2 years ago I was a customer of a electricity company who had offered 42 percent discount on usage. Unfortunately at the end of 12 months the discount reduced to 30 percent and the charges increased.... See more
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See what reviewers are saying
SPOKEN WITH JEANE. POLITE AND VERY PROFESSIONAL LADY.UNDERSTANDABLE WITH MY PROBS WITH ENERGY AUSTRALIA IN THE PAST. HER EXPLANATION WAS FULL AND "EXHAUSTED". YOU COULD BEE LUCKY TO HAVE EMPLOYEES... See more
I have seen the ads for Compare the Market on TV but wasn't sure of what it meant until my electricity bill kept going up n up with every new gadget we had to get for which we had no choice so I went... See more
Harold was amazing, polite, professional and very helpful. Thanks to him and youcompare and his research we have switched and will now be saving up to 40% on our usage rates. Harold was very patient... See more
Company details
Information provided by various external sources
At youcompare, we compare rates and plans on electricity & gas, broadband, mobile phones and pay TV. Since 2005, we have been crafting & refining our comparison tools to ensure that we can find the best deal possible for you. Plus, our services come at no cost to you.
Contact info
Flinders Street, 3000, Melbourne, Australia
- 1300 321 160
- www.youcompare.com.au
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Better Power saving offered
Great friendly service and they negotiated/delivered better power savings as confirmed now by the Power Company. I hold no reservations in recommending youcompare. With thanks.
A very easy process
The whole process was very easy and the team member was very friendly and professional.
very helpful
Electricity Bill Compare
Helped me understand and read the electricity bill, and found me a better provider to go with. Thank you for your service and understanding.
Prompt reply and a good result stayed…
Prompt reply and a good result stayed with current supplier but received a better deal, Thank you.
I was only looking at comparison quotes…
I was only looking at comparison quotes myself. Phone call received from the operator was unexpected. Explained that I was not expecting to transfer companies at that particular time. I was still looking at all my options. Told the lady on the phone this, but she just kept talking, asking questions and wanting my personal details to complete an online transfer request straight away. Continued to express my desire that I did not want to do this at that point in time. Anyhow, information given to me for AGL was very competitive, but after phone call to my existing provider, I have decided to stay with them. So..... I will be cancelling the policy that she set up for me, mainly because firstly, I didn't want anything done over the phone at that time, and secondly, because the lady was so 'pushy', talking really fast and not understanding my needs as a consumer. I will use the 10day cooling off period to cancel this policy. Last time I will use this service. I will phone providers myself and get information that I need myself.

Reply from youcompare
Very helpful with information can understand
Very helpful with information
I found them to be very helpful and efficient
I found them to be very helpful
Energy provider service
GReat service . A bit confused at the beginning why I received the call. Would benefit in setting the context clearly at the beginning of the conversation. Thank you
Quick & very helpful.
Great experience lovely people to talk…
Great experience lovely people to talk to
Options well explained.No pressure
very good service found a cheaper…
very good service found a cheaper electric supplier
When the consultant first rang me I was…
When the consultant first rang me I was unable to talk and he arranged (and rang back) at the agreed time.
Conversation or interview was too long
Conversation or interview was too long, time consuming. Good otherwise.
Cheers.
Was happy with gas and electricity…
Was happy with gas and electricity review and recommendation... look forward to predicted savings!
All great from start to finish .
was very helpful
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