Yeo Valley Reviews 181

Yeokens used to be worth collecting. You could cash in a large amount (1000s) for worthwhile products. Not any more. Very moderate discounts for frankly not very relevant or useful products or services.

The lack of replies to reviews clearly shows the company's attitude.

Another day of Gregory Lorry’s totally clogging our small village roads and lanes. Everyone in Blagdon and Ubley is selling up their homes due to the carnage that Yeo valley factory produces. This company should’ve left many years ago and has clearly outgrown the small village.

Bought Yeo Valley organic semi skimmed milk, 29th October, use by date 9th November. Opened it today and it smells and tastes tainted, like flowery perfume. Tea was urgh. Yuck. Poured the entire bottle down the drain.

Since when does yoghurt pour like milk? And since when does natural yoghurt taste sweet? I emailed the company with my puzzled question but no reply!

Bought Yeo Valley Tomato garlic soup and potato leek Cheddar as liked small pots suitable for 1.
I never thought that anything could taste so unpleasant ( another brand organic tomato soup was dumped in bin too). Surely the quality controller or taster could tell these soups were not well made. I like garlic alot but in the tomato soup it was more than overpowering. The potato leek tasted watery and had no flavour. I like food especially well made tasty food but unfortunately will not buy the soups again.

I have just tried Yeo Valley kefir. It is so nice. I highly recommend!

False advertising- weight of products much lower than what is shown on packaging .
A 450g plain Yeo yoghurt is actually 415g yoghurt + 35g packaging. It’s a joke. And nowhere does it says on the packaging that they are including the pot in their advertising. And price per 100g at Waitrose includes packaging . This is not right

Yeo Valley rewards are a scam,I have a large number of tokens but nothing worth redeeming. They should disband the scheme as it’s a slap in the face to loyal customers.

Yeokens have turned out to a time waster and a marketing scam giving discounts on stuff you’d never want. “Come back soon” is the message for the legendary rewards page that has been present for a year or so. Definitely rewards are now a mere legend.

Has anyone even won anything in the many raffles? Don’t waste your time, and certainly buy the products you want. Do not be drawn into thinking the rewards will ever come good is my advice. This long running scam even has put me off the brand.. promises never lived up to.

The yoghurt used to be so great...but now it's just a tub of slop. Watery and no fruit. I'll be buying another brand.

Review written by my 10 year old son:
"the products r brilliant,my family are regular customers and we have been saving yeokens for over a year now. Today my son was off sick and decided to bank our yeokens. We enedd up with just over 900. excited, we went to the website only to see crappy advertisement raffles and scummy 'deals' on days out and 'adventures' [deals of course meaning absolute maximum 30% off something obscure or already easy bto get discounts on].What an absolute shame that the company i respected for so long has turned out to be a cheap advertisement scheme for scoundrel companies.WHAT A SHAME."

What is even the point of collecting points...I'm sorry...YeOkEnS if then the biggest price you can get is a discount or a dodgy raffle?

Few things in life will never come back, the stone after your throw it, the words after you speak them and also the time you spend banking yeokens before realising they are simply useless.

I tried to exchange some tokens for a tote bag and found I was expected to pay £4.50 for postage. They have just lost a customer.

Another day of Yeo Valley lorry’s completely destroying the life of villagers around the surrounding area. So many houses up for sale now due to the unnecessary traffic through Ubley.

So all you get is discounts to certain companies. You can use tokens for a raffle to win money towards a break that I suspect I still wouldn't be able to afford if even if a pig flew over and I won! Then one of those spin the wheel games that feels like noone ever wins. I certainly don't. Just opened a new packet and it tells me I've already banked the tokens! How! In my view if ypu can't afford a proper useful promotion then don't bother. All this is achieving is deceiving customers to buy in belief you'll get a good promotion Instead its just encouraging people to spend money they haven't got whilst, rewarding Yeo Valley with advertising promotion for other campanies. Not the sign of a company caring about it's customers. Useless waste of time!

They yeo valley yoghurts are plastered with Cafe Nero advertising yet it doesn't matter how many tokens you collect you can only claim one coffee in total. Such a misleading promotion.

Original review 6 March 2025. I can only agree with the many other recent reviews about what a waste of time the Yeokens scheme has become. It's so disappointing. We've been hugely loyal to Yeo Valley in our house, partly because we like the idea of buying food that's produced locally.

As others have said, you used to be able to save yeokens up for something useful - a reusable coffee cup or a water bottle, for example. That all seems to have disappeared. We have more than 2,000 Yeokens at the moment and all we can spend them on is paltry discounts on things we have no interest in buying or doing, or raffles. At the very least we'd hope to have some form of voucher for Yeo Valley dairy products with that many Yeokens. Sorry, Yeo. More disappointed customers here!

EDIT, October 2025. Well, doubtless in response to all the reviews complaining about Yeokens, Yeo Valley sent round a survey many months ago, asking what customers would like from its Yeokens scheme. I stupidly took the trouble to fill it in, thinking it might make a difference, but nothing's changed. I said that I'd like to be able to buy things actually worth having with the Yeokens (as you used to be able to- i.e. not Yeo Valley clothing) or receive free Yeo dairy products. I'd be amazed if that wasn't what most people said.

TBH, I thought saving Yeokens was a bit sad, and I didn't realise that anyone else I knew saved them until someone randomly mentioned it at a dinner recently. It turned out that every household round the table had been saving them for ages, and everyone felt completely taken for a ride.

We're incredibly disappointed in Yeo. For years now we've been taking the trouble to scan in codes for each of the (very many) pots of yoghurt we've bought - all for nothing. You need to listen to your customers, Yeo. We'd held on and hoped things would improve, but we feel so strongly about this that we've now switched to another brand.

Yeo Valley Gregory lorry’s have been clogging up north east Somerset for years now. It’s made the villagers mad, it’s also caused massive unnecessary congestion throughout several parts of Somerset.

Yeo valley need to move to Avonmouth or somewhere traffic friendly.

Most of blagdon and Ubley hate Yeo Valley for clogging up our roads.