One of the few EU suppliers that have actually mastered the art of selling to UK. Great range of clothing with sometimes some seriously good deals to be had. Delivery charge is very reasonable, and th... See more
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Everything was great. I purchased a suit and I had limited time before the event. I contacted customer service and they expedited shipment. The only problem I had was with Klarna. I wanted to pay i... See more
Pricing/sales re great. Ship times are quite slow, Free Express shipping for regular shoppers & $400+ orders would be great though.
Company details
About YOOX
Written by the company
Explore YOOX, the world's leading online lifestyle store for fashion, design and art: a special shopping experience awaits!
Shop the most prestigious brands for men, women and kids, along with a sophisticated selection of home design and exclusive collaborations with international artists and designers.
Discover new arrivals and incredible deals every week. YOOX is synonymous with reliability, quality and convenience, thanks to our competitive pricing and quick and easy returns that ensure worry-free shopping from start to finish.
We’ve got just the thing for you: create your dream wardrobe with unique pieces and sought-after styles.
Each purchase on YOOX is authentic and secure, managed with careful attention to detail and a customer-centric philosophy.
Don’t miss out on the chance to create memorable fashion moments with exclusive and iconic pieces.
Get inspired by our curated edits: find everything you’re looking for on YOOX!
Contact info
Italy
- www.yoox.com
4.2
Great
125K reviews
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I have been shopping at YOOX for many…
I have been shopping at YOOX for many years. I am very satisfied with both the delivery and the quality. Of course I would like more discounts :)
April 29, 2026
My recent purchase was bad
My recent purchase was bad , the size indicated was different as the second pair of pants have the same number size but be completely different sizes(fit) by the same designer different?
Totally disappointed!
April 28, 2026
Reply from YOOX
Hello, thank you for your comment. We are sorry to hear that your experience on yoox.com was not up to your expectations: the opinions of our customers help us continuously improve our services. If you need any assistance, please contact us by filling out the form available in the Customer Care area, at yoox.ly/yooxlovesyou or on Facebook Messenger and we will be more than happy to help
I love my YOOX!
April 28, 2026
The package of the clothing
The package of the clothing or the paper box is worn out sometime. The products inside the box are so wrinkled.
April 28, 2026
INTERESTING OFFERS
April 27, 2026
Price and Product are perfect!
April 27, 2026
Using ups for delivery is fantastic
Using ups for delivery is fantastic, great selection of styles, high quality products
April 27, 2026
Terrible experience with YOOX
Terrible experience with YOOX.
I ordered a pair of Ferragamo shoes listed as UK size 7, but what I received was US size 8.5, which according to Ferragamo’s own size guide is around UK 5.5 — significantly smaller than advertised. This is not a minor difference, it’s a completely incorrect size.
When I contacted customer service, they refused to acknowledge the issue properly and still tried to charge a return fee, even though the item was clearly not as described. Customers should not be paying for a retailer’s mistake.
Very disappointing service and poor handling of a straightforward issue. I would not recommend buying from YOOX if you expect accurate product descriptions or fair customer support.
April 27, 2026
Unprompted review
Reply from YOOX
Hello, thanks for the information. We are sorry that there was an issue with the item included in your order. We will forward this information to our warehouse to avoid similar situations in the future. Our goal is to guarantee items with the highest quality standards, and it is thanks to your feedback that we are able to improve our services. We have seen that you already received assistance via email and that the issue has been resolved. You can always contact us for any assistance by filling out the form available in the Customer Care area, at yoox.ly/yooxlovesyou or on Facebook Messenger and we will be more than happy to help
Great online shop with competitive…
Great online shop with competitive prices. Fast shipping, easy returns. Highly recommended.
April 27, 2026
Too much stress with delivery service
Too much stress with delivery service. Day of delivery changed and next day nobody came though in the ups tracking it was written that they passed and found nobody!!! It is insane because it is my working adress and I was here till 23.00 that day!!! I received my parcel 2 days later in an anonymous box with a part of the original box I assume very moist with the tag with my name and address in bad condition. Inside there was a bag in good condition and a very wrinkled jacket in your usual white paper completely ruined fortunale the paper not the jacket …not the best delivery I ever had from you. What happened I do not know. I took some pictures of the packaging in case you need them.
April 27, 2026
I love to shop from yoox
April 27, 2026
perfect prices and services
April 27, 2026
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