YEMA Manufacture Horlogère Française 1948 Reviews 

4,588
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 290 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional manufacturing quality, stunning vintage design, and remarkably accurate timekeeping of the mechanical watches. Consumers also deeply appreciate the swift, secure delivery process, the lovely packaging with nice extras, and the extremely helpful support team available via live chat. Some reviewers were not happy with delivery delays, noting extended wait times and poor tracking updates regarding their product shipments. A few other people also felt that communicating with after-sales support during lengthy repair processes and dealing with defective items was quite challenging.

What people talk about most

Product

People report positive experiences with product, noting that the watches are stunning, exceptionally well... See more

Quality

Clients share positive opinions on quality, highlighting the stunning design, reassuring heft, and high-end... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that shipments... See more

Service

Reviewers highlight positive aspects of service, consistently praising helpful discussions, efficient... See more

Customer service

Consumers find customer service to be positive, highlighting proactive and responsive email and chat support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The Yema Navygraph Barracuda is a beautifull tool-watch which is very comfortable to wear = 5 stars. The unique design of every dial is much more attractive live in comparison to the pictures on the Y... See more

Company replied

Rated 5 out of 5 stars

Great looking watch, runs well and feels great n the wrist. Came in a lovely package with a really awesome travel case, cool pilot patch and key chain type pilots tab as well. Deliver was not g... See more

Rated 5 out of 5 stars

My Yema superman 500 was shipped fast and safe. I'm beating the shit out of this watch for over 2 years. Holidays, sports, swimming, being clumsy. The watch keeps running accurate, looks still... See more

Rated 5 out of 5 stars

My Superman Moontide Titan with cmm.11 movement runs very exact and complete perfect within cosc. Titan watch and strap are very good, lightweight quality and perfect to wear. The dial is fantasti... See more


Company details

  1. Watch Manufacturer

About YEMA Manufacture Horlogère Française 1948

Written by the company

🇫🇷 INDEPENDENT FRENCH WATCHMAKING MANUFACTURE SINCE 1948

YEMA is a third-generation family-run watchmaking independent brand established since 1948. As Official Partner of French Air Force and French Navy, YEMA designs professional toolwatches to equip the military, astronauts, sportsmen and explorers. Alongside these instrument watches, YEMA also develops refined classic timepieces as well as contemporary sports watches featuring integrated bracelets, reflecting the full breadth of our French watchmaking expertise.

Over the past few years, YEMA has made significant investments aimed at insourcing a good part of its production and constantly improving the quality of its manufacturing processes by using new equipment as well as expanding and modernising its workshops and production lines. YEMA now works with new local French & Swiss partners, within a 72 km radius of Morteau, to secure a more responsible and higher quality production.

YEMA’s gradual transition towards a watchmaking Manufacture operating model has enabled a new range of higher-end Manufacture Calibers.

💬 YEMA's Customer Service is available 24/7 through online chat on Yema.com


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.5

All reviews

(4,588)

908 reviews in the last 12 months

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Rated 3 out of 5 stars

Overall good experience and beautiful…

Overall good experience and beautiful watch.
Quality control should be improved though, as my watch came with a spec of dust under the crystal and the case back was skewed with 1 side having a visible gap between the cover and the case.
Customer support was very helpful and responsive and made all necessary arrangements for me to return the watch to deal with the 2 issues. Approximately 2 weeks later I received my watch back in almost perfect condition that I would expect from such a company at the given price category. Almost, because although the dust spec initially spotted was removed, there was another, albeit much smaller, that now sits under the crystal at a different spot. It's hardly noticeable, but still, the quality control should have noticed and removed it.
I don't see myself purchasing another watch from them due to such poor quality control.

November 18, 2025
Rated 1 out of 5 stars

Watch has not arrived

Watch has not arrived , UPS investigation, it was a Christmas present, disaster.

December 5, 2025
YEMA Manufacture Horlogère Française 1948 logo

Reply from YEMA Manufacture Horlogère Française 1948

Hello Brendan,

Thank you for your feedback. We’re very sorry to hear about the issue with the delivery of your watch.

We completely understand how frustrating this situation must be and we sincerely apologize for the inconvenience.

Your query is now being managed by our Customer Support team, and we’re committed to resolving it as quickly as possible.

From what I can read in your exchanges, a watch in replacement of the one 'lost' or 'undelivered' will soon be shipped and you will be notified once it is.

As a gesture and appreciation for your patience, we will also add a gift to the new package being sent.

Should you need any further assistance in the future, please don’t hesitate to contact us directly through our 24/7 online chat on yema.com so we can assist you immediately.

Thank you again for bringing this to our attention. Your feedback helps us improve and provide the best possible service.

Warm regards,

David
YEMA Customer Support Team

Rated 5 out of 5 stars

I'm very happy with my Yema Navygraf…

I'm very happy with my Yema Navygraf Marine Nationale Quartz watch purchase. It looks great and feels solid on my wrist. It is comfortable, easy to read, and works just as well for everyday wear with the strap, as it does dressed up with the metal watchband. The quartz movement is smooth and has a sweeping motion that rivals that of a mechanical watch. Will look into buying again soon!!

December 4, 2025
Rated 5 out of 5 stars

Yema...le top

Reception rapide

Yema superman gmt au top..

Facilites de paiements

Ma premiere yema..une navigraph..j avais 15 ans..
A 56 ans 3 superman...j adore
Et tjrs ma navigraph...

December 1, 2025
Rated 5 out of 5 stars

Fast service.

Fast service.
The 38mm watch seem just slightly small on my large wrist, However I am personally delighted with he watch I bought, it is the first watch in my small collection .
It is well made and a comfortable weight, I love the sharp edges, I am simply delighted

December 1, 2025
Rated 5 out of 5 stars

Yema superman 500

My Yema superman 500 was shipped fast and safe.

I'm beating the shit out of this watch for over 2 years. Holidays, sports, swimming, being clumsy. The watch keeps running accurate, looks still good (most scratches are on the bracelet and side of the case). The sapphire is still scratch free! The lume is insane, giving you pleassure all night when you can't sleep lol.

The bracelet has a very slim taper wich makes it super comfy and classic vintage looking.

It's a forever watch without it looking like a cheap brick or costing and arm and leg or kidney(s).

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Great watch brand

Great watch brand. The watch I received looks amazing and the quality is there. Their customer support is also one of the best. They answered all my questions.

November 26, 2025
Rated 1 out of 5 stars

Movement delay and quality issues

Hey Guys!
I have just received the YEMA pearldiver watch - happy to have it finally but what's up with the quality of the movement? The watch currently has a time delay of 3 minutes per day and the crown has some "play" left. How can that be? I am very un-happy with the quality!

November 14, 2025
YEMA Manufacture Horlogère Française 1948 logo

Reply from YEMA Manufacture Horlogère Française 1948

Dear Thomas,

Thank you for sharing your feedback. We sincerely apologize for the issues with your watch.

Please note that we provide a 24/7 customer support service via our website. We invite you to get in touch with them via online chat available on the website and they will be available to provide you with any assistance needed.

On my end, I have already notified them of your issues and it will be treated as high priority and a rapid solution will be provided along with a gesture of appreciation for your patience and comprehension.

We remain committed to continuously improving our service and ensuring your satisfaction.

Warm regards,

Nicolas
Yema Customer Support Team

Rated 5 out of 5 stars

Excellent service and product !

This was my first purchase from yema , the purchase went very smoothly, the shipping was fast and well documented, I would have preferred that my watch would have came direct to Canada rather than via the USA but that isn't a issue , logistics are what they are .
Now for the product, wow , what a wonderful piece , the quality is superb and it's a joy to wear , time keeping so far has been spot on , I couldn't be happier with the packaging as well , the travel roll is a excellent touch !!! Overall it's been a great experience buying a watch from yema and in the future I hope to buy another model.
Best regards Peter

November 25, 2025

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