Kara was fantastic regarding purchase of our home in Ashleigh Road. Not at all pushy and accomodated our request for a second viewing at very short notice. Was then very helpful throughout the buying... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Your Move is a multi-award winning estate and letting agency with a nationwide network of connected branches, offering expert property services across England, Scotland and Wales. Whether you're buying, selling, renting or letting, our local property professionals are here to guide you every step of the way. We put our customers first in everything we do. From initial valuation to final completion, Your Move is committed to delivering exceptional service, honest advice, and tailored support. We pride ourselves on our clear communication and personal approach, because we know that no two moves are the same. With decades of experience and local market knowledge, our team takes the time to understand your needs and ambitions, ensuring a smooth and stress-free journey. "All under one roof" - we also offer access to trusted partners for mortgage advice, insurance, surveying and conveyancing, making Your Move a truly comprehensive property solution.
Head Office - Newcastle House, Albany Court, Newcastle Business Park, NE4 7YB, Newcastle upon Tyne, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A "Sold" board magically appears as advertising but wouldn't it have been more sensible to have one advertising the property during the whole of the for sale period.?
Now it is Sold just loads of hassle makes me think they are desperate for their fee. Hassle tends to detract from the amount of time my solicitor has to do their work and therefore needs to be limited to sensible interruptions. Hassling me to hassle my solicitor but also contacting my solicitor directly - in my view unnecessary and unprofessional.

Reply from Your Move

Reply from Your Move
Great communication and very efficient. Made the whole process really simple and stress free.

Reply from Your Move
I am a woman on her own & your move have been very helpful & sympathetic. I got on with the staff in the Hoo branch

Reply from Your Move

Reply from Your Move
Purchased a home, found it difficult to get information regarding shared ownership. Incorrect information in advert, Incorrect information requested in emails. Solicitor instructed as advised by yourmove before shared ownership were aware of Sale and before any confirmation of eligibility
We are very pleased with Andrew and all staff we have been kept informed throughout the process of selling our house a buyer has been found quite quickly and sale going through also our buyer has said how good Andrew’s been at keeping them updated

Reply from Your Move
your Move in Doncaster were 1st rate, they put our property on the market within a few days, the photo and video Brochure that was sent to us via email really enhanced our property so much so that it sold within one week to the first clients. All the staff in the Doncaster office were really obliging, thanks to Richard for the photos he produced, Pam, Holly, Emily and Lewis.

Reply from Your Move
This company does everything well. In particular they keep you very well informed.

Reply from Your Move
Communicative, honest and helpful. Both Jesy and Maxine did a great job bringing the sale to the offer stage, answered all questions and gave realistic advice. Would definitely recommend.

Reply from Your Move
Absolutely excellent service communication was top notch and would recommend to anyone who's selling or maybe buying many thanks
Very friendly knowledgeable staff. It was quick and efficient
The team were excellent. Communication was top notch kept me informed every step of the way .

Reply from Your Move
Excellent informative and professional service highly recommend Stewart and his team in the Leven office
The Manager and her team at our local branch have been very efficient, friendly and have put us totally at ease.
Your move sold my property in under 6 weeks when the market was very slow. They kept intouch and all of the team were extremely helpful whenever I had a query.

Reply from Your Move
YOUR MOVE CH-LE-ST.
Without the team at Chester-Le-Street I would not have been happy to sell my house. My house was out on the market within days after checking everything was OK with me. They kept me informed of every viewing and chased the viewers up to get their feedback the very next day. I had an offer in a week which i agreed on and within 10 days the house was up as 'sale agreed'.
When I had problems with solicitors forms all I had to do was walk into the office and they would always be willing to help.
I can't thank the team enough, especially JULIA, the process wouldnt have been so smooth without her help and support.
I would 100% recommend this company to help you buy, sell or rent a property

Reply from Your Move
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.