YG travels have provided a safe & reliable service for school runs for my daughter for the past 3 years. I am impressed with Jaya’s quick response & ‘kid’s safety first’ attitude. Recently, they accom... See more
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Trip to Buckland Halls, Wales was great! Jaya & Hiren of YG travels were very professional and helpful throughout. The seats on the executive coach were very comfortable. The Executive Coach arrived... See more
Company replied
Very poor customer service. No responses to the queries you ask while using their services. The customer service used to be good when we started using their services for school run but has deteriorat... See more
Jaya was incredibly helpful throughout the booking process. Our coach was executive fleet and fantastic! Our clients were so very pleased. It helped make a great day out even better. Our drivers, Harr... See more
Company details
Information provided by various external sources
We are registered PSV and PHV License operator in South East of England area. We provide transfers to and from all London airports for both individuals and groups, with the accent on a courteous and thoroughly professional personal service at fixed prices (no hidden charges). 24 hours a day. 7 days a week. We aim for the best customer service and great value for our clients whilst our dedicated management and operations teams ensure passenger safety and high service levels are our top priorities.
Contact info
Unit 35- Hallmark Trading Centre, HA9 0LB, Wembley, United Kingdom
- 01981205002
- sales@ygtravel.co.uk
- www.ygtravel.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Safe & reliable
YG travels have provided a safe & reliable service for school runs for my daughter for the past 3 years. I am impressed with Jaya’s quick response & ‘kid’s safety first’ attitude. Recently, they accommodated our exchange student on the coach, which was really kind & considerate. Thank you!
It was great very helpful and…
It was great very helpful and cooperated with us every step of the way!
Poor customer service
Very poor customer service. No responses to the queries you ask while using their services. The customer service used to be good when we started using their services for school run but has deteriorated.
Bad company bad service
Mrs Jaya Sajnani send for me a contract to sign from 15/08 to pay 295£..no cancellation for this contract..When I asked how can I pay on 15/08 and GCSE result will be on 22/08 so I don’t know if my daughter will have a place or not they take my daughter out from the list. So if my daughter have no place I must pay 295£ for 9 months. Bad company to get my money like this. I wouldn't recommend this company for any one. I have all the email from this company.
What a lovely day we had Manhar our…
What a lovely day we had Manhar our driver was so attentive and welcoming. I would definitely recommend YG TRAVEL to anyone. Thank you so much
Absolute disgrace
Absolute disgrace. Lack of decent customer service, rude, unhelpful, abrupt and arrogant.
The staff reduced me to tears with their rude responses on the phone.
Will never use them again.
Stay away. Very disappointed especially as they are extortionate
A personalised executive coach service…
A personalised executive coach service that was highly attentive to all my requests and needs. The coach was comfortable and prompt and the driver very communicative. Would definitely use them again.
4.5/5 star service
YG Travel maintained very high standards of health & safety during this very tough Covid period. Very professional service & driver.
Great Service, always on time and very patient with the children.
Daily updates by Jaya and live location tracking are very helpful. Thank you!!

Reply from YG Travel
Good service and timely pickup/drop…
Good service and timely pickup/drop off. Friendly and professional service..

Reply from YG Travel
For all wanting to travel with a peace of mind.
A very good and reliable service. We never have to worry about anything if we know we are using YG Travels.

Reply from YG Travel
The services offered are excellent
The services offered are excellent.
The driver was very punctual and very well behaved .
He was cooperative and helpful throughout the journey.

Reply from YG Travel
Excellent service and Hitesh bhai is an…
Excellent service and Hitesh bhai is an awesome person

Reply from YG Travel
On time service and nice keep up of…
On time service and nice keep up of vehicles

Reply from YG Travel
Outraged with the YGT and how they have…
Outraged with the YGT and how they have treated our group booking.
We understand the pandemics we are facing, but it is out of our hands.
Our booking has been cancelled and a refund has not been offered or issued, credit notes & vouchers are not what we as a group want.
You took the money and haven’t provided the service.
We would like our money back for what we haven’t received

Reply from YG Travel
YG Travel
YG Travel has excellent customer service with reasonable prices, drivers are well trained...... I highly recommend it.
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