YesAsia.com Ltd. Reviews 963

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 2 out of 5 stars

Writing this based on experience using the site. I'd to enter the exact same captcha multiple times moving between pages, submitting multiple times and it only working with refresh page. I we... See more

Rated 5 out of 5 stars

Since I found YesAsia about a year ago, I'm a happier fan! They always have the items I want to purchase, including pre-orders for my artist's comeback, and because transportation fees are free when... See more

Rated 5 out of 5 stars

I am a K-Pop, J-Rock, Thai-BL and Drama lover, since years I am ordering music and DVD's here. I was always satisfied and things arrive in best condition. The prices are a little high ... but what w... See more

Rated 5 out of 5 stars

I have been ordering from YesAsia for at least 4 years now and have hardly had any issues. We ironed out all problems that occurred and I would say that almost all of the time everything runs perfect... See more

Company details

  1. Movie Rental Store
  2. Book Store
  3. Game Store
  4. Gaming service Provider
  5. Music Store
  6. Toy Store

Information provided by various external sources

Established in 1998, YesAsia.com has since emerged as the leading Internet source for Asian entertainment products. With quality service, a user-friendly interface, culture-specific content, fresh new releases, and a comprehensive selection of products, YesAsia.com has become a favorite of customers worldwide.


Contact info

4.1

Great

TrustScore 4 out of 5

963 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

I like that yesasia had the products…

I like that yesasia had the products that I was particularly looking for, but at the same time there were some products that I'm going to have to search elsewhere because they are no longer available.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

easy to check out

easy to check out. Items are unique and usually can not be found elsewhere. Have to be quick to check out as items run out fast.

May 31, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable Place to Buy K-Pop Albums

I have shopped on this site for over 7 years now and always buy my k-pop albums through them. Not only are the albums shipped in a timely manner, they are safely bubble-wrapped. If there are any issues as well, the customer support is so understanding and respond in a timely manner.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Good Job!!!

A very fast email response time from your Hong Kong Customer Service support team. And especially, since I am a FIRST time customer. Good Job YesAsia.com!!

Mr. Asuncion Pabon
P.O. Box 88186
Honolulu, Hawaii. 96830
U.S.A.

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

The website is very easy to use

The website is very easy to use, and I was able to find exactly the albums I was searching for! Checkout was also very streamlined. 10/10 Fantastic experience!

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

Large selection of movies

Large selection of movies, many with helpfull comments, easy navigation in the site.
The team is always helpfull with information, refundfor missing items, replacement.

April 6, 2024
Unprompted review
Rated 5 out of 5 stars

Reliable, recommended!

Always reliable, fair prices and shipping, packaged well to safely protect the items. One of the absolute best ways I know of to get Asian media sent to the USA. Recommended!

April 3, 2024
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

I preordered a kpop album in August. I received the wrong poster which came with it. They initially offered to replace it but spent months “looking for a replacement”. I then requested a refund, to which they provided a store credit. I then used this credit to purchase a new poster. It is now December. They again have sent me the wrong poster. Do not buy anything from them. They are scammers and will not listen to your complaints. They are incompetent and provide inadequate customer service.

December 22, 2023
Unprompted review
Rated 3 out of 5 stars

VideoCD Collectors Beware!

I am a collector who was browsing around this website for VideoCDs, and came across a listing for a collection of computer generated art films which I am a fan of. I placed the order, and waited for over a month for the order’s status to change, only for the order to be canceled due to their supplier not having this item in stock.

I did get a full refund, so I won’t give them anything less than three stars. However, to have items listed for sale only to be canceled because their supplier cannot keep track of what they have in stock is unacceptable, especially for collectors of such rare & niche content such as myself! It is possible that there are some other items still listed on the website for sale that aren’t even available, but I'd rather not be the one to find that out, even if I do get my money back! Not going to have my time wasted again!

April 12, 2023
Unprompted review

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