Young Driver Reviews 7,227

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, patience, and professional approach, which greatly contributes to a positive learning environment. The booking process is frequently described as easy and efficient, and the overall service is highlighted as excellent, with many appreciating the clear instructions and well-organized sessions that build confidence in young drivers. However, some customers also noted issues with the booking system, experiencing administrative errors that led to instructor changes. A few other people felt that the instruction provided was rushed or not sufficiently informative, with some instances where the driving time was perceived as limited or the explanations unclear, particularly for new drivers.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the instructors for being... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the experience amazing, well-run,... See more

Booking process

Customers had positive experiences with the booking process. Many found it easy and quick to book, with some... See more

Instructions

Users describe positive interactions with instructions. Many customers highlight the helpful and patient... See more

Service

Reviewers mention positive feedback about service. Many customers express satisfaction with the lessons,... See more

Based on these reviews

Rated 5 out of 5 stars

Bought for my sons birthday I'm so glad I did Was a great day and cant believe how much actual driving he did in the 1/2hr slot as this was his first time driving and he really enjoyed the experienc... See more

Rated 5 out of 5 stars

Really great 1st experience. An hr flew by. Cones, Reversing, 3 point turn and many other things experienced. Great to watch, great view from Bridge. All kids smiling afterwards.

Rated 5 out of 5 stars

Booked a driving lesson with 'Young Driver' for my teenage son. Instructor (Andy) was friendly and professional. Venue at Cribbs Causeway Bristol was a little small but laid out well. My son enjoye... See more

Rated 5 out of 5 stars

My Grandson enjoyed the lesson ......he felt that he had actually learned to drive,this was his second hour lesson .... he understood how to use the clutch, this experience really boosted his self est... See more


Company details

  1. Driving School

Written by the company

Behind the wheel of a Suzuki Swift or similar vehicle, kids over 9-years-old can have their first taste of proper driving in a safe environment, on private land with a specially trained professional driving instructor and in a dual-controlled car. They’ll learn how to change gear, steer, manoeuvre, tackle junctions and so much more! Little ones aren’t forgotten, younger drivers aged 4-9 can also have fun and learn the basics of driving in our specially designed, and built by us, Firefly Sports electric supercars. We have 70+ venues across the UK, so you're likely to find a Young Driver venue conveniently located near you. With more than 1.4 million lessons delivered and 14 years of experience, we are the leading under 17 driving school in the world. Fun, safe and memorable are our main keywords and we’ll make sure those apply to your youngster’s lesson every single time they have a driving lesson with us.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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Replied to 90% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

My grandson came to one of your…

My grandson came to one of your sessions last year at the bath and west showground and it was absolutely awful, there was no communication between any of the instructors, the instructor was rude to grandson and by the end of it, he left and said he never wanted to come back

June 14, 2025
Unprompted review
Young Driver logo

Reply from Young Driver

Hi there,

Thank you for your feedback.

We're sorry to hear that we failed to meet your expectations. Please email us your order number at info@youngdriver.com in order that we can discuss this further with you.

Many thanks,

Charlotte

Rated 2 out of 5 stars

I like ingolston better

My son enjoyed the ingleston one better than the Falkirk becouse of the racing track in ingleston..
Parents wouldn't you want you child to have smile on there face then go to ingleston if you want your child to come out of there car and say I liked it but would have probably proffered the one in ingleston parents thinck of that . That will make your answer

January 4, 2026
Unprompted review
Young Driver logo

Reply from Young Driver

Hi Conor,

Thank you for your feedback.
The venue at Ingliston is a Supersite and recommended for more experienced participants.
The Falkirk venue is a smaller site, but participants are still able to complete a number of items contained within the Drive Diary.

Many thanks,
Charlotte

Rated 5 out of 5 stars

A fantastic experience for both my…

A fantastic experience for both my children and good to get them prepared to drive before they get to 17.
Two fantastic, patient, funny and understanding instructors made the hour so enjoyable for my son and daughter, I couldn’t recommend them more!!

January 3, 2026
Rated 5 out of 5 stars

Such a wonderful present and investment

Great set up and tuition for a young boy/girl to benefit from. The instructor was really outstanding: personal, motivational, professional, encouraging and a real inspiration for my son. We'd highly recommend this opportunity for your son or daughter.

January 3, 2026
Rated 5 out of 5 stars

Our son loved it

Our son loved it, first time behind the wheel of a car. It has given him confidence to go forward at the age of 10. The only problem is he know wants to drive our own car. LOL

January 3, 2026
Rated 5 out of 5 stars

Fantastic service

Fantastic service, great experience for my daughter Thankyou! The whole team were fab! Such valuable information too, in preparing for my daughter approaching 17.

January 3, 2026
Rated 5 out of 5 stars

The young driver experience - highly recommend Malvern

The young driver experience is a fantastic way for under 17’s to gain confidence driving before starting on the main roads. It also gives reassurance to parents that their youngsters understand the basic principles before they start on the main roads.
My daughter is autistic so this experience has been a great way to test and develop her capabilities in a safe and low demand environment. The driving instructor she has at Malvern showground is extremely understanding and encouraging which has made this an enjoyable, confidence building experience for my daughter and myself. Definitely recommend !!

January 10, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, great for kids who want to learn to drive before it’s legal , my daughter loved it and we will book again 👍

January 3, 2026
Rated 5 out of 5 stars

Daughter loved it

This was my daughters second time with the same instructor which she was pleased about, the instructor was very easy to talk to and very patient, my daughter felt very relaxed with her. My daughter loved her driving experience and is looking forward to her next one.

January 3, 2026
Rated 5 out of 5 stars

My grandson kallum age 11

My grandson kallum age 11 has had a few of these lessons now and absolutely loves them.He can drive pretty well now already..He is autistic and the instructors are always good at explaining and patient and friendly.he will be getting more lessons in the future

January 3, 2026

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