Yeomans  Reviews 

1,313
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 155 reviews, reviewers had a great experience with this company. Customers frequently praise the sales staff for being extremely helpful, highly knowledgeable, professional, and genuinely attentive throughout the entire vehicle purchasing journey from start to finish. People note that the showrooms offer a welcoming atmosphere, making test drives and paperwork completely straightforward, smooth, stress-free, and surprisingly enjoyable for everyone involved. However, some customers also noted frustrating issues with vehicle repairs, unhelpful support, extended waiting times, and poor communication regarding ongoing after-sales service requests. A few reviewers experienced ongoing difficulties trying to resolve persistent mechanical faults, noting that the team struggled to provide timely solutions or adequate progress updates.

What people talk about most

Staff

Clients share positive opinions on staff, noting that the team members are consistently helpful,... See more

Service

Customers had positive experiences with service, noting excellent care, support, and professional treatment... See more

Product

Reviewers mention ambiguous feedback about product, with some customers expressing high satisfaction... See more

Customer service

Users describe ambiguous interactions with customer_service, as experiences vary significantly across... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the process from start to finish as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our old car had some issues, so we approached Skoda to assess the options - From our first introduction to Zak Evans he took the process of getting a new car from start-to-finish with professional... See more

Company replied

Rated 5 out of 5 stars

I purchased a car from Yeoman's Skoda Bridgewater some 4 years ago and have been trying to source a new vehicle. I have been speaking to Zak Evens, who has been very helpful in trying to obtain the... See more

Company replied

Rated 5 out of 5 stars

We were looked after by Demetri at the Exeter branch of Yeomans from start to finish. His advice and care throughout the purchase was invaluable. His knowledge of the ID Buzz was fully rounded which w... See more

Company replied

Rated 5 out of 5 stars

We had the pleasure of Sullivan being our sales executive to purchase my new car. From start to finish he was so kind and helpful, listening to what I needed in a car and helping in so many ways to ma... See more

Company replied


Company details

  1. Car Dealer
  2. Car Inspection Station
  3. Car Service
  4. Citroen dealer
  5. Motor Vehicle Dealer
  6. Used Car Dealer

Written by the company

Visit Yeomans a family owned business with car and van dealerships all along the South Coast of England, from Helston at the very tip of Cornwall to Brighton in East Sussex. We live our motto "Built on trust". We proudly represent Audi, VW, VW Commercial, Honda, Toyota, Nissan, Peugeot, Hyundai, Citroen, Vauxhall, Skoda and DS Automobiles. Please contact us for a great range of New and Used cars and vans for both Retail and Fleet customers, as well as Parts, Servicing and MOT. We would love to see you.


Contact info

  • Yeomans House, Littlehampton Road, Ferring, Worthing, BN12 6PB, West Sussex, United Kingdom

  • www.yeomans.co.uk

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

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Replied to 91% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,313)

155 reviews in the last 12 months

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Rated 5 out of 5 stars

Nissan Plymouth

Luke Mallard was simply amazing. His product knowledge combined with his friendly yet professional manner was exactly the right balance. I wanted the car asap ( who doesn't ) and he made it happen. From order to delivery was just seven days. He is backed by a great team so thank you to Caitlin, the PDI department and the valeters too.
I wouldn't hesitate to recommend Luke and Yeomans Nissan.

January 28, 2026
Unprompted review
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Reply from Yeomans

Thank you for such a wonderful review of your experience at Yeomans Nissan. We take great pride in our efficiency and the high standards of our PDI and valeting departments, so it’s fantastic to see that the team's collective effort resulted in such a quick turnaround. Thank you for your recommendation and for choosing us for your new car!

Rated 5 out of 5 stars

The best dealership ever!

Luke Mallard was amazing.

Informative, personable, knowledgeable, patient and honest... What every woman wants in a man! Hahaha! 😆

On a serious/professional note, we couldn't fault the service and promptness of Luke & Caitlin.

Thank you so very much - We are extremely grateful and love the car.

January 28, 2026
Unprompted review
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Reply from Yeomans

We can't thank you enough for your kind words! It’s wonderful to hear that Luke and Caitlin provided the informative and honest service we strive for. We’ll be sure to pass along your compliments to them. Should you have any further questions, don't hesitate to contact us!

Rated 5 out of 5 stars

Excellent customer service .

Excellent customer service .
Miss Sophie Carrot was kind, courteous and professional while helping me navigate the purchase of a new car.

January 26, 2026
Unprompted review
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Reply from Yeomans

Thank you for the 5-star review! We’re so glad Miss Sophie Carrot could make your car-buying journey smooth and professional. We appreciate your business and hope you're loving your new ride!

Rated 5 out of 5 stars

Stella provided excellent support…

Stella provided excellent support throughout the car sale process. She was professional, knowledgeable, and very responsive, ensuring everything was handled smoothly from start to finish. She also helped after a problem our end to speed up the process, which made a significant difference and was greatly appreciated. Overall, her efficiency, communication, and customer-focused approach made the experience very positive.

January 21, 2026
Unprompted review
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Reply from Yeomans

We really appreciate the 5-star review! Stella is a valued member of our team, and we aren't surprised to hear she went above and beyond to keep things moving smoothly for you. Helping our customers navigate the process—even when unexpected hurdles pop up—is exactly what we strive for. Thank you for choosing us, and we hope to see you again in the future!"

Rated 5 out of 5 stars

Joe at Yeomans Plymouth was brilliant 👏

I’d like to thank Joseph Davies at Yeomans Citroën, Plymouth for his fantastic service throughout my recent car purchase. From the outset, Joe was friendly, approachable and refreshingly not at all pushy, something you don’t always expect when car shopping. He took the time to really listen to my concerns and demonstrated excellent knowledge of the vehicle.

I was particularly worried about the wet cambelt, and Joe kindly agreed to have this replaced early to give me peace of mind, which I really appreciated. When I came to collect the car, it was presented immaculately, and the whole team at Yeomans were extremely flexible and accommodating when arranging my new finance agreement.

Everyone I dealt with at Yeomans was genuinely lovely, and the experience from start to finish was stress‑free and positive. I wouldn’t hesitate to recommend Yeomans to anyone looking to purchase their next car.

Thank you to Joe and the whole team, you’re all superstars.

January 19, 2026
Unprompted review
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Reply from Yeomans

Thank you so much for taking the time to share such a detailed and thoughtful review of your experience with us!

We are glad to hear that Joe provided you with the friendly, pressure-free service we strive for at Yeomans Citroën. It’s wonderful to know that he was able to put your mind at ease regarding the wet cambelt—your peace of mind is incredibly important to us, and we’re glad we could help make that happen. Thank you for your recommendation and for choosing Yeomans!

Rated 5 out of 5 stars

Great customer service- Yeomans Exeter

I am very grateful for the service that I have received from the Exeter Yeomans team. The service manager Graham and Collin from the service team, provided excellent customer care and supported me in booking my vehicle in for service. I bought my second hand car from them and they have been fantastic at helping me when I have had any questions about the car. Nothing is too difficult for them and they are willing to help and book in the car. Their staff are professional and friendly. My experience with them has been exceptional.

January 5, 2026
Unprompted review
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Reply from Yeomans

Thank you so much for taking the time to share such a kind review! We are pleased to hear that you’ve had an exceptional experience with us.
I know Graham and Colin will be delighted to hear that their support made a difference in your service booking. We’re so glad you chose us for your second-hand car purchase and that we’ve been able to help with all your questions along the way. We look forward to seeing you at the dealership again soon!

Rated 5 out of 5 stars

I bought a new Skoda Kamiq from Yeomans Skoda Bridgwater

I bought a new Skoda Kamiq from Yeoman's over the Christmas break. They were incredibly helpful and efficient through the whole process. Coupled with this they are lovely people too which makes it all a good experience. In particular I am grateful to Sophie Carrott and Ryan Humphreys for their seamless teamwork to sort out the paperwork and delivery. Thanks also to Dave the delivery driver who was very knowledgeable and helpful when I was presented with the new tech vehicle.

December 30, 2025
Unprompted review
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Reply from Yeomans

Thank you so much for taking the time to share your experience with us. We are pleased to hear that you enjoyed a smooth and efficient process over the Christmas break.

We take great pride in our team, and I will be sure to pass your wonderful comments along to Sophie Carrott and Ryan Humphreys. They will be delighted to know their teamwork made the paperwork and delivery feel seamless for you.

Rated 5 out of 5 stars

Competent and reliable Hyundai dealership

Bought my second used Kona Hybrid Auto in December 2025 from Yeomans in Bexhill-on-Sea. Very good service on both occasions, Neil Blanchard dealt with both purchases and was helpful and patient without being pushy. Servicing/MOTs etc all dealt with professionally. Very satisfied and happy to recommend.

December 8, 2025
Unprompted review
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Reply from Yeomans

Thank you so much for your kind words! We are thrilled to hear that you’ve returned to Yeomans for your second Kona Hybrid. It’s wonderful to know that Neil provided the patient, pressure-free experience we strive for. We’ll be sure to pass your praise along to him and our service team. We appreciate your loyalty and look forward to seeing you again for your next service!

Rated 5 out of 5 stars

Marc Charlesworth…

Marc Charlesworth was extremely helpful when I bought my new car. The manager Mike Adams also ensured that the process was very fair and smooth.

January 6, 2026
Unprompted review
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Reply from Yeomans

Thank you for taking the time to leave a review for our Peugeot team in Worthing. It's lovely to hear that Marc and Mike were able to make this a helpful and smooth experience for you!

Rated 5 out of 5 stars

Skoda Fabia from Yeomans

I got a Skoda Fabia from Yeomans and Sophie Carrott was very helpful, good explanations and communication, I recommand.

December 20, 2025
Unprompted review
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Reply from Yeomans

Thank you for your kind words and recommendation - we will be sure to pass on the feedback to Sophie and the team at Skoda Bridgwater. Enjoy your Skoda Fabia!

Rated 5 out of 5 stars

Great Sales service

I paid a reserve deposit on a car at Yeomans Bognor Regis , dealing with Dawn in sales . After finding a car elsewhere, Dawn was gracious and wish me all the best with my new purchase . In my whole experience with Dawn she is professional and went above and beyond, great person to do business with .

January 3, 2026
Unprompted review
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Reply from Yeomans

Thank you so much for taking the time to leave your feedback despite not purchasing from us in the end. We are pleased to hear you had such a positive experience with Dawn even once finding your vehicle elsewhere. Customer service is our top priority and we will be sure to pass the feedback on to Dawn at Nissan Bognor!

Rated 5 out of 5 stars

I’ve had my car serviced at the…

I’ve had my car serviced at the Littlehampton dealership and recently had my tyres changed, and I’ve always had a great experience. The staff are consistently friendly, helpful, and very accommodating when it comes to booking appointments around school runs, which I really appreciate.

The customer lounge is clean, comfortable, and quiet, making it easy for me to work while my car is being looked after, and the hot drinks machine is a nice extra touch. All work has been completed to a high standard and within the timeframes discussed, which gives me real confidence in their service.

I would happily recommend this Vauxhall dealership – they’ve become my local, trusted garage, and the service and MOT plans are a great added benefit.

December 17, 2025
Unprompted review
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Reply from Yeomans

Thank you for the 5-star review! We’re so glad we could accommodate your schedule and provide a comfortable space for you to work. Your confidence in our service means the world to the Littlehampton team. We’ll be sure to pass your praise along to the whole staff!

Rated 5 out of 5 stars

Chris Barton @ Fareham 5*****

After finding a vehicle for a close family friend, I phoned Citroen @ Fareham and Chris Barton answered the phone. Chris made a couple of promises (all kept, which is a rare find) and the vehicle was ready at the agreed time.

We travelled over from the Isle of Wight so a lot of trust was required from both sides.

I had worked in the car Industry for 22 years and more recently as a GM before being medically retired last year, so it’s hard to just let things flow… but I needn’t have worried anyway, I could quite honestly say every box was ticked and Chris had it all in hand. He even discussed everything with Denise and not me which is a very important thing. Dee drove away happy and has been ever since.

If I was to be critical, the only thing Chris didn’t ask us was whether either of us had any allergies 😂 what with the way the world is going these days.

If you need a car, get in touch with Chris, you won’t be disappointed.

Chris, thanks for a good experience 5*****

December 15, 2025
Unprompted review
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Reply from Yeomans

Thank you so much for taking the time to share your experience with us. It means a great deal to the team, and especially to Chris, to receive such positive feedback.

We understand that traveling from the Isle of Wight requires a significant amount of trust, and we are thrilled that Chris was able to deliver on his promises and ensure the vehicle was ready exactly as agreed. We also appreciate you highlighting that Chris made sure Denise was the central focus of the conversation; ensuring the driver feels fully confident and supported is always our priority. Thank you for your recommendation and for choosing Yeomans Citroen.

Best regards,
Yeomans Citroen Fareham

Rated 1 out of 5 stars

Useless management of the motability…

Useless management of the motability scheme. Couldn't organise themselves for love nor money. Shouldn't need to travel to the dealership and drop off the car at 9am for a service to not get it back until 4.30 that day! Honda did not explain that 9am is not the actual service appointment rather a 'when we get round to it'!!!
It does not take seven and a half hours to do a service! Pull yourselves together Honda, disgusting way to treat disabled customers. Take away their transport and make when sit there waiting for over 7 hours!!!

December 22, 2025
Unprompted review
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Reply from Yeomans

Thank you for taking the time to share your feedback. I am truly sorry to hear about the frustration caused during your recent service appointment. We hold our commitment to our Motability customers in high regard, and it is clear that on this occasion, we fell short of providing the seamless experience you deserve.

I would like to clarify that while a 9:00 AM drop-off time is standard to ensure the vehicle is in the queue, we clearly failed to communicate that the work might not be completed until later in the day. We understand that for our Motability drivers, being without a vehicle for seven hours is not just an inconvenience—it can be a significant barrier to independence.

I would like to investigate exactly what happened and speak with the relevant service manager to ensure this doesn't happen again. Could you please let me know which of our five Honda sites you visited?

Rated 5 out of 5 stars

Outstanding service!

Outstanding service!
Had to have my car towed to Yeomans Audi Truro last night due to an intermittent non-starting fault that several other locals have been unable to fix for the past year.
I got a call before midday today to say that my car was fixed, tested and ready to collect.
A special thanks to Jack and Dan - highly recommended!

December 17, 2025
Unprompted review
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Reply from Yeomans

Thank you for the high recommendation! We pride ourselves on efficient service and expert diagnostics, so we’re glad we could resolve that long-standing issue for you in less than 24 hours. Jack and Dan will be delighted to hear your feedback. Thank you for choosing Yeomans Audi Truro!

Rated 1 out of 5 stars

DONOT BUY FROM YEOMANS CITREON PLYMOUTH

Purchased a 22 plate Citreon C3 Aircross from Yeomans Citreon Plymouth. Have driven less than 3000 miles since purchased, Clutch has gone. Yeomans Citreon Plymouth are zero help, was told it’s just bad luck. 12 month warranty is not worth the paper it’s printed on. I’m currently suffering from cancer, and need a vehicle to attend Radiotherapy sessions starting 18th December. No offer of a courtesy car. They can’t repair my car anytime before 29th when they will have a look, but may not be able to do the work!!
Have contacted the company to discuss. No response from anyone but the sales advisor who sold me the car. Who said it’s just bad luck.
Yeomans Citreon Plymouth are causing me added stress at the most difficult time of my life
Do not recommend at all. I wouldn’t give it 1 star

December 11, 2025
Unprompted review
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Reply from Yeomans

We are incredibly sorry to hear about the difficulties you have faced with your Citroen C3 Aircross and, more importantly, the additional stress this has caused you during such a challenging time for your health. This is certainly not the level of service or compassion we strive to provide our customers.

We would like to acknowledge that our Sales Executive has since been in touch with you to discuss the situation further and has arranged a new appointment to get this moving forward as a priority.

Please be assured that we are taking your feedback seriously and are committed to supporting you as best we can to ensure you have reliable transport for your upcoming medical appointments. We look forward to seeing you at your scheduled appointment so we can work toward a resolution.

Best regards,

The Management Team Yeomans Citroen Plymouth

Rated 5 out of 5 stars

I had a fantastic experience buying my car

I had a fantastic experience buying my new car at Yeomans Skoda Bridgwater. From the moment I walked in, the team made me feel welcome and supported. A special thank you to Sophie Carrott, who went above and beyond to make the process smooth and enjoyable. She was incredibly knowledgeable, patient, and made sure I understood all my options without any pressure. The car is absolutely perfect, and I couldn’t be happier with my purchase. If you’re looking for great service and a stress-free experience, I highly recommend Yeomans —and ask for Sophie!

December 13, 2025
Unprompted review
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Reply from Yeomans

We are thrilled to read your fantastic review of your car buying experience at Yeomans Skoda Bridgwater.
We are incredibly proud of Sophie Carrott and her commitment to providing exceptional service. It's wonderful to hear that her knowledge, patience, and no-pressure approach made the process smooth and enjoyable for you. We will certainly pass along your special thank you to Sophie.
Enjoy your new car. Your kind words truly make our day.

Rated 5 out of 5 stars

Top staff,top service and best of all…

Top staff,top service and best of all top cars

December 15, 2025
Unprompted review
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Reply from Yeomans

Thank you for your incredibly positive feedback!
We are delighted that our staff, service, and vehicles all met your high expectations. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Excellent service and sale from Yeomans…

Excellent service and sale from Yeomans ŠKODA. Sophie carrott was so professional and friendly we are over the moon with our new Elroq.

December 12, 2025
Unprompted review
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Reply from Yeomans

Thank you so much for taking the time to share your wonderful feedback!
We are delighted to hear that you received excellent service and a great sale from the team at Yeomans ŠKODA. We hope you enjoy many fantastic journeys in your new car.
Best regards,
The Team at Yeomans ŠKODA

Rated 5 out of 5 stars

Škoda - leading the way.

Sophie Carrott is a patient, kind and knowledgeable Škoda Representative. She made choosing the right car for us simple. With us throughout the journey, she kept us informed. She also gave us the most comprehensive handover! She is at the end of the phone when we discover a new button or function that we don’t understand! A Top quality sales person - A pleasure to deal with.

December 1, 2025
Unprompted review
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Reply from Yeomans

Thank you so much for taking the time to share your experience with us.
It is our priority to ensure the car buying process is simple, informative, and stress-free, and we are delighted to hear that Sophie exemplified this for you.
Sophie is a valuable member of our team, and we will certainly pass on your high praise.
We hope you thoroughly enjoy your new vehicle, and we look forward to assisting you again in the future.

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