Young Driver Reviews 7,228

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, patience, and professional approach, which greatly contributes to a positive learning environment. The booking process is frequently described as easy and efficient, and the overall service is highlighted as excellent, with many appreciating the clear instructions and well-organized sessions that build confidence in young drivers. However, some customers also noted issues with the booking system, experiencing administrative errors that led to instructor changes. A few other people felt that the instruction provided was rushed or not sufficiently informative, with some instances where the driving time was perceived as limited or the explanations unclear, particularly for new drivers.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the instructors for being... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the experience amazing, well-run,... See more

Booking process

Customers had positive experiences with the booking process. Many found it easy and quick to book, with some... See more

Instructions

Users describe positive interactions with instructions. Many customers highlight the helpful and patient... See more

Service

Reviewers mention positive feedback about service. Many customers express satisfaction with the lessons,... See more

Based on these reviews

Rated 5 out of 5 stars

Bought for my sons birthday I'm so glad I did Was a great day and cant believe how much actual driving he did in the 1/2hr slot as this was his first time driving and he really enjoyed the experienc... See more

Rated 5 out of 5 stars

Really great 1st experience. An hr flew by. Cones, Reversing, 3 point turn and many other things experienced. Great to watch, great view from Bridge. All kids smiling afterwards.

Rated 5 out of 5 stars

Booked a driving lesson with 'Young Driver' for my teenage son. Instructor (Andy) was friendly and professional. Venue at Cribbs Causeway Bristol was a little small but laid out well. My son enjoye... See more

Rated 5 out of 5 stars

My Grandson enjoyed the lesson ......he felt that he had actually learned to drive,this was his second hour lesson .... he understood how to use the clutch, this experience really boosted his self est... See more


Company details

  1. Driving School

Written by the company

Behind the wheel of a Suzuki Swift or similar vehicle, kids over 9-years-old can have their first taste of proper driving in a safe environment, on private land with a specially trained professional driving instructor and in a dual-controlled car. They’ll learn how to change gear, steer, manoeuvre, tackle junctions and so much more! Little ones aren’t forgotten, younger drivers aged 4-9 can also have fun and learn the basics of driving in our specially designed, and built by us, Firefly Sports electric supercars. We have 70+ venues across the UK, so you're likely to find a Young Driver venue conveniently located near you. With more than 1.4 million lessons delivered and 14 years of experience, we are the leading under 17 driving school in the world. Fun, safe and memorable are our main keywords and we’ll make sure those apply to your youngster’s lesson every single time they have a driving lesson with us.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My son enjoyed this experience so much…

My son enjoyed this experience so much 💙
The instructors were fantastic, and it really built his confidence.
He especially loved the opportunity to drive a porsche! So much so that we booked him a 2nd go on the same day!
Mick the instructor was amazing ⭐️⭐️⭐️⭐️⭐️

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing, confidence boosting

Our 14 year old daughter lost her sight in her right eye in and has had her left hand rebuilt after an accident 9 weeks ago.
Our instructor Anth was amazing with her and the confidence boost it has givem her is priceless. Thank you all so much for the advice and time.

January 24, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t waste your money they don’t do…

Don’t waste your money they don’t do what they say on the tin!! Young drivers the instructor my daughter went with for hours lesson we filmed the whole lesson she drive for less than 6 minutes in that lesson I contacted customer service and the manager was very rude in her email communication she offered a free 30 minutes lesson which was all good fully appreciated but when she said oh but sorry we don’t do Chester racecourse I would have to travel 46 mile round trip erm no thanks just refund she said NO she wants my video evidence to prove, get the mileage off the driver as each lesson is logged PLEASE GO AND HIRE YOURSELF A DUAL CONTROL CAR FROM ARNOLD CLARKE ITS HALF THE PRICE OF THESE LESSONS AND DO IT YOURSELF

Thanks for your reply you have the evidence recorders mileage after each lesson by the instructor will show you mileage driven on the lesson

June 21, 2025
Unprompted review
Young Driver logo

Reply from Young Driver

Hello,

Thank you for providing a review.
We look forward to receiving the video evidence, as discussed previously.

Kind regards,
YD team

Rated 5 out of 5 stars

Fab Driving Lesson

Booked a driving lesson with 'Young Driver' for my teenage son. Instructor (Andy) was friendly and professional. Venue at Cribbs Causeway Bristol was a little small but laid out well. My son enjoyed the lesson and came away wanting to learn more. A great introduction to driving in a safe environment.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant!

My just turned 9 year old son had an hour lesson today at the Clifton site... it was great! He loved it, I was so impressed by how much driving he actually did in the lesson. The whole atmosphere was very relaxed, and it was amazing how calm all the young drivers were. Excellent purchase and I'm sure he will be back for another lesson

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

I wondered if my Grandson would like…

I wondered if my Grandson would like the experience of his first time driving a real car, I can say that from start to finish of the experience, it was amazing, the greeting from the team at the reception on arrival, friendly, explained everything,
The instructor, Ifty, was professional in everyway, very pleasant, went through everything my Grandson had gone through while driving. I had nothing to worry about, as my Grandson thought it was amazing,
I'm very impressed, and have already booked for another lesson.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Confidence building and brilliant

My daughter is 13 and has been having lessons with Young Drivers since her 10th birthday. She’s had multiple sessions over the years and has absolutely loved every single one.

A huge special mention to Rani – my daughter literally begs to have her each time. They get on brilliantly, and Rani has such a calm, encouraging way of teaching that instantly puts her at ease. The confidence my daughter has gained is amazing to see.

I think it’s fantastic to get children used to real cars in realistic, road-like situations from a young age. Driving means a lot to me personally, so being able to give my daughter this experience over such a long period of time is incredibly special.

I honestly can’t recommend Young Drivers enough. Professional, reassuring, and genuinely valuable for young people.

August 30, 2025
Rated 5 out of 5 stars

I think every learner should do at least one

I love young driver, I recommend it to everyone I talk to. My daughter is young, has some SEN issues and the instructors are very good, patient and calm and it's a wonderful introduction to driving without all the stress of a real road.

January 3, 2026
Rated 5 out of 5 stars

My 15 year old was delighted with his…

My 15 year old was delighted with his driving experience at Stoneleigh today. He has never driven before but in no time was driving around the course, changing gear, steering and using the clutch. Staff were all pleasant and helpful.

As a driving instructor myself I have experienced pupils who have said they had been on a Young Drivers experience before they were 17 and the first lesson has always gone a lot more smoothly as they had some prior experience.

Will be definitely be booking my son some more lessons before he turns 17 and i can take over.

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent and unique experience of driving a fire engine for my son who greatly enjoyed the drive. Easy to book, location near to where we live so perfect and well organised on the day. Could not fault Young Drivers and would highly recommend.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

My son absolutely loved his young drivers lesson. The instructor was so friendly and encouraging. Great experience.

January 3, 2026
Rated 4 out of 5 stars

Great experience for teen

I had booked a young driver lesson as a gift for my son's 13th birthday. We went along today to their venue at Braehead shopping centre (Glasgow), it was really easy to find, signposted very well. We purchased a 30 min lesson as didnt want to overwhelm my son in case he didn't like it but he absolutely loved it. He done a lot in the 30 minutes so we will definitely be booking some more lessons I think its great to learn all the basics of driving before getting on to the road so will keep this up till he starts his on road lessons at 17.
I knocked off one star as we had paid for an in car film and when we got home to watch it there was nothing in the SD card we were given. We tried it on 5 different devices and on each of them it said no content available/this folder is empty so that was quite gutting as really wanted to have that to watch. Have emailed Young Driver regarding this.

January 17, 2026
Unprompted review
Rated 5 out of 5 stars

Our 14 year old had a Young Driver…

Our 14 year old had a Young Driver experience and very much enjoyed it. It was a very large venue and he was able to practice several manoeuvres - driving for the full hour. We did this in January and it was very cold - there’s nowhere warm to sit at the Knutsford venue so bear that it mind!

January 3, 2026
Rated 5 out of 5 stars

Great for pre teens to get off their games!

This experience was purchased for my 12yr old. What a fantastic gift. Not only did he achieve a skill in control of the car, he drove without undue hesitation and a quiet confidence.
His first lesson and more to come without a doubt.
He was buzzing for more.
A great opportunity for all kids.

January 3, 2026
Rated 5 out of 5 stars

A safe way for your child to start learning to drive

My daughter was treated with great respect and really enjoyed her driving experience. The first thing she said at the end of the lesson was when could I book her another lesson. So I would highly recommend Young driver for anyone who wants to give their kid a head start to learn to drive.

January 3, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look