Your Blinds Direct Reviews 

187
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly appreciate the clear website and responsive, helpful staff, which make finding and purchasing the right products entirely stress-free and straightforward. Buyers frequently praise the exceptional quality, explaining that the stylish blinds arrive quickly, look lovely, and fit their windows perfectly. Some reviewers were not happy with delivery incidents, pointing out that transit packaging and physical components occasionally arrived dented or damaged during transport. However, some people mentioned that specific purchases unfortunately arrived incomplete without necessary installation fixings, while others felt assembly took a bit longer than expected.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing satisfaction with items that look... See more

Quality

Consumers find quality to be a source of great satisfaction, expressing appreciation for the first-class... See more

Order

Users describe positive interactions with order, frequently praising the easy ordering process and helpful... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising prompt arrivals and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found their website and ordering process very easy to use. Their measuring and fitting guides were easy to follow. I placed the order and received the blinds all well within the timeframe they had... See more

Company replied

Rated 5 out of 5 stars

We ordered two blind one came damaged by the carrier, I then phoned the office and spoke to Chris who was very helpful and resent the replacement blind out in good time, he also kept me updated w... See more

Company replied

Rated 5 out of 5 stars

As a returning customer I can highly recommend this company, their products and their customer service team. Sadly on this occasion when we opened the package containing the “ head rail” we saw t... See more

Company replied

Rated 5 out of 5 stars

This is 2nd order. Very happy with the my purchase. Found YBD to be one of the few companies selling different colour frames for Perfect fit blinds and the purchased mahogany colour frames were perfec... See more

Company replied


Company details

  1. Window Treatment Store
  2. Blinds Shop
  3. Interior Designer

Written by the company

Your Blinds Direct is a nationwide manufacturer and supplier of bespoke window blinds. Based in Leicestershire, we have 30 years of experience in delivering premium quality window coverings at affordable prices. As manufacturers, we’re able to cut out the middleman to cut down on costs. We employ premium-quality materials and high standards of craftsmanship in our products, but we’re able to sell them at competitive and affordable prices. All our products are made-to-measure and hand-crafted to the exact requirements of our customers. We have a huge selection of blinds styles, materials, and designs readily available. Browse our website today to find the perfect product for your needs. You can also read our blog, and check out our Instagram, Pinterest for some inspiration. One of our core values is to use ethical products and suppliers in our operations. For example, investing in long-term green solutions for our manufacturing process. As a small, family-owned business we also strive to support other UK businesses wherever possible. Your Binds Direct is a member of the British Blind & Shutters Associations for over 2 decades. As one of the market experts in a blind industry, we gained the reputation of a reliable and trustworthy company.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

187 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(187)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

received Item as ordered and in time…

received Item as ordered and in time frame stated. Will be using in future

March 29, 2023
Your Blinds Direct logo

Reply from Your Blinds Direct

Stephen, If there was an award for our favourite review of the month, this would be it. Thank you and we hope to see you again.

Rated 5 out of 5 stars

Easy to order and reasonably priced

Easy to order and reasonably priced. Delivery arrived in good time with zero damage! Everything was exactly what I ordered.

March 24, 2023
Your Blinds Direct logo

Reply from Your Blinds Direct

Ian, Thank you for the ultra postive review, what a great way to start the day. We're happy that you're happy.

Rated 5 out of 5 stars

5***** for service, quality and delivery

Delivered within the stated timescale, packaged securely. I ordered the 50mm Sunwood Lima blinds and I’m really impressed by the quality. I have the same blinds at almost every window and it’s transformed the appearance of my home. I highly recommend this company.

February 20, 2023
Your Blinds Direct logo

Reply from Your Blinds Direct

Vivian, What a wonderful review, thank you for being part of our adventure. We're happy your house has become a home :)

Rated 5 out of 5 stars

Replacement blinds

Blinds arrived on time and were as advertised. Great service

March 14, 2023
Your Blinds Direct logo

Reply from Your Blinds Direct

Mr Tyrell,
Straight to the point, we like that. Thank you for the review, come back anytime.

Rated 5 out of 5 stars

The price difference

The price difference between other site's, happy with my purchase would use company again.

January 30, 2023
Your Blinds Direct logo

Reply from Your Blinds Direct

Jason,
Thanks for the brilliant review. We do try to be competitive as possible and pass the savings on to our customers.

Rated 2 out of 5 stars

Be careful when ordering tapes on your…

Be careful when ordering tapes on your blinds for large windows with uprights as they're not designed to match the uprights and you're not told this when purchasing. Also, they were delivered on separate deliveries so I had to pay for the fitter to come back out. The blinds however are very good quality.

February 13, 2023
Unprompted review
Your Blinds Direct logo

Reply from Your Blinds Direct

This review is unjustified.
We helped the customer with queries they had before the purchase and not once did they ever question the tape positions. If they had we would have responded that tape positions are industry standard and determined by a computer, the locations are not a configurable option. 5 minutes research would have revealed this.
Regarding the separate parcels, we are not accountable for how the couriers decide to deliver the items.
We would always advise not booking a fitter until you have the products in your hands.
The customer however was very polite in their complaint.

Rated 5 out of 5 stars

Great service

January 24, 2023
Your Blinds Direct logo

Reply from Your Blinds Direct

Hi Ben, Short but to the point, we like it. Thanks for the review :)

Rated 5 out of 5 stars

Very impressed with my blinds

Very impressed with my blinds .
Delivery was as quoted. Very happy customer

January 10, 2023
Your Blinds Direct logo

Reply from Your Blinds Direct

Jonathan,
Thanks for the great review, we appreciate you taking the time.
Happy customer = Happy Business :)

Rated 5 out of 5 stars

Ordered a big sheer blind came in a…

Ordered a big sheer blind came in a total of six days now that's what you call service. cannot thank you enough 👍

January 18, 2023
Unprompted review
Your Blinds Direct logo

Reply from Your Blinds Direct

Hi Barry,
Thank you very much for your honest review. It has brightened up our grey January. :)

Rated 5 out of 5 stars

Superb quality blinds

Superb quality blinds. Helpful measuring guides. Streamline ordering and excellent Customer services.

December 2, 2022
Your Blinds Direct logo

Reply from Your Blinds Direct

Kellie, thank you for the brilliant review. Enjoy the festive season.

Rated 5 out of 5 stars

Quality product, easy install.

Good quality blinds made to order. Manufactured and delivered within a week. The instructions were good and the blinds would have been easy to install had it not been for a hard concrete lintel above my window. Professional company, would highly recommend.

October 29, 2022
Your Blinds Direct logo

Reply from Your Blinds Direct

Glenn,
Thank you for such an in depth review. Sometimes home renovation isn't easy, but im glad we could supply you with a quality product.

Rated 5 out of 5 stars

Extra blind battery chargers

I needed extra chargers for the batteries in my roller blinds to make life easier for me.

I ordered the 5 I needed over the Bank Holiday and they were with me before the week was out.

They were as described (3m cables which were important to me) and they all worked well.

Thank you.

September 5, 2022
Your Blinds Direct logo

Reply from Your Blinds Direct

Peter,
We're happy that you're happy.
Thank you for the wonderful review.

Rated 5 out of 5 stars

Beautiful blind

Beautiful blind, lovely colour and well made.

September 13, 2022
Your Blinds Direct logo

Reply from Your Blinds Direct

Julie,
Short but sweet, thanks for the brilliant review.

Rated 5 out of 5 stars

3rd time ordering blinds

3rd time ordering blinds, and once again excellent service provided, a perfect fit and look amazing. Would highly recommend this company.

August 18, 2022
Your Blinds Direct logo

Reply from Your Blinds Direct

Russell,
Welcome back, I guess we must be doing something right :)
Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Quality blinds

Fabric samples quickly sent out. Range of options for vertical blinds including no bottom chains. Blinds were a good fit, made from quality product and within time.

August 18, 2022
Your Blinds Direct logo

Reply from Your Blinds Direct

Chris,
Thanks for leaving a detailed review, hope you enjoy your purchase.

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