York Motorbikes Reviews 

112
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Absolutely brilliant service….had bike failed MOT else where that need work done on head bearings.. Asked if they could look and repair .. Called in this morning 8th June took it straight in made... See more

Rated 5 out of 5 stars

Superb buying experience. I purchased a lovely BMW R NINE T in rare 8 Ball Red. I dealt with Jason and it was like buying from a good friend. From presentation video, through to the final d... See more

Rated 5 out of 5 stars

Called on Thursday to ask if they could book me in for investigation into my rough running bike, and they said just to pop in and we'll have a look first. Took my bike in on the Saturday morning, th... See more

Rated 5 out of 5 stars

The guys at York Motorbikes are first class! Jason helped me purchase my first Scrambler 900 and it is an absolute beaut! Delivery within the week for a very reasonable price, major service completed... See more

Company details

  1. Motorcycle Dealer
  2. Motorcycle Repair Shop

Written by the company

York Motorbikes was established in 2016 by owner Dave Jeffrey. A highly experienced technician, Dave has been in the trade for over 28 years. When it comes to our customers, we offer a fast, efficient turnaround whilst maintaining the highest of standards. At York Motorbikes, we pride ourselves on our ability to offer customers an exceptional professional experience. We are Triumph and Honda specialists but we also offer a full range of services for all makes and models of motorcycle. From MOT’s to servicing and repairs, we’ve got you covered. Our fully equipped workshop has a comprehensive range of genuine and non-genuine parts, and we work to the customer's preference. We also use the latest 'texa' diagnostic software to accurately identify codes and extinguish service lights for all makes and models. Each job is priced individually and an accurate quote is always given. York Motorbikes has an outstanding reputation for customer service. As we recognise that it is not always possible for customers to contact us during workshop hours (8.00am-5.30pm), Dave can now be reached outside of our standard operating times for advice and bookings on: 07720 835442 Thinking of selling your motorbike? As the UK’s leading independent motorbike dealer, we pride ourselves on honesty & trust by taking all the stress and hassle out of private selling with a no haggle valuation. Our expertise and passion for motorbikes has earned us a solid reputation over the last 20 years in buying & selling motorbikes which sets us apart from the rest. This simply means, you and your two wheels are in the best hands with us at York Motorbikes and will look forward to helping you sell your motorbike. We've Delivered & Collected 1000's of Motorbikes Across the UK Have you bought or sold a bike over the internet? Need it delivering or collecting? Whether you are a trade or retail customer with any make and model of motorbike we can cater for your needs, Drop us a message for a free no obligation UK delivery/collection quote If you're looking for some new wheels then check out our online store where we have all our used motorbikes listed for sale with finance available of every used bike and we welcome part exchanges


Contact info

4.9

Excellent

TrustScore 5 out of 5

112 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(112)

28 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

1st class

Great people to deal with, Jason couldn't of done more to help and was very knowledgeable with all my questions and queries.
Even after I had taken delivery of my bike they still had the time to speak to me when I needed a couple of questions on maintenence.
Highly recommend.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Happy Customer! Thanks York Motorbikes.

Fuss free purchase, bike was everything as promised. Would definitely recommend Jason and York Motorbikes if you're considering a purchase.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Bought my second bike from these guys…

Bought my second bike from these guys very polite and friendly not pushy .I.part.ex.my old bike for another gave me a very good px.price ,not a low-ball figure couldn't be any fairer with price.Gave me a date when it would ready for delivery after mot Very good service with plenty of bikes to choose from.Thanks Nigel

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

York motorbikes

Jason at York motorbikes was very pleasant to do business with. Good communication throughout the buying process and the bike arrived in no time at all. Thank you very much!

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

5 star plus

5 star plus, service, a professional and relaxed atmosphere while being guided by Jason with his wealth of knowledge.
I found that nothing was too much trouble and the thought was to satisfy his customer, which he did with me.
I picked up yesterday an 11 BMW R1200R, the machine had been full serviced, MOT, and valletted to the highest standard possible.
I have the greatest respect for Jason, and his team its what makes purchasing a Motorcycles relaxing and a pleasure. Thank you all for your courtesy and respect.
you can't do better than going to visit Jason and the team.
Very Best Regards
Andy Topham

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Huge shout out to York motorbikes

Huge shout out to York motorbikes. Bought a tracer 900 gt from them 2 months ago and I WANTED a clutch basket upgrade , they offered to do the work F.O.C under there 3 month warranty if I paid for the upgraded basket. I book the bike in and just short of a week had it back again running absolutely fantastic. Can’t thank these guys enough. A proper bikers garage. See u guys nxt year for its annual service.

June 26, 2025
Unprompted review
Rated 3 out of 5 stars

Bought a Bike, But No test ride regretful purchase

Disappointed by Lack of Test Ride, Despite Good Service
I purchased a motorcycle from here and while the service from the staff was excellent they were friendly knowledgeable and the overall buying process (aside from this one issue) was smooth I've been left very disappointed and regretful due to their policy of not offering test rides.
As a customer expecting to make a significant purchase like a motorcycle I naturally anticipated being able to test ride the bike to ensure it was a comfortable fit for me. This policy was not communicated to me upfront, and I only became aware of it during the actual buying process. This was a considerable surprise and put me in a difficult position.
Unfortunately because I couldn't test drive the motorcycle I now realise it isn't comfortable for me, which is a crucial factor for any rider. Had I known about the no-test-ride policy in advance or had the opportunity to properly assess the bike's comfort on the road I would have made a different decision.
While I appreciate the good service otherwise the lack of transparency about such a fundamental policy and the resulting discomfort with my purchase means I cannot fully recommend this dealership for motorcycle purchases unless you are absolutely certain of your needs without a test ride. It's a vital part of the buying experience that was missing for me

August 1, 2024
Unprompted review
York Motorbikes logo

Reply from York Motorbikes

Hi Sam,

Thank you for taking the time to leave a review.

We’re disappointed by your 3 star review, as it feels very unfair given the facts of your purchase.

You clearly state that you were informed of our no-test-ride policy during the buying process. At that point, you had every opportunity to walk away if you felt a test ride was essential. Choosing to go ahead and buy the motorcycle anyway was entirely your decision.

To then blame us after for the bike not being a good fit isn’t reasonable. We were transparent about our policy when you asked us the question if you could test ride it and it was your responsibility to decide whether or not to proceed.

We appreciate your comments on our staff and service being excellent, but we strongly disagree with your suggestion that we weren’t upfront. Your discomfort with the bike is unfortunate, but that outcome was avoidable, and the responsibility lies with the buyer when all relevant information has been provided beforehand.

Rated 5 out of 5 stars

Pleasure to deal with

Pleasure to deal with, great price for trade in and the new bike. Really great service, and easy process.

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

These people are totally …Top team

These people are totally professional.
I received by bike today as promised.
Nothing was too much trouble, they so helpful.
Great deal, great service, great bike,
Got a good realistic price for part ex
Large thankyou to
Jason and the team
You can deal with confidence

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Bought a CBR650R today from Jason

Bought a CBR650R today from Jason, they sorted everything out on the bike for me with a fresh service and MOT, really friendly and great service, thankyou👍

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend it York Motorbikes

I highly recommend it York Motorbikes.
I bought Suzuki GSR1000 online :)
I saw my bike after delivery first time but everything was absolutely perfect that like Jason said.
Right, Jason it’s the best guy, just brilliant:)
He was very patient with my milions questions:) he make for me videos, plenty of pictures
Really pro seller
Highly recommend again.

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

I called in on the off chance they…

I called in on the off chance they might be able to help me with a repair on my Tiger 800 which had a problem with the gear selector mechanism. The waiting list was too long to book the bike in but Dave was good enough to advise me and help identify and locate the part needed (which I had been advised was unavailable). With the confidence he gave me I was able to complete the job myself.
Thanks to York motorbikes I now know my bike that bit better. Good old fashioned service delivered in a smart modern environment. I can't recommend them highly enough.

April 20, 2025
Unprompted review
Rated 5 out of 5 stars

Aprilia SR GT 200

Just bought an Aprilia SR GT 200. A very pleasant experience. Excellent service from the team at York Motorbikes. Jason was really helpful. This is my first purchase from them, but I can highly recommend.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

York motorbikes annual service

I took my bike to York motorbike’s today for the annual service and MOT.
I had booked in for a minor service after they did the Ducati Desmo, belts and major service last year. It hadn’t been used much, so rather than do the minor service, you did a check over, with oil and filter service.
What a great experience, super friendly staff and the bonus is they’ve saved me enough for the rear tyre I need.
I can’t recommend them highly enough.
Thank you.

March 7, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look