Yeo Valley Reviews 181

TrustScore 2 out of 5

1.8

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, most reviewers were unhappy with their experience overall. Many people expressed dissatisfaction with the quality of products, citing issues like mold growth before expiry dates, foreign objects in food, and an unpleasant taste or texture in items like yogurt, milk, and soup. Customers also felt that the "Yeokens" reward program was not worthwhile, with many finding it difficult to redeem rewards or feeling that the offerings were unappealing. Some people also felt that product packaging was problematic, mentioning sharp plastic on yogurt multi-packs and inconvenient pot shapes for children's yogurts. Conversely, a small portion of people were satisfied with certain products, describing some yogurts and kefir as tasty, filling, and creamy.

What people talk about most

Product

People report ambiguous experiences with the product. Many customers praise the taste and quality, describing... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers praised the products as brilliant,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I feel the effort of collecting and entering the numbers is not rewarded by the "rewards" I don't want T shirts aprons, at very high price advertising yeo valley. The other bits on offer are not worth... See more

Rated 1 out of 5 stars

This is not my first negative experience. I previously raised a complaint regarding a foreign object found inside one of your products. That complaint was neglected and dismissed. To now find mold in... See more

Rated 1 out of 5 stars

If you go to the trouble of starting an account, collecting lids and scanning them to collect yelling you expect some reward. Who wants silly t shirts and t towels advertising the firm. Why can’t they... See more

Rated 1 out of 5 stars

Bought Yeo Valley Tomato garlic soup and potato leek Cheddar as liked small pots suitable for 1. I never thought that anything could taste so unpleasant ( another brand organic tomato soup was dumpe... See more


Company details

  1. Dairy Farm
  2. Cheese Manufacturer
  3. Dairy
  4. Dairy Store
  5. Farm Shop

Information provided by various external sources

Yeo Valley is a family-owned farming and dairy company based in the village of Blagdon, in the Yeo Valley, and in Cannington, near Bridgwater, Somerset, England.


Contact info

1.8

Poor

TrustScore 2 out of 5

181 reviews

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Rated 5 out of 5 stars

Deserving of 5 stars!

I cannot believe how this company doesn't have a five star overall mark. I absolutely love their products. Their greek yoghurt is the best, it's thick and creamy and I can probably eat a whole pot in 1 day! I've been collecting their yeokens for years and have had a a t-shirt and a mug for nothing! I still have about 650 yeokens to spend but I like to keep on collecting until I find something I'd really like. Good customer service, it's 5 stars from me! Well done yeovalley!

February 22, 2025
Rated 1 out of 5 stars

I suggest playing Solitaire rather than…

I suggest playing Solitaire rather than collecting yeokens - far more meaningful. This started off as a good reward scheme, but has atrophied into a pointless exercise. Eat the products if you like them, but collect eg train numbers instead.

February 15, 2025
Unprompted review
Rated 4 out of 5 stars

Best natural tasting yoghurt

Best natural tasting yoghurt, thick, creamy and no additives. Not sour tasting like others on the market. The rewards scheme is discount on other brands and sometimes free Yeo branded items. I have used my Yeo Tokens to purchase a mug & a bag previously. I would recommend Yeo Valley products.

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

The Yeokens scheme is dreadful

The Yeokens scheme is hugely disappointing. It’s really not worth saving the tokens!

Most of the rewards are rubbish discounts with other brands - meaning you’re having to spend money. What’s more, the discounts that you can exchange your tokens for you can get elsewhere! The Field Doctor discount of 25% is a joke - you already get 20% off directly with them simply for subscribing to their newsletter.

The only thing I could do with 250 Yeokens that didn’t involve me spending money with a third party to get a measly 10% off, was get one mug.

I was expecting my tokens to pay for some yeovalley yoghurt/products or a choice of merchandise to select from, not to have to spend more money.

February 1, 2025
Unprompted review
Rated 1 out of 5 stars

Phthalate containing bottles for organic kefir seems disingenuous

Hi ; I was excited to see organic kefir in bottles. Unfortunately the bottles are made from PET, the very phthalate containing plastic of concern in water bottles.
It seems disingenuous to pump out more plastic that is clearly known to the manufacturers as dodgy.
Glass would be no problem and look impressive.
I didn’t try the actual kefir; probably delicious.

January 30, 2025
Unprompted review
Rated 1 out of 5 stars

Yeo rewards a scam.

Yeo rewards a scam.
After collecting and doing ridiculous spins and raffles I got a free coffee from Cafe Nero.Suprise,
the code given didn't work.Contacted Yeo,no response.
No more for me.

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

Yogurt muffins

Purchased Yeo Valley kefir strawberry yogurt today.
Love the recipe for yogurt muffins as it's so easy to do, thanks

January 13, 2025
Unprompted review
Rated 1 out of 5 stars

Nothing tangible to spend Yeokens on

I have a lot of Yeokens but there is nothing tangible to exchange them for. Absolutely nothing! Not so long ago one could at least exchange them for a shopping bag or a few other things but now there is nothing. I don't want money off posh pursuits in which I have no interest whatsoever, or to take part in a raffle. I would like something tangible in exchange for my Yeokens.

I am beginning to think that the loyalty scheme is a complete waste of time. Please at least bring back the shopping bags.

January 12, 2025
Unprompted review
Rated 2 out of 5 stars

Well what can I say about these things…

Well what can I say about these things ? Well the taste is on but I’ve tasted better. The price isn’t as bad as other brands but not the cheapest. But what really get my goat is that the pots are only half full. So that means they are as expensive as the dearest. I keep telling my misses to get the ones from Aldi but she’s stubborn. My advice DON’T buy them.

January 10, 2025
Unprompted review
Rated 2 out of 5 stars

Disappointed with the Decline.

Disappointed with the Decline.
I used to love Yeo Organic products, but recently, the quality and taste have noticeably declined. The yogurt, which used to be rich and creamy, now feels thinner and lacks the flavor it once had. For a brand that prides itself on organic excellence, this is really disappointing. Considering the premium price, I expected much better consistency. I hope they address these issues and return to their previous high standards.

December 23, 2024
Unprompted review
Rated 1 out of 5 stars

Woeful homogenised, standardised garbage

Unimpressive full fat milk. Homogenised, standardised garbage, lacking cream and tastes like any of the mass produced milks.
This is not how good milk tastes, just how nature DIDN'T intend it. I implore customers to visit some of the smaller dairies in rural England to get a taste of how milk should actually taste- 2-3 inches of thick cream on top of the milk. They are skimming off cream and standardising the milk, putting back less cream than was in the original real whole milk, then selling it as whole milk and undoubtedly selling the cream separately. Deeply unimpressed- I know good milk and this is not it.

December 21, 2024
Unprompted review
Rated 1 out of 5 stars

Not as good as it used to be.

Yeo Valley's unique selling point that differentiated them from other organic dairy brands was that they had a scheme where you could collect points & spend them on a variety of functional/useable items (and later on experiences).
However, not only have the amount of points needed to redeem items increased, the type of items you can redeem are useless/trash and not worthwhile.

October 20, 2024
Unprompted review
Rated 1 out of 5 stars

Talk about con artists

Wish I'd read these reviews before playing their silly games as clearly they are constantly moving the goal posts snd changing the prizes half way through, without any notice!
Last time I buy their products out of principle, their are so many others to choose from now

October 22, 2024
Unprompted review

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