I found their website and ordering process very easy to use. Their measuring and fitting guides were easy to follow. I placed the order and received the blinds all well within the timeframe they had... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We ordered two blind one came damaged by the carrier, I then phoned the office and spoke to Chris who was very helpful and resent the replacement blind out in good time, he also kept me updated w... See more
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As a returning customer I can highly recommend this company, their products and their customer service team. Sadly on this occasion when we opened the package containing the “ head rail” we saw t... See more
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This is 2nd order. Very happy with the my purchase. Found YBD to be one of the few companies selling different colour frames for Perfect fit blinds and the purchased mahogany colour frames were perfec... See more
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Company details
Written by the company
Your Blinds Direct is a nationwide manufacturer and supplier of bespoke window blinds. Based in Leicestershire, we have 30 years of experience in delivering premium quality window coverings at affordable prices. As manufacturers, we’re able to cut out the middleman to cut down on costs. We employ premium-quality materials and high standards of craftsmanship in our products, but we’re able to sell them at competitive and affordable prices. All our products are made-to-measure and hand-crafted to the exact requirements of our customers. We have a huge selection of blinds styles, materials, and designs readily available. Browse our website today to find the perfect product for your needs. You can also read our blog, and check out our Instagram, Pinterest for some inspiration. One of our core values is to use ethical products and suppliers in our operations. For example, investing in long-term green solutions for our manufacturing process. As a small, family-owned business we also strive to support other UK businesses wherever possible. Your Binds Direct is a member of the British Blind & Shutters Associations for over 2 decades. As one of the market experts in a blind industry, we gained the reputation of a reliable and trustworthy company.
Contact info
., United Kingdom
- 0800 029 1678
- support@yourblindsdirect.co.uk
- www.yourblindsdirect.co.uk
4.6
Excellent
187 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great service
October 4, 2023
Reply from Your Blinds Direct
Ian,
Short but sweet. Thank you for leaving a review, we appreciate every single one.
Ordered and delivered on time
Ordered and delivered on time .Queries answered on the phone without delay.
September 27, 2023
Reply from Your Blinds Direct
Hi Daverall,
I will pass you praise on to the CS team, they are always happy to help.
Thank you for the kind review.
I took Fauxwood to mean the grain…
I took Fauxwood to mean the grain effect on Sunwood Blinds. Ordered the blinds and received plain blinds. Was told tough luck.
September 5, 2023
Reply from Your Blinds Direct
Customer made the wrong choice and blamed us for not supply another blind for free. Customer was never told 'tough luck' this is a fabrication, we clearly explained that product descriptions are on the website. if you are unsure of any terminology our help desk is always ready to answer any queries.
Reply from Your Blinds Direct
Murray,
Thank you for supporting a family run business. Hope you enjoy your product.
Excellent service
I called up and was told how to order via the website, it was user friendly. Received battery charger within days. Professional, polite service.
August 23, 2023
Reply from Your Blinds Direct
Pauline, Glad we could be of service. Thank you for the kind review.
Recommended for venetian blinds!
Very good, clear website allows you to specify correct sizes. (In my case, Venetian Blinds) Amazing value, delivered promptly, with all required hardware and detailed instructions.
July 25, 2023
Reply from Your Blinds Direct
David, Thank you for taking the time to write such a wonderful review. It means a lot to a family business like ours.
Excellent quality and service xx
June 1, 2023
Reply from Your Blinds Direct
Julie,
Thanks for the review. Short and sweet, we love it xx
Blinds Direct ...Purchased Allusion blinds in Horizon…
Purchased Allusion blinds in Horizon Pewter from Blinds Direct. Great easy to use website,quick Delivery time ,packaged extremely well & had noted packaging for both left /right panels.Price also v competitive, had I used a blinds fitting Co, this job would've cost double the £s. Extremely easy to fit,top rail extremely lightweight & quick to install as were fabric slats. 230cm rail length & didn't require another pair of hands. One woman job 👌😁 .Absolutely stunning finish. One minor omission-no screws included with brackets however doesnt detract that Blinds Direct... 100% first class !!!!
June 4, 2023
Reply from Your Blinds Direct
Wow! What a review. Kat, thank you very much for such an in-depth review, we love it. Allusion blinds are a brilliant statement piece and were glad you’re enjoying your order.
High quality, easy to fit and look…
High quality easy to fit and look amazing
Customer service is great very helpful friendly and happy to go the extra mile something that is missing in the world today
We will be recommending to everyone
Neil J
May 16, 2023
Reply from Your Blinds Direct
This review nearly brought tears to our eyes with its kind words. Thank you for taking the time to write us a review, we appreciate you and your business.
Finished product not as expected
Have ordered 4 blinds from your blinds direct over 3 separate orders first 2 orders were excellent for quality and speed of service but slightly disappointed with my latest order regarding quality (end brackets won’t stay on) and also motor battery was flat.
June 4, 2023
Reply from Your Blinds Direct
Stephen,
Thanks for leaving a review. If you had let us know about your issue with the brackets we could have solved it. Due to the laws on battery transportation, we can only send batteries with a minimal charge. We would always advise charging batteries before first use.
Nice for what we paid
Perfect fit but no fixings or instructions. The weights were a bit ugly so we removed those.
Packaged really well.
Nice blinds would buy from this company again.
May 23, 2023
Reply from Your Blinds Direct
Amanda, Thank you for the review. All our instructions are online to save on paper waste.
The 'ugly' weights are industry standard, but there is an option on our site to upgrade to sealed pocket weights, which do away with the link chain for a modern, clean look.
Excellent no fuss service at a great…
Excellent no fuss service at a great price.
Goods recieved earlier than notified
Many thanks
May 15, 2023
Reply from Your Blinds Direct
Whenever we can we'll try our best to get orders out earlier than expected. Thank you for the review.
5* Quality
Excellent quality blinds fast delivery exactly what we wanted. Website was also very easy to use.
April 24, 2023
Reply from Your Blinds Direct
We're always happy when a new review pops up, thanks for leaving such a wonderful one.
Exactly what I needed
May 11, 2023
Reply from Your Blinds Direct
Richard, Exactly the kind of review we needed. Thanks for supporting a small business.
Customer Focused Company
Supplied a quality product at a very good price, and went that extra mile to satisfy my order when the courier failed to deliver. Obviously a customer focused company.
May 8, 2023
Reply from Your Blinds Direct
James,
If I had to pick a review of the month, this would be it. Thanks for being a great customer.
Bought on line but were all they claimed…
Bought on line but were all they claimed .arrived on time and good quality material and fittings.
April 17, 2023
Reply from Your Blinds Direct
Thank you for the review.
Fast delivery and fantastic quality
Fast delivery and fantastic quality. Highly recommended.
March 20, 2023
Reply from Your Blinds Direct
Jad,
Thanks for taking the time to leave a review, we appriciate it. Have a great day.
great blinds
March 16, 2023
Reply from Your Blinds Direct
Short & sweet, we like that. Thanks for the review.
Good communication all the way through…
Good communication all the way through good team
March 10, 2023
Reply from Your Blinds Direct
Nigel, Thank you for the brilliant review. You've been a great customer, come back any time.
Reply from Your Blinds Direct
Kevin, Thank you for this, we really appriciate your review, it's brightened up the cloudy day.
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