YG travels have provided a safe & reliable service for school runs for my daughter for the past 3 years. I am impressed with Jaya’s quick response & ‘kid’s safety first’ attitude. Recently, they accom... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Trip to Buckland Halls, Wales was great! Jaya & Hiren of YG travels were very professional and helpful throughout. The seats on the executive coach were very comfortable. The Executive Coach arrived... See more
Company replied
Very poor customer service. No responses to the queries you ask while using their services. The customer service used to be good when we started using their services for school run but has deteriorat... See more
Jaya was incredibly helpful throughout the booking process. Our coach was executive fleet and fantastic! Our clients were so very pleased. It helped make a great day out even better. Our drivers, Harr... See more
Company details
Information provided by various external sources
We are registered PSV and PHV License operator in South East of England area. We provide transfers to and from all London airports for both individuals and groups, with the accent on a courteous and thoroughly professional personal service at fixed prices (no hidden charges). 24 hours a day. 7 days a week. We aim for the best customer service and great value for our clients whilst our dedicated management and operations teams ensure passenger safety and high service levels are our top priorities.
Contact info
Unit 35- Hallmark Trading Centre, HA9 0LB, Wembley, United Kingdom
- 01981205002
- sales@ygtravel.co.uk
- www.ygtravel.co.uk
4.1
Great
86 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professionalism
Professionalism, punctuality and customer service. Highly recommend
February 6, 2020
Unprompted review
The school bus service is really good
The school bus service is really good, providing parents with peace of mind that their children are getting to school and back safely and on time. Parents are able to track the bus, which is very useful. The driver is very trustworthy and ensures the children are safe. I would recommend the service to others.
January 31, 2020
Unprompted review
Reply from YG Travel
Thank you for your feedback!
Reply from YG Travel
Thank you for your feedback!
Reply from YG Travel
Thank you, Rajeev!
We are delighted with the service
We are delighted with the service. Kinjal is doing a great job. One recommendation is for the coach to have a visible 'School Bus' sign.
January 6, 2020
Unprompted review
Reply from YG Travel
Thank you, Sachin! I will surely let him know about this feedback!
Excellent service
Excellent service, prompt, friendly and flexible. We have been using YG Travel as private school travel to Henrietta Barnett School from Harrow daily. The driver is always on time and the service is priced reasonably. The route is mapped out diligently and all the drivers have the relevant licenses as does the the company.
January 6, 2020
Unprompted review
Reply from YG Travel
Thank you, Huta, for your kind feedback!
Excellent service and always on time.
January 5, 2020
Unprompted review
Reply from YG Travel
Thank you for your feedback!
Would Recommend!
The team at YG travels is friendly, considerate and caring. They ensure the safety of all their passengers and every journey to them matters. I, as a parent, would definitely recommend this company to other parents, since after enrolling my daughter to YG TRAVELS, her journey to school has been a lot shorter, safer and stress-free than before!
December 31, 2019
Unprompted review
Reply from YG Travel
Thank you for your trust in our services and kind feedback!!!
Always 5 stars
Always 5 stars, my Family’s second trip and thats too beyond expectations.. awesome service. For sure refer it to my friends n all..
December 31, 2019
Unprompted review
Reply from YG Travel
Thank you, I'm glad we reached your expectations. It was nice to have you on board!!!!
Reliable service...
December 31, 2019
Unprompted review
Reply from YG Travel
Thank you Ashish for your kind feedback!
Friendly team
Friendly staff/drivers. Arrived on time for outwards journey. One coach was slightly late for return journey, but nothing severe. Would use again!
November 15, 2019
Unprompted review
Reply from YG Travel
Thank you for your kind feedback! Look forward to seeing you onboard!!!!
Heathrow Airport Pickup
Heathrow Airport Pickup - excellent service on our journey to and from the airport. Well maintained transport and friendly and professional drivers. Thank you for making it easy and stress free for us
November 8, 2019
Unprompted review
Reply from YG Travel
Thank you, Andrea! Hope to see you again!!
Really happy with the service!
Really happy with the service! The driver is always on time every morning and very cordial. The company is flexible enough to cater to our one off needs!
Will definitely recommend them.
October 24, 2019
Unprompted review
Always on time and very professional.
Always on time and very professional.
Kind Regards
Ash
October 17, 2019
Unprompted review
Reply from YG Travel
Thank you, Simon!
I definitely recommend these guys.
I definitely recommend these guys.
Awesome trip our family had, their vehicle was clean, Driver was supportive, and itineraries were accurate..
Just outstanding!
September 25, 2019
Unprompted review
Extremely Satisfied with service
Extremely Satisfied with service, Driver and adviser.. I would love to choose this service in future as well. 100% confidence to recommended to others..
September 23, 2019
Unprompted review
Excellent Service
Excellent Service, Such a help to Driver and staff..
Great Customer service..
100% Satisfaction...
September 23, 2019
Unprompted review
Excellent service, must go for it.
The service was very good, clean vehicle, professional driver, very reasonable cost. 100 percent recommend!!!!
September 23, 2019
Unprompted review
All I can say is ..
All I can say is ... WOW... AMAZING, BEAUTIFUL & “Excellent service”. :)
September 22, 2019
Unprompted review
Reply from YG Travel
Thank you
Professional, comfortable and great customer service
On time, clean, comfortable. The drivers were professional and courteous. Our swimming club will be using YG Travel again. Jaya taking our booking was also very helpful and efficient. Thank you
September 14, 2019
Unprompted review
Reply from YG Travel
Thank you
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.