Paul, Hayley and Naomi, we're so very patient, supportive and kind , regarding my circumstances..... I'm a very private and proud person , who has worked all my life , until circumstances change... See more
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YES Energy Solutions is a company with a strong social purpose. Everything we do is centred on our goals: Reducing CO2, reducing carbon emissions and alleviating fuel poverty. We're a Community Interest Company, which means we reinvest the money we generate back into our communities. We don’t have shareholders to satisfy which enables us to generate profit to put back into the community and continue our critical work. Our Advice Line is available for homes across England, Scotland and Wales offering free, dedicated advice on saving money on energy bills. We can offer confidential income maximisation and more with our holistic, wrap around support. Our Projects team manage the installations to help reduce your bills and your carbon footprint. The Projects team work with local authorities on the management and delivery of their funded schemes. Our ECO team work with our accredited installer network to help provide funding and more on installations through the Energy Company Obligation and Great British Insulation Scheme funding.
Unit 8-9 Victoria Mills, HX4 8AD, Halifax, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 62% of negative reviews
Typically replies within 1 month
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Spoke with lovely young lady, Emilie, and she was so kind & understanding with genuine empathy.
I would strongly recommend that people with mounting energy debts contact this company for sensible advise.
Explained everything brilliantly thanks
Had a phone call today with Luke, very pleasant and helpful. Gave me relevant advice, also made a referral regarding my boiler which was followed up five minutes later by a call from Cadent. Very positive experience thank you Luke.
Amazing services and great people helping anf assisting as and when they can
Excellent Support and Professional Service
I had a very positive experience with YES Energy Solutions. Their team contacted me regarding energy support and explained clearly the assistance and services they could provide. From the beginning, they were professional, respectful, and very helpful.
They took the time to answer my questions patiently and made the whole process easy to understand. It is clear that they genuinely care about helping people and providing suitable support based on individual circumstances.
I truly appreciate their excellent customer service and professional approach. I would highly recommend YES Energy Solutions to anyone looking for trustworthy and supportive energy advice and assistance.
Thank you to the whole team for your help and kindness.
The members of staff have been lovely have been extremely helpful and non judgemental to my current situation.
The gentleman was helpful and informative
I was pleasantly surprised by the advice and support I received from the advisor, Luke. He was patient, extremely knowledgeable, and informative, without being overwhelming. He showed genuine empathy, and because of his support, I now feel able to sort out my debts and maintain my finances moving forward.
There are many services out there, but this one truly stands out to me. Thank you, Luke, for going above and beyond my expectations.
I had a great experience with Prav Makh from Yes Energy Solutions. He was very helpful, informative, and took the time to explain everything clearly so I could understand my options.
He also guided me through switching my E.ON energy from pay-as-you-go to a billed payment, which made things much easier for me to manage.
I really appreciated his support and professionalism throughout the process. Thank you again!
A 'Cadent YES' call from your representative yesterday was in response to a request to check my excess energy situation incurred over a period of time during the winter when family members came to stay.
I can't recommend highly enough the quality of the service YES provided offering energy support and excellent advice and guidance.
I was notified beforehand about a planned phone call.
Their in depth assessment was both professional and friendly. He also ensured that I was fully aware of other available help. The call was followed up with an online survey to help pursue this advice. Thank you also for the YES energy solutions 'Energy Advice Guide', part of a great pack containing handy tips to help put advice into action. Thank you!
I was asked to leave a review. Was supposed to have a call today. Never happened as I had received an email to say they would send advice instead. Then I get another email from the person I was supposed to have the call with asking me to leave a review. A review on what. They never contacted me .

Reply from YES Energy Solutions
It was really helpfull i have good experience .
Extremely friendly and helpful service
They were very polite and helpful,answering all my concerns and support me .
Very nice to talk with, friendly staff, not pushy & gave good advice .
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