.

January 23, 2026
Rated 1 out of 5 stars

Yema watches are good however the…

Yema watches are good however the quality control of their ordering process of their website is atrocious. They do not deliver what was ordered especially for overseas buyers. No offer of compensation or apologies. Third world service.

February 3, 2026
Unprompted review
YEMA Manufacture Horlogère Française 1948 logo

Reply from YEMA Manufacture Horlogère Française 1948

Hello Mr. Armstrong,

We’re sorry to read this review, but we must respectfully disagree with the characterization. The issue in question did not originate from our ordering or quality-control process. The product was prepared and dispatched exactly as ordered, and the error occurred outside of our control, as already shown multiple times via our email exchanges.

We take customer service seriously and always review claims carefully, especially for international orders. While we understand the frustration of delays or issues in overseas deliveries, it is unfair to attribute this to our internal processes or describe our service in these terms.

We remain available to assist constructively and encourage customers to contact us directly so situations can be reviewed accurately and resolved where possible.

As a reminder, we offer a 24/7 online chat support where answers are given within minutes, and we also have the same service via dedicated email addresses, where we try to answer as quickly as possible.

Warm regards,

Nicolas
YEMA Customer Support Team

Rated 4 out of 5 stars

Love the product and Image of the…

Love the product and Image of the Brand. The Customer Care is very responsive with a good CRM System. If You Order a strap, many are at 99€ and free shipping is at 100€. Therefore I felt its not about the product, and not about the Customer, its about squeezing a little more money.

January 22, 2026
Rated 5 out of 5 stars

Very smooth purchase

Very smooth purchase.

This is my first time buying from Yema directly, I usually purchased through a dealer. My white dialed Superman Vintage (Swiss made) is stunning and keeps chronometer grade time.

January 19, 2026
Rated 5 out of 5 stars

Purchase was so easy!

Purchase was so easy and the watch showed up within a week even though I’m in Canada. Great website, lots of communication (follow- up emails etc) and overall just a great experience!

January 19, 2026
Rated 5 out of 5 stars

I love the watch

I love the watch! The dial is gorgeous and the strap if soft and supple. Wish they had a longer version because of my wrist size. Highly recommended this watch and I have a few friends looking into this brand.

January 19, 2026
Rated 1 out of 5 stars

Shit watch that couldn’t keep time

Shit watch that couldn’t keep time. It was stolen recently so I had it for a very short time, but it kept perfect time as long as you didnt wear it. But as soon as you started wearing it, it would gain at least 20 to 30 seconds pr hour.

November 28, 2025
YEMA Manufacture Horlogère Française 1948 logo

Reply from YEMA Manufacture Horlogère Française 1948

Hello,

We’re very sorry to hear about the issues you had with your watch and the fact that it was stolen.

From your exchanges with the online chat support, it seems that you had contacted them to report the issue with your watch and had received a return label to return the watch to be taken under warranty.

It is very unfortunate that you were not able to return the watch as it was stolen. This of course did not allow us to take care of the issues mentioned.

Please allow me to contact you personally by email to make a proposal that will hopefully allow us to regain your trust and satisfaction.

Warm regards,

Nicolas
YEMA Customer Support Team

Rated 5 out of 5 stars

Great experience with Yema!

I worked with Celine to fix a very unique problem with my Superman GMT Worldtime. For some reason, it would simply stop. Even though it was wound up, it would simply stop. I had not dropped it nor had anything slammed against it. Celine was persistent in helping me resolve the problem. The watch was fixed and then I had to return it again to get it fixed as it continued to have the same problem. Nonetheless, for the last year it has been running perfectly and within COSC range! A great watch with a beautiful sapphire crystal that produces a wonderful distortion at the right angle. Although I have other watches, including the Yema Speedgraf, that have a bubble crystal, none are quite like the Superman's.

January 19, 2026
Unprompted review

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