youcompare Reviews 

482
•
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

2 years ago I was a customer of a electricity company who had offered 42 percent discount on usage. Unfortunately at the end of 12 months the discount reduced to 30 percent and the charges increased.... See more

Rated 5 out of 5 stars

SPOKEN WITH JEANE. POLITE AND VERY PROFESSIONAL LADY.UNDERSTANDABLE WITH MY PROBS WITH ENERGY AUSTRALIA IN THE PAST. HER EXPLANATION WAS FULL AND "EXHAUSTED". YOU COULD BEE LUCKY TO HAVE EMPLOYEES... See more

Rated 5 out of 5 stars

I have seen the ads for Compare the Market on TV but wasn't sure of what it meant until my electricity bill kept going up n up with every new gadget we had to get for which we had no choice so I went... See more

Rated 5 out of 5 stars

Harold was amazing, polite, professional and very helpful. Thanks to him and youcompare and his research we have switched and will now be saving up to 40% on our usage rates. Harold was very patient... See more

Company details

  1. Internet Service Provider
  2. also in
  3. Housing Utility Company

Information provided by various external sources

At youcompare, we compare rates and plans on electricity & gas, broadband, mobile phones and pay TV. Since 2005, we have been crafting & refining our comparison tools to ensure that we can find the best deal possible for you. Plus, our services come at no cost to you.


Contact info

4.2

Great

TrustScore 4 out of 5

482 reviews

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4.2

All reviews

(482)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

More interested in selling the product before listening to customer's requirements.

I only wanted to find out a few details regarding plans of other suppliers, but I found your sales people prematurely taking steps towards me changing suppliers before I was prepared to decide on my next step. No, I would not recommend you to any of my friends, Keith Mills.

January 25, 2019
Unprompted review
youcompare logo

Reply from youcompare

Hi Keith,

Thank you for taking the time to leave a review.

We apologise for the negative experience that you had using our service.

Please email us at feedback@youcompare.com.au so we can look into this matter further.

Kind Regards,
Josh

Rated 3 out of 5 stars

Gas and Electricity comparison

Service operator was not able to offer much of a change and once he knew that I was with AGL did not pursue the comparison between other companies, I thought this was the whole reason for his phone call. He also was very difficult to understand.

January 24, 2019
Unprompted review
youcompare logo

Reply from youcompare

Hi Leanne,

Thank you for taking the time to leave a review.

I am sorry for the negative experience that you had using our service.

Please email us at feedback@youcompare.com.au so we can look into this matter further.

Kind Regards,
Josh

Rated 5 out of 5 stars

In my case I had bad experience with…

In my case I had bad experience with Simply Energy - poor quality service and deal all together not so good plus they didn't include my energy production from the solar system in my invoice. Things like that are important to a customer, a specially for low income people.
Being very dissatisfied with current supplier I had no other option, but to look for another one with better deal and service.
" You compare," helped me out in finding right company in my area offering much better options. They saved my time and also gave me good advice what was very welcome since I don't have much experience in such a business dealings.

January 24, 2019
Unprompted review
Rated 4 out of 5 stars

worth the time

very helpful although a little hard to understand(their english), patient and didn't take too long, overall great.

January 23, 2019
Unprompted review
Rated 5 out of 5 stars

There’s nothing to lose in comparing

With the information youcompare gave me, I realised my electricity rates were quite higher than the competitor, making my bills add up, and was no longer even receiving a good discount. Now I have switched, hopefully no more nasty shocks in the mail. Thanks youcompare. 😀

January 22, 2019
Unprompted review
Rated 5 out of 5 stars

Discounts

Wi feel their discounts are are great with what we were paying for our our gas account and you can get more off other bills if you are prepared to ask

January 21, 2019
Unprompted review

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